O'Brien's Opticians Reviews 

81
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and always ready to help with a genuine smile during every visit. People also deeply appreciate the thoroughness of the eye examinations and the exceptionally clear explanations provided by the professionals. Consumers consistently note the superb selection of stylish frames and top quality lenses available to choose from. Visitors note that appointments are never rushed, ensuring a wonderfully comfortable, relaxed, and professional environment from start to finish. Many individuals express total satisfaction, recommending these reliable services to anyone seeking expert optical care and wonderful personal attention.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as warm, welcoming, and... See more

Service

Customers consistently note positive experiences with service, highlighting warm, friendly staff and... See more

Product

Customers expressed great satisfaction with the product, highlighting the vast selection of stylish frames... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole service at O’Briens Opticians in Brigg is excellent. DrJanjua is a most professional Optician with a kind and caring manner leaving you in no doubt you are in the best hands and he explains... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Dr Janjua last week and I was absolutely amazed! The fact that he was so patient with me, understanding and so thorough with the eye examination, made the whole process easy!... See more

Company replied

Rated 5 out of 5 stars

Been a patient of O’Briens Opticians for over 10 years. Always had the best treatment from all the staff. Nothing is a problem. You are never rushed during your visit (unlike some high street opticia... See more

Company replied

Rated 5 out of 5 stars

Dr Janus explains everything and gives a thorough eye test, better than any I have ever received elsewhere. He recommends top quality lenses, which give excellent results from his test. I have no prob... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Since 1979 O'Briens Opticians has believed that your glasses should be as unique as you are. Thats why we carefully curate an exclusive collection of niche and independent eyewear brands that you wont find on the high street. From handcrafed luxury designs and bold statement pieces to timeless classics with a contemporary twist, our range has been selected for it's outstanding quality, craftsmanship and individuality. Whether you are looking for something elegant, artistic, colourful or understated, our experienced team will help you find frames that perfectly suit your style, personality and lifestyle. Along with our selection of frames we also offer Advanced Sight Tests with the nationally renowned Optometrist Dr. S.A. Janjua. Vist us to explore eyewear that stands apart from the ordinary and experience a truly personalised approach to choosing your next pair of glasses. Here at O'Brien's Opticians we believe exceptional vision deserves exceptional frames. OFFERS Buy one complete pair of spectacles (frames and lenses) and get; 50% off 2nd pair of glasses when purchased at the same time (or within 2 months) 25% off any additional lenses for the next 12 months incl. reglazing of old frames PRODUCTS Advanced Eye Examinations Treatment for BVD (Binocular Vision Dysfunction) Revolutionary PMB (Photobiomodulation)Treatment for Dry AMD (Age Related Macular Degeneration) Revolutionary OPE IPL, LM LLLT and PBM Treatment for DED (Dry Eye Disease) along side; Activa, Blephasteam, Nulids, Zest (packages can be tailor made to suit)


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, helpful and professional, very impressed.

Extremely helpful young lady with a flair for individuality in her clothing style. very friendly with excellent service, brightened my day.

1 September 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your kind words. We are glad that you had a pleasant experience with us and look forward to seeing you again

Rated 5 out of 5 stars

Long term patient

Friendly and professional. Very thorough eye exam and discussion re problem.
Another set of glasses on order! Excellent service.

28 August 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Many thanks for your kind review. We are pleased that you had a pleasant experience and look forward to seeing you again.

Rated 5 out of 5 stars

Professional and specialist optician

My adult son, who has Downs Syndrome has been seen by Dr Janjua over the past year. He has never been able to get glasses that fit properly until we came to O’Briens. His eye test was thorough and we have finally found glasses that actually fit his face and stay on his nose. The staff at O’Briens are friendly, welcoming and professional. I found out on the visit that Dr Janjua has had training and experience of assessing children and adults with Downs Syndrome. We have finally found someone to correctly assess and provide for my sons special needs.

31 July 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your kind words. We are glad that we could help your son and he had a pleasant experience. We appreciate your trust in us and look forward to seeing you again

Rated 5 out of 5 stars

A wonderful and professional service from start to finish.

My entire experience visiting O'Brien's opticians was an absolute pleasure. The staff were warm and welcoming and couldn't do enough to help me. I was seen by Dr Janjua who was a consummate professional. He took all the time that was needed to explain, and make sure I fully understand, everything about the condition of my eyes and he put me at total ease. I left feeling fully confident in the advice I had been given and frankly relieved to have found such an excellent optician. I will without a doubt be returning to O'Briens and Dr Janjua as and when I need to. Highly recommended.

10 July 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your lovely review. We are glad that you found your experience with us informative and welcoming and we look forward to seeing you again

Rated 5 out of 5 stars

O'Brien's Opticians, Brigg

My husband and I have been with O'Brien's Opticians, in Brigg, for a few years now and we both have a much better experience at O'Brien's than we have had with any other opticians that we have been too.

Personally, my eye examination with Dr. Janjua has always been very thorough and in far more detailed which filled me with confidence. He is kind, very helpful and takes the time to explain everything to me. He has told me things about my eyes that no other optician ever has during the exam. Dr. Janjua is unique in his attention to detail, very approachable and gives an exceptional personal service. It is such a pleasure being able to see the same optician at every visit and have a satisfying positive experience.

I found the staff at O'Brien's Opticians very friendly, helpful, competent and very professional. A welcoming atmosphere is always provided. You never feel rushed and they go out of their way to make sure you are happy. All my questions are answered with good knowledgeable information on eye health. Nothing was too much trouble.

Compared to other opticians O'Brien's are far superior.

3 July 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your kind words. We are glad that Dr. Janjua and the team could provide you with a welcoming and positive experience and look forward to seeing you again.

Rated 5 out of 5 stars

Dr Janjua is a miracle worker!

I am very short sighted, have PVD, double vision, astigmatism, and now I have cateracts forming. Despite all this, Dr Janjua, with very great care, patience, and skill, corrected my vision, and his team sold me a very fine pair of stylish and super-light Lindberg glasses. My vision is sharper now than at any time since my youth. I only wish he could cure my arthritis! Anyway, he has won a customer for life in me.

5 June 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your kind words and we are glad that Dr. Janjua and our team could help and that you are happy with your Lindberg glasses. We look forward to seeing you again

Rated 5 out of 5 stars

Madeleine Thankyou to O’ Briens.

Madeleine
I cannot praise this practice enough. The care you receive from the time you go in, from the reception and support staff is exemplary.
Dr Janjua is caring, understanding and so committed to your eye care that nothing is too much trouble. He gives the most thorough and professional eye examination I have ever experienced and his knowledge of optometry and special conditions is superb.
The supporting staff are so helpful when choosing frames and nothing is too much trouble.
Please do avail yourself of this total care, we are so lucky to have them in Brigg.

10 June 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

Thankyou for your kind words. We are glad that you found your experience with us enjoyable from start to finish. We appreciate your trust in us and look forward to seeing you again

Rated 5 out of 5 stars

Excellent service

Reception staff at O'Brien's are always friendly and courteous. Without exception they are welcoming from the moment you enter their premises. I went to collect new spectacles. Great care taken by staff member to ensure correct fit, and customer satisfaction. Would not go elsewhere!

15 May 2025
Unprompted review
O'Brien's Opticians logo

Reply from O'Brien's Opticians

We are glad that you are happy with your new spectacles and look forward to seeing you again

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