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See what reviewers are saying

Rated 5 out of 5 stars

They organise nice activities such as welcome party, morning breakfast, Nido market,.. In the building are multiple common areas where you can meet new people. For example: common area, common ki... See more

Rated 1 out of 5 stars

Been withholding money from me for almost 9 months now, don’t reply to emails despite being given an automatic reply saying that the email has been received. Shocking from management especially when d... See more

Company replied

Rated 1 out of 5 stars

Our daughter made a typing mistake when registering at Nido Living in mid of October. As the website does not offer the possibility to correct this mistake by herself, she sent several mails a... See more

Company replied

Rated 1 out of 5 stars

My daughters great exchange experience in Copenhagen has been ruined by these lowlifes delaying repayment of her bond money. She has been waiting for 2 months and replies to her pleas for HER money to... See more

Company details

  1. Property management company
  2. Student Halls

Written by the company

Nido offer living spaces designed to create communities that value wellness and sustainability, whilst making the most of living in a new city and making new friends. We know that good locations, super-fast WiFi and excellent service are important to you, so those things come as standard at Nido. We also know that you want to live in a place that makes you feel at home, where you can bring old friends or make new ones. We create living spaces, shaped by you.


Contact info


2.2

Poor

TrustScore 2 out of 5

285 reviews

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Rated 5 out of 5 stars

Stay during COVID and renewed for another year

My daughter stayed in NIDO during academic year 2020/21 and she has just renewed the contract to stay for another academic year. I think that this expresses our overall satisfaction with the accommodation service.
It was a terrible academic year 2020/21 for Cambridge students because of COVID. But she managed to stay in Cambridge thanks to NIDO Castle Hill. Even during hardest COVID times, when she had minor maintenance issues, NIDO team responded immediately to resolve any problem.
And especially, we need to express our appreciation for the support, availability and professionalism of Donna. It is thanks to her that this is place is a notch above other similar accommodation services in Cambridge and that we renewed for another year.

11 August 2021
Unprompted review
Rated 5 out of 5 stars

It is an excellent experience in Nido…

It is an excellent experience in Nido Haigh Court with the help of Abby, Lee and Peter this year. My roommate and I cherish our time in this apartment and share our feelings with our friends. Peter fixed many items in my room, such as faucet, door, heater and toilet… Besides, Abby always answered our questions patiently and solved so many problems. With Lee and Abby’s help, I recommend some of my friends to book this apartment as well. If it is possible, I hope I can stay with nido haigh court again in the future.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Thanks

It is an excellent experience in Nido Haigh Court with the help of Abby, Lee and Peter this year. My roommate and I cherish our time in this apartment and share our feelings with our friends. I recommend some of my friends to book this apartment as well. If it is possible, I hope I can stay with nido haigh court again in the future.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Had the best year living at nido heritage court liverpool! The staff are so friendly, they make the effort to get to know you and remember your name! even received a covid care package delivered to our door whilst isolating. A massive thankyou to Lee, Abby and Peter.

12 July 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

We're so pleased you had such a positive experience at Nido Alaw. We'll make sure your comments are passed onto the Liverpool team. Thanks for letting others know about Heritage Court in Liverpool, we appreciate your feedback. Take care, The Nido Team

Rated 5 out of 5 stars

I have spent three years in St James

I have spent three years in St James. It is such a wonderful and warm place that feels like home. The stuff are so friendly and have such a positive vibe that gives the place a unique spirit. Huge thanks to the people that make my stay in St James so special.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Dream come true

It was my first time studying in UK to be honest I was a bit nervous but seeing a friendly & welcoming face at reception and a very helpful and supportive flatmate had made my journey easy and smooth. I have been to many accommodations for a get-together but Nido has a perfect layout a cozy room and a modern kitchen. The facility provided such as gym, gaming area, cinema room are top-notch.
For all the first timer in Glasgow, I will highly recommend you to stay in Nido

29 May 2021
Unprompted review
Rated 5 out of 5 stars

Best Student Accommodation ever

It is the best Student Accommodation I have ever lived. With extremely nice staffs and excellent services, the flat is good for Strathclyde not only for location but also for the quality. The reply to all our requirement is always fast and efficient. Recommend to every student seeking accommodation around Strathclyde and Caledonian.

26 May 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Jackey, thanks so much for taking the time to feedback and we're so pleased your time at Nido was so positive! The St James team are brilliant, we'll make sure your comments are passed onto them too. Thanks! The Nido Team

Rated 5 out of 5 stars

Impressing management from the perfect staff

Profoundly appreciate the support from Miss. Chaplin, the manager of the Malthouse Bristol who reply all the questions these whole week and manage to solve all our problems instantly, and Miss. Hill, the marketing commissioner who responsed very quickly on IG and provide lots of significant information to me. With all your kindly help, I'm convinced that the life in the Malthouse will be secured and perfect:)

19 May 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Shawn, thank you so much for taking the time to review! It's been a pleasure helping you find your perfect room and we can't wait to meet you all in September! Thanks, The Nido Team

Rated 5 out of 5 stars

Excellent

Really good student accommodation. No complaints. Would definitely recommend it to my friends.

19 May 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi CT, so pleased your experience of Nido has been a positive one. Thanks for taking the time to review! Thanks, The Nido Team

Rated 5 out of 5 stars

I live here for my study

I live here for my study. As an International student, every staff member here are very kind, warm and friendly. I really appreciate that they help me a lot. And I feel living in this apartment is a perfect choice.

12 May 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Thanks so much for taking the time to review Lulu! Lee and the Liverpool team are going to miss your happy energy around the residence. Thanks for taking the time to review and keep in touch!

Rated 5 out of 5 stars

Love Nido

I’ve loved my time at Nido, I’ve rebooked every year for 3 years. Its a bit more expensive than a house but it’s worth it. You know what your getting, super easy cos there’s no bills, WiFi sorted, and I really like the extra spaces you get like the study and movie room. Would recommend!

8 May 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Amy, thanks so much for your 5 star review! We love seeing all the feedback bur especially when customers have a really positive experience with Nido. Thanks for taking the time to review. Thanks, The Nido Team

Rated 1 out of 5 stars

Construction works during EXAM PERIOD!

I'd like to express my dissatisfaction with what has been going on at the Haymarket residence in Edinburgh. The building has been turned into a construction site and the works have been beyond disruptive. This happens at a time, that as a student accommodation provider, they should have been well aware that it is the spring exam period for most if not all students. The works have caused disruption to the exam preparation but also will cause disruption to the actual exam sitting next week if they do not pause them (as this year the exams are taken at home). Students decide to stay at such accommodation for the sole purpose of attending a course and the 'specialist' nature of this accommodation should have reassured that no disruption is caused at such important time for the residents as the exams period. Can Nido please respond explaining the following 1. Why works are being carried out now during our exams and not at any other time of the year (please do not refer to covid as construction works never stopped and same social distancing measures apply), 2. why although it is clear in your emails that you were well aware in advance that these works would be carried out during this year, prospective tenants weren't informed and 3. will you be kind enough to pause the works until the exam period is over?
PS the employees at the residence are brilliant, exceptional and kind people that go beyond and above, however, the management is absolutely incompetent. Thumbs up for Richard, the hard working maintenance technician, he has gone beyond and above for all of us!

21 April 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Philip, thanks for taking the time to feedback and we're sorry to hear your experience has not been up to the standard we expect. We're going to look into your points raised and we'll be in touch with you directly to resolve as much as we can. Thanks for your patience while we look into this. The Nido Team

Rated 5 out of 5 stars

A Student friendly Accomodation

I live in the Haymarket Student Accomodation Edinburgh and from the manager to the maintainable staff everyone is so supportive and friendly..They are so patient in listening to any queries. may it be regarding payments,stay etc. I was really satisfied with my stay in this Accomodation and got to meet many wonderful friends.

1 April 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Tarun, we're so pleased you love life in Edinburgh and Nido Haymarket as much as we do! Thanks for taking the time to reply, we really do appreciate it! Take care, The Nido Team

Rated 5 out of 5 stars

Extremely helpful and supportive team

Nido Student Hall in Cambridge has clean and tidy accommodation, a very welcoming staff, and offers super prompt services. Special shoutout to the General Manager, Donna White. I had to leave for my hometown during the midterm due to an unforeseen event. It was a very difficult time since all my belongings were back at Nido. Donna, however, ensured that everything was taken care of. She was very considerate to coordinate with the management and support me in every way possible.

20 March 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Simran, thanks very much for taking the time to leave us your lovely feedback. We'll make sure the message makes it to Donna too! Thanks, The Nido Team

Rated 4 out of 5 stars

Great experience

I have been living at Nido since September, I have a classic Studio.

This has been a good experience overall: although the rooms are just a little overpriced, the friendly staff, residents, and the charming area all made my stay enjoyable.

If you are a 1st year student and you’re looking to meet new people and other students, I would really recommend Nido West Hampstead.

Throughout the months here I have sympathized with the different members of the staff; Kevin, Sarah, Becky, Izzy, Marc and many more... they really try their best to make you feel safe and at home. You really feel like you are part of a friendly community, it is nice to have that while being away from home. There are also useful facilities included like the gym, laundry room, cinema room...

To be honest I had small quarrels with the maintenance and the reception every now and then but it always worked out in the end.

All of the residents have socialized with Sarah, she is lovely and is always helping the residents. She’s very charming and welcoming.

Overall, I am honest when I say that I will miss this place I called home for 10 months. It has been a good experience.

Edmond

5 March 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Hi Edmond, thanks for taking the time to feedback and we're sorry to hear your experience has not been up to the standard we expect. We're also sorry for the delay in seeing this, but we're going to look into your points raised and we'll be in touch with you directly to resolve as much as we can. Thanks for your patience while we look investigate. The Nido Team

Rated 4 out of 5 stars

Good amenities, supporting staff

Very organised layouts, quite spacious compared to other accommodations although a bit more expensive.

The staff is great, laundry service is chargeable which is a bummer but overall great amenities. Definitely recommend if you’re studying at Strathclyde, Caledonian or city college.

18 February 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Thanks so much Vinay for the lovely review!

Rated 5 out of 5 stars

modern accommodation has a great…

modern accommodation has a great location its really close to Strathclyde university and the city center about 10 min walk the prices quite good the staff are friendly and helpful

17 February 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Thanks so much for the wonderful feedback, we really do appreciate it, The Nido Team

Rated 5 out of 5 stars

Best choice for accomodation

Been here living 5 months. Love it. The place is fancy with all amenities. The reception is nice and helpful. Kudos jamie. Even in lockdown it was fun hanging around the accomodation! Highly recommended.

17 February 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

So glad you've managed to make the most of your student experience this year Aryan and love St James as much as we do! Thanks so much for the wonderful feedback, we really do appreciate it, The Nido Team

Rated 5 out of 5 stars

Really top-notch accommodation

Really top-notch accommodation. No complaints. Would definitely recommend it to my friends.

16 February 2021
Unprompted review
nidoliving.com logo

Reply from nidoliving.com

Thanks Ashley for your short & sweet review! The Nido Team

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