Nathaniel Car Sales - Bridgend Reviews 

1,223
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We purchased two new cars from Nathaniel Cars Bridgend recently. In both cases the purchase was straight forward, the team were really helpful, no hard sales tactics.. lent me a car for a day to... See more

Rated 5 out of 5 stars

Really professional team and a special mention for all the help and guidance provided by Geraint. This is my first EV and I felt supported all the way. Also part of the deal was the supply and install... See more

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

Sales man not at all pushy very helpful . We are always made welcome by all the staff even the mechanics who we walk past when getting a free coffee. I do enjoy a free coffee


Company details

  1. #30 of 90 best companies in Car dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,223)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent visit and service

From the time we entered the car sales we were quite pleased, we were left to look around at the cars that we wanted to see with no pressure from the staff they did approach us a couple of times asking if we were okay and then told if we needed anything just to look for someone and there was plenty around, when we decided that we needed some help we found Craig and he was very helpful and honest made sure he answered all our questions and gave us some good advice he really made our decision easy and our visit pleasurable

6 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, we are glad you had a great experience when visiting the dealership

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Many thanks to Vanessa, Rachel and Dan for sorting everything out for me very quickly. Communication from customer services is excellent. Highly recommend Nathaniel's Bridgend

8 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and feedback on the sales and service staff, I will ensure the team get to see your comments

Rated 5 out of 5 stars

Got the upgrade I wanted

Visited Nathaniel looking to change my MG ZS for a hybrid version. Was very happy with the service received from Dan who sold me the vehicle. Hopefully many happy years of motoring ahead.

5 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review

Rated 5 out of 5 stars

Great experience

Great experience
Sam and dean where a massive help

10 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Sam and Dean, we are glad you were well looked after

Rated 5 out of 5 stars

Fantastic service from Dan

Fantastic service from Dan
Easy process from start to finish
.

8 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Gary, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Dan who will be very pleased we are sure.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The staff were friendly, professional, and made the whole process easy and stress-free. Really pleased with my car and would happily recommend Nathaniel Cars to anyone looking for a great buying experience.

7 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Scott, Thank you so much for leaving a 5 Star review, and for your very kind words.

Rated 5 out of 5 stars

I bought a new Deepal SO7 BEV

My new car was ready for pickup on the day agreed and Cody made sure I was comfortable with her before I drove her away. He called me a week later to ask how I was getting on with her and answered a few questions I had.
The whole experience from first sight to ownership, was smooth and easy. I would definitely buy a car from them again.

31 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Andrew, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Cody who will be very pleased

Rated 5 out of 5 stars

Salesman Colin Snook was really helpful…

Salesman Colin Snook was really helpful and nothing was too much trouble to help us to choose the right car for us and we would recommend visiting the showroom if they want to change their cars.

7 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Malcolm, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Colin who will be very pleased. We hope you are enjoying your new car.

Rated 5 out of 5 stars

Great Service

Very Pleased with the service provided the Sales Person was very helpful and the handover was very helpful

6 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Tim Thank you so much for leaving a 5 Star review, and your lovely words

Rated 5 out of 5 stars

First time dealing with Nathaniel in…

First time dealing with Nathaniel in Bridgend. Could not be happier with the whole process. From first point of contact with Ann Filipe through to Terry Christopher who coordinated the purchase. Very professional and made everything simple and straightforward. Will definitely be returning in the future.

3 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Mr Shurmer, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.

Rated 5 out of 5 stars

Just received my new car today

Just received my new car today, from the start Terry Christopher kept me informed whilst waiting to collect it. I have had quite a few cars from Nathaniel’s and can only praise all the staff for their politeness and can honestly say nothing is to much trouble for them, any questions are always well received and answered. First class organisation. Can’t thank the team enough and would strongly recommend anyone to pay a visit if you are looking for a car brand new or second hand.

25 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Anthony, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.

Rated 5 out of 5 stars

MG ZS TROPHY HYBRID …

A very pleasant and simple process thanks to Geraint who was both very personable, polite and extremely helpful.
A terrific asset to Nathaniels Bridgend.
As for the car very pleased so far

1 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Jeff, Thank you for taking the time to leave a 5 star review. We will pass your lovely words on to Geraint who we are sure will be very pleased.

Rated 3 out of 5 stars

Lack of communication,regarding picking…

Lack of communication,regarding picking up of purchased new vehicle
Being told that a voicemail had been sent, to me which it had not, of when the vehicle would be ready

30 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Vivian, Thank you for taking the time to leave a review. Its seems that there is Crossed wires between Colin and yourself. Colin was waiting for a phone call from yourselves to see whether you were able to transfer your funds rather that collect your new car. However I believe that Tom the assistant sales manager was on hand and able to hand the car over to yourself on the day you required without any issues.

Nathaniel cars

Rated 1 out of 5 stars

Poor experience in the purchase of the car

Being told by transport a delivery time and a promise that never materialised. Also dealing with cash back to my self is unbelievable experience being told one thing by one person and another by a salesperson. The log book arrived before my money which still hasn’t been returned

30 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Gareth, thank you for taking the time to leave us a review. It sound like we have missed the mark a bit with your experience, and its not how we like to conduct business. With regards to the delivery of your vehicle, at present, UK ports are experiencing significant delays due to the substantial increase in vehicle imports, particularly from a number of new automotive brands entering the market. As a result, the process of unloading, processing, and releasing vehicles is taking longer than usual. Unfortunately, while vehicles are in transit and awaiting release at the port, we receive very limited information regarding the specific contents of individual shipping containers. In many cases, we do not know exactly which vehicles are available for collection until they have been processed and released by the port authorities the information we receive is often wrong and it sounds like this is what has occurred in your case. In reference to your cash back, please accept our apologies we have dropped the ball here, however your payment was processed on 29/05/26 so should be with you as soon as your bank can process it next week. In the mean time please feel free to contact the Sales Manager to check on the progress.

Nathaniel Cars

Rated 5 out of 5 stars

Easy and Stress free experience

Made buying my new car nice and easy and stress free

22 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Ellis, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Rated 5 out of 5 stars

No issues

No issues! Went smoothly from start to finish! Highly recommended.

21 May 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Mandy, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Rated 5 out of 5 stars

A fantastic experience with Nathaniel…

A fantastic experience with Nathaniel Cars from start to finish. The customer service was outstanding throughout the entire process — friendly, professional, knowledgeable, and never pushy. Every member of the team went above and beyond to make everything smooth and stress-free.
Communication was excellent at every stage, and they made sure I was kept informed and comfortable with everything. The whole process was efficient, transparent, and handled with genuine care for the customer.
The vehicle was presented perfectly, and the attention to detail really showed the pride they take in their work and service. It’s rare to find a dealership that delivers such a high standard across the board, but Nathaniel Cars truly exceeded expectations.
I would highly recommend Nathaniel Cars to anyone looking for a reliable, trustworthy, and professional dealership. A top-class experience from beginning to end — thank you again!

26 May 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Hi Jade, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated and we are so glad to here you received the service you deserved.

Nathaniel Cars Bridgend.

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