Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently set up remote credit card processing. Not only was everything completed and working in less than three hours, the support I received from National Bankcard was phenomenal. I don't usually wax... See more
I am a new customer and Jodie Kitain and Kelly Costantino made it simple for me to switch from Square to National Bankcard. Kelly set up my account with me over the phone and walked me thru the proc... See more
Easy set up. Great customer service unlike with other companies that I had previously. I could ne er get a hold of anyone.
Company details
Information provided by various external sources
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Written by the company
Contact info
538 Broadhollow Rd. Suite 213, 11747, Melville, United States
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4.8
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The girls were so nice and helpful…
The girls were so nice and helpful great customer services
21 July 2026
Everything was made very clear was…
Everything was made very clear was asked if I had any questions representative was very polite had a good personality.
24 July 2026
Simple and easy for small business.
The process was explained fully and was easy to understand. I am to offer credit/debit as a choice to my clients. The low fees per month make this now possible.
21 July 2026
Great customer service
From the moment I spoke with Kelly she was nothing but polite and respectful. She answered all of my questions was with me through the entire process. When I reached the final stage I spoke with Maria and she too was extremely polite and helpful. So far everything has been exceptional!
23 July 2026
National Bank card Inc
National Bank card Inc. has by far the best client/customer relations agents and managers. From the beginning of the application process, through approvals, and the equipment and account set up; Mr. Paradis and Ms. Coffey have set the bar on communication-quick responses and resolving minor application problems; kindness, patience and guidance in every step with the application and approval process. This company understands cultivating true meaningful business relationships.
23 July 2026
Great services
23 July 2026
Easy to contact
Easy to contact. Very simple process and easy to navigate websites and emails. No hidden fees or charges. Very personable team. Lauren C has been amazing with everything so far. Excited yo get my tap to pay set up
23 July 2026
Easy set up
Easy set up. Great customer service unlike with other companies that I had previously. I could ne er get a hold of anyone.
11 June 2026
The people that I worked with to start…
The people that I worked with to start my POS system we're very knowledgeable and patient seem to be very trustworthy thank you
16 July 2026
Kelly the sales associate was super…
Kelly the sales associate was super helpful and explained everything quite well. The ease of the service is thr best
22 July 2026
The representative that was helping to…
The representative that was helping to set up my account was very chill for, knowledgeable and helpful.
22 July 2026
everyone was very helpful and nice
21 July 2026
This is a very simple process.
The application process was quick and simple. I was able to get all of my questions answered.
21 July 2026
Jodi was a great help and made it very…
Jodi was a great help and made it very easy for me.
21 July 2026
The person I talked to was so helpful…
The person I talked to was so helpful she made me feel great about my first time experience
21 July 2026
So far it's been a easy process
21 July 2026
Didn't even get past gathering…
Didn't even get past gathering information about the POS system! The representative, Carlos, was so incredibly rude that I just hung up. Goodbye to National Bank card!
19 July 2026
Unprompted review
The representative was very informative!
20 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.