O'Brien's Opticians Reviews 

81
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and always ready to help with a genuine smile during every visit. People also deeply appreciate the thoroughness of the eye examinations and the exceptionally clear explanations provided by the professionals. Consumers consistently note the superb selection of stylish frames and top quality lenses available to choose from. Visitors note that appointments are never rushed, ensuring a wonderfully comfortable, relaxed, and professional environment from start to finish. Many individuals express total satisfaction, recommending these reliable services to anyone seeking expert optical care and wonderful personal attention.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as warm, welcoming, and... See more

Service

Customers consistently note positive experiences with service, highlighting warm, friendly staff and... See more

Product

Customers expressed great satisfaction with the product, highlighting the vast selection of stylish frames... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole service at O’Briens Opticians in Brigg is excellent. DrJanjua is a most professional Optician with a kind and caring manner leaving you in no doubt you are in the best hands and he explains... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Dr Janjua last week and I was absolutely amazed! The fact that he was so patient with me, understanding and so thorough with the eye examination, made the whole process easy!... See more

Company replied

Rated 5 out of 5 stars

Been a patient of O’Briens Opticians for over 10 years. Always had the best treatment from all the staff. Nothing is a problem. You are never rushed during your visit (unlike some high street opticia... See more

Company replied

Rated 5 out of 5 stars

Dr Janus explains everything and gives a thorough eye test, better than any I have ever received elsewhere. He recommends top quality lenses, which give excellent results from his test. I have no prob... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Since 1979 O'Briens Opticians has believed that your glasses should be as unique as you are. Thats why we carefully curate an exclusive collection of niche and independent eyewear brands that you wont find on the high street. From handcrafed luxury designs and bold statement pieces to timeless classics with a contemporary twist, our range has been selected for it's outstanding quality, craftsmanship and individuality. Whether you are looking for something elegant, artistic, colourful or understated, our experienced team will help you find frames that perfectly suit your style, personality and lifestyle. Along with our selection of frames we also offer Advanced Sight Tests with the nationally renowned Optometrist Dr. S.A. Janjua. Vist us to explore eyewear that stands apart from the ordinary and experience a truly personalised approach to choosing your next pair of glasses. Here at O'Brien's Opticians we believe exceptional vision deserves exceptional frames. OFFERS Buy one complete pair of spectacles (frames and lenses) and get; 50% off 2nd pair of glasses when purchased at the same time (or within 2 months) 25% off any additional lenses for the next 12 months incl. reglazing of old frames PRODUCTS Advanced Eye Examinations Treatment for BVD (Binocular Vision Dysfunction) Revolutionary PMB (Photobiomodulation)Treatment for Dry AMD (Age Related Macular Degeneration) Revolutionary OPE IPL, LM LLLT and PBM Treatment for DED (Dry Eye Disease) along side; Activa, Blephasteam, Nulids, Zest (packages can be tailor made to suit)


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb

Excellent attention and expertise - as always. The supporting staff are top notch too

22 September 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thank you very much for your wonderful review. We look forward to seeing you again in future.

Rated 5 out of 5 stars

The consultant was extremely…

The consultant was extremely knowledgeable and the service was excellent

8 October 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thank you for leaving us a lovely review. We look forward to seeing you again in future.

Rated 5 out of 5 stars

Staff are warm and friendly our…

Staff are warm and friendly our appointments were on time and the eye examination was very thorough. They stock only the best lenses and have a vast selection of glasses.We have been customers for over 20 years.You get what you pay for.

22 September 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thank you very much for your lovely review. We appreciate you, and your loyal custom.

Rated 5 out of 5 stars

I have been having problems with my…

I have been having problems with my eyes for a number of years and have not had a satisfactory explanation until now. An OCT scan was carried out and the problem diagnosed and clearly explained together with the options open to me. I would highly recommend Dr Janjua and the rest of the team

17 September 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thank you so much for your lovely review. We are happy that we could help and look forward to seeing you again in future.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, knowledgeable and easy to ask questions. Always an experience when you know you’re getting the best attention from start to finish . Nothing too much trouble.

17 September 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thank you very much for your lovely review. We look forward to seeing you again!

Rated 5 out of 5 stars

Lovely receptionist very welcoming and…

Lovely receptionist very welcoming and the optometrist was great with putting my child at ease. Great experience. Thankyou

21 August 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your lovely review, we are happy we could help

Rated 5 out of 5 stars

Everyone is pleasant and helpful

Everyone is pleasant and helpful. Dr Janjua is very thorough and explains everything as he proceeds.

27 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your lovely review, it was a pleasure to help and look forward to seeing you again

Rated 5 out of 5 stars

5* Optician in Brigg

A great opticians in Brigg. Eye test more thorough than anywhere else and picks up issues without you being aware of them! 5 star service from really knowledgeable staff to guide you through.

14 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review. We are happy that we could help

Rated 5 out of 5 stars

Great staff

Great staff, great service. I wouldn't trust anyone else with my eyes.

14 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review

Rated 5 out of 5 stars

Considerate

Considerate, helpful and knowledgeable staff who were exceptional in customer care. Dr. Janjua gave a thorough eye examination and gave his expert opinion going
forward. I look forward to wearing my new glasses in due course!

7 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review.

Rated 5 out of 5 stars

All the staff at O'Briens are…

All the staff at O'Briens are exceptionally friendly and helpful,I receive all the relevant information that I need. Great customer service.

7 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review. We are glad that we could help

Rated 5 out of 5 stars

I highly recommend Dr. Janjua and the O'Brien Practice at Brigg

I have now been a patient at this practice for several years and cannot praise Dr. Janjua and his staff highly enough He is an outstanding practitioner in his field and highly professional in his delivery of care to all his patients,He uniquely combines an empathetic approach with expert care and reassurance in marked contrast to some of my previous ophthalmic experience. He is fully aware of the latest developments to benefit his patients, and offers and explains these in an open and honest manner. He always allows more than sufficient time for his appointments and is meticulous in all aspects of examination and diagnosis.
His staff are always friendly, efficient,most helpful and welcoming and it is a pleasure to attend the surgery. I highly recommend this practice for the high standard of care offered to me personally, and I know this is true for his other patients.

2 July 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review. We are happy that we are able to help you and look forward to seeing you again

Rated 5 out of 5 stars

Brilliant eye test. Stunning spectacles

The single most thorough eye test I have ever had. I have lived with substandard vision for years. Until now. Having tried all the other local opticians in town, today’s eye test revealed my eyes were not working together. Dr. Janjua gave me lenses which corrected this imbalance. He has changed my life.
I proceeded to order a perfectly styled black frame (later realised it was TomFord). Paired with a beautiful set of German Zeiss lenses with a golden bloom. Stunning. Thank you Gemma, Andrea, Tamara and Dr. Janjua

17 June 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your 5* review. We are happy that we could help and look forward to seeing you again

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpful. Best glasses and advice received.

9 June 2026
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your 5* review

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