Novant 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible experience with this scam company. I bought a jacket valued at $80 . Wasn’t what I had in mind so requested a refund . After multiple emails requesting a return slip I finally got one but a... See more

Rated 1 out of 5 stars

It was awful. I bought 2 piece suit displayed on their website. By the time the suit arrived, it was different from what was displayed. Novant is using a quality display to scam people. Their sales ar... See more

Rated 1 out of 5 stars

Why this company is allowed to advertise still and scam people out of their hard earned money beats me.I was scammed in November 25 and complained to google for advertising and they didnt want to kno... See more

Rated 1 out of 5 stars

These are a scam supplier. I bought a jacket from what appeared to be a French website. Jacket arrived, but the quality and materials were absolutely awful. I tried to return the item. After some ema... See more


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

High level scam

This is another one of those Chinese scam companies that lie and cheat. They disguise the product ships from China and takes weeks to arrive. If you are lucky and actually receive your order you will first laugh because you are sure you just received some very poorly made doll cloths. They don't answer emails and refunds are not possible. Please stay away from this company.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

DONT TRUST WEBSITE

Ordered something. Never been received. They dont reply to emails. Their contact number doesnt work. Its a scam website based in China. Dont waste your money.

(Update. Item came. Doest look anything like it on website. The worst material ive ever felt in my life. Still fighting for a refund, but as mention in original post, they never reply to your email.)

9 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give this zero stars then I…

If I could give this zero stars then I would. Product took weeks to arrive and is such poor quality- nothing like advertised at all. I have been offered a refund only if I return it to China at my own cost or a 10% refund.
Do not use this site. Have since realised that unfortunately it is a total scam with fake reviews. The phone number went to some random Scottish blokes answer machine?!?!

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Like all the other reviews, this is essentially a scam, giving the impression they are a European company but selling very poor garments that bear no relation to the images on the website. Avoid at all costs

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Can't return

Can't return, they say I'll get a confirmation but then they don't hear back...Really bad experience!
Everything seems fake!
Don,t buy from them!

12 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID !!!!!!Wow I’ve had better clothes from Temu…

Wow I’ve had better clothes from Temu for a fraction of the price, how this site is operating is beyond me. The material is cheap, shiny and just awful and the fit is totally wrong I’m not sure you can go that wrong with trouser sizing !! They are NOTHING like the advertised picture not worth the trouble of sending them back to China ( not France) … lesson learnt ! AVOID AT ALL COSTS

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Nothing like the photo. A complete scam

The sweater did not match the picture at all. Very poor quality, there is a lot of such rubbish in Chinese stores for 5 pounds, but not 46. Don't buy it, there is nothing there, it's really a scam

11 December 2025
Unprompted review
Rated 1 out of 5 stars

FROM GEMINI AI

From ARTIFICIALE INTELLIGEN
conducted a specific search on the email address info@novant…..for scams or phishing attempts.
Result of the search:
• No specific, direct reports identifying info@novant….as part of a known phishing campaign or independent scam have emerged.
However, it is crucial to consider previous findings regarding the NOVANT.fr website:
Reviews and reports about the site (or sites that reportedly change their names frequently) indicate that:
1. The site is widely considered unreliable and potentially a scam.
2. Many users who have encountered problems (non-compliant merchandise, non-arrival, etc.) have reported that customer support emails are unresponsive or that emails sent (presumably including to info@novant…are bounced or non-existent.
Conclusion:
Although the email is not reported as a phishing source (sending deceptive emails), it's likely that the info@novant…..address is simply a non-functioning or unmanaged contact information for the alleged e-commerce site, consistent with the pattern of a site that offers no after-sales support and is reported as a scam.
We strongly recommend exercising caution and avoiding any transactions with NOVANT……

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t get fooled. It’s fake

I placed an order for my mother through this website, assuming it was a European company. In reality, it’s based in China, completely unreliable, and with extremely high prices. I ordered on December 1st and still haven’t received any detailed shipping information—only a vague “in transit” status.
I’ve sent three emails, but customer service has not responded at all. I strongly advise against purchasing from this site to avoid a bad experience. I’ve already contacted PayPal for assistance and hope to resolve the issue.
Everything about this feels like a scam:

-They pretend to be European, claiming to have stores in Europe while hiding their Chinese origin.
-They refuse to provide any explanation or support via email.
-Positive reviews seem fake—most come from accounts with only one review, which is highly suspicious.

Do not get fooled. Avoid this site at all costs.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a disgrace

This company is a disgrace. I was lured into purchasing from this company because their website says "novant.fr" which should be France. And they claim to have a shop in Stockholm and an office in the Netherlands. They even wrote on their site that return was possible in 30 days. Thinking that this company is a European company, i went ahead and made a purchase, but the items i ordered for are of extremely poor quality and the sizes were wrong. I requested a return and refund but they refuse to pay for postage, siting, that I should pay my own postage. Since they are in China and not in Europe, this makes postage more expensive. So they try to offer me 20% to keep an item i will never use given its poor quality and size. If there was a zero star this company definitely would deserve a zero star. Be careful of these online stores. Most of them are making false advertisements and do not follow the European ethics.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Delivered - but........

Still waiting for a delivery after several weeks. The delivery updates don't change once it is shown to have been put on to a lorry. Then they keep changing the French delivery service from Colissimo to Colis Prive, but neither recognise the tracking number given. Would suggest this is a scam site.
Finally the address shown in Holland looks nothing like what can be seen on Google Earth and the mobile phone number shown doesn't exist!

The shirt did, eventually arrive, (it took 20 days). However, it is not of particularly good quality, the buttons are small and on the wrong side for a man!!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

TATTY

Doesn't even deserves that. Very poor quality clothing. Don't buy as you are expected to return item back to CHINA.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Way to small

A jacket sold as a jacket for men in size xl was so small that it fit me as a woman size M. It didn’t even fit my teenager son who is super skinny. Novant will not recognise that this is a problem from their end and offers to give 10% back or that we pay for the return. This is not a company for Swedish people or any Scandinavian country but only for very small maybe French poeople. Do not buy from them because they will not help you but will only take your money. The size XL would in Sweden be a S for men. If you are an XL in Sweden they will not have your size.

2 December 2025
Unprompted review
Show reviews in all languages. (674 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look