Nathaniel Car Sales - Cardiff Reviews 

495
TrustScore 5 out of 5

4.8

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more

Company replied

Rated 5 out of 5 stars

Staff were courteous professional and couldn’t help any more. Explained everything and assisted with all of the paperwork and explaining all areas require required for the purchase of the vehicle.

Company replied

Rated 5 out of 5 stars

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more

Company replied


Company details

  1. #30 of 91 best companies in Car dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.8

Excellent

TrustScore 5 out of 5

495 reviews

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4.8

All reviews

(495)

616 reviews in the last 12 months

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Rated 5 out of 5 stars

A really positive experience

I was unsure whether I needed to replace my car. However, after research and speaking to a number of Sales guys at Nat Car sales, I decided to proceed.
Damien was professional, very patient with my constant questions. He arranged the finance very quickly and helped me in person and by telephone. I am now the proud owner of a fab MG HS Trophy hybrid!

16 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Michael, it so rewarding to read your review and great comments. We really appreciate you choosing Nathaniel's to purchase your new car and we will definately pass on your thanks to Damien
Kind Regards

Rated 4 out of 5 stars

Car return

My car was returned hopefully the fault will not come back sales and service were excellent many thanks

10 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for the review and feed back, we are very sorry that there was an unforseen issue with your new car but hopefully the level of service provided to resolve this gave some confidence in purchasing from Nathaniel Cars
Kind Regards

Rated 5 out of 5 stars

Staff and service are excellent

Staff and service are excellent, offering a warm and professional service, great communication and understanding of customers needs. - 10/10

11 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks Chris for the wonderful commnents you have left us, we really appreciate it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Christian was very helpful

Christian was very helpful, he would answer any questions i had.he was friendly and chatry.

11 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feed back and choosing to purchase your new car from Nathaniel Cardiff , we very much appraciate it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The staff

The staff, particularly Elliott, were absolutely wonderful. Nothing was too much trouble. He spent time explaining the workings of the car.

9 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Thankyou David for your very kind feedback and review, we will be sure to pass on your thanks to Elliott
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Damian was really good and…

Damian was really good and professional- service was fab and he kept us updated regarding our order
Hand over went smoothly and he spent time showing us all the features of our new car

9 January 2026
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Christine for your recent purchase from us and especially for taking the time to leave such great feedback about Damien, we definately share this with him
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Damien was absolutely amazing

Damien was absolutely amazing, from initial nosing around to ordering to delivery. 100% improvement on our previous car's dealership, which I couldn't wait to see the back of. We had visited all the main car brands when choosing this car, and every other dealership were unbothered, rude and unwelcoming. Not at Nathaniel though! Highly recommend the dealership and the cars, what amazing value for money and totally stress free experience!

19 December 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the 5 star review and great feedback about Damien. If you are kind enough to recommend us to family and friends, make sure they let us know that you referred them, and you will receive a cheque for £100 as a big thank you from Nathaniel Cars.

Rated 5 out of 5 stars

Damien

I have to say that I had a great experience down MG Nathaniel cars Cardiff, the salesman Damien was great not pushy helped me get the car I didn't realise I wanted, I would not hesitate to recommend this car showroom excellent on all counts
Mike W

20 December 2025
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Reply from Nathaniel Car Sales - Cardiff

Thankyou Mike for the great feedback and review. we really appracite it
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Perfect service

A perfect service from a dedicated and professional team that take all the time and effort needed to make sure you are totally happy with all aspects of buying your new car

15 December 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for your recent purchase and the fantastic feedback you have left for the Cardiff Team
Kind regards

Rated 5 out of 5 stars

Good experience buying a car

Good experience buying a car, great help off Damien and really pleased with the MG HS SUV.

13 December 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you for the 5 star review, you have made a great choice with the MG HS, we really do hope you enjoy it

Rated 4 out of 5 stars

Very good

Very good. Lovely man and very informative.

6 December 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your review and kind comments
Kind regards

Rated 5 out of 5 stars

Everything was great about the service…

Everything was great about the service Elliott was so polite and really kind as soon as we walked threw the door

30 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks so much for fantastic feedback and review, we will pass this onto Elliott
Kind regards Nathaniel Team

Rated 5 out of 5 stars

MG ZS 1.5 Petrol Hybrid from Nathaniel Cars Cardiff.

I felt welcome as soon as I entered the showroom because of the general calm of the place. I had time to have a look at the cars before being approached by Christian Jones, who was welcoming, without being pushy and he assured me he was there to serve me when I was ready. I liked that approach very much and I felt very comfortable to be assisted by him and to later place an order for an MG ZS 1.5 Petrol Hybrid in Dynamic Red.
Christian was a charming and very likeable man and was very informative about my choice of car and made my experience at Nathaniel Cars a very enjoyable one. He was also excellent on handover day, explaining all the many exciting little treats on the car that I'd not had before.
I left on Saturday feeling very happy with both my choice of car and Christian Jones' professional personality, knowing that I have the Nathaniel brand backing me over the next 3yrs. Sincere thanks to Christian and Nathaniel Cars of Cardiff.

29 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for taking the time to give such great comments and feedback about you purchase from Nathaniel Cardiff and Christian. We will be sure to pass these onto him
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Elliot was great throughout the whole…

Elliot was great throughout the whole process, speedy turn around and picked the car up 1 week after agreeing the deal.

30 November 2025
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Reply from Nathaniel Car Sales - Cardiff

It's great to read you had such a fantastic expereience with your recent purchase delaing with Elliott
Many Thanks Nathaniel Team

Rated 5 out of 5 stars

First time with the dealership absolutely brilliant 👏

From the moment I went in there Christian was absolutely brilliant 👏 he was polite understood what I wanted and it was a pleasure meeting him and dealing with him.

30 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Thanks you so much for the great review and comments, we will be sure to pass these onto Christian
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Very pleased.

23 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for your recent purchase and the great review
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Christian was my salesman and was exceptional throughout the whole process. Would highly recommend.

16 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback , we will pass this onto Christian and the team
Kind regards

Rated 5 out of 5 stars

Very happy with Shane

Very happy with Shane. Perry

19 November 2025
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase and more so taking the time to leave us a great review and feedback
Many Thnaks Nathaniel Team

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