Have been using Ocean World since they started. Pleasure to deal with. There knowledge is exceptional, only have to tell them my basic requirements and they come back with options. Nothing is too much... See more
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Review summary
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We have been using this company for many years and all members of staff never fail to give superb service. Having mislaid my paperwork, I only had to ask and copies were sent within 24 hours and that... See more
Company replied
Some friends were discussing cruises with us recently and recommended that we contact Carrie at Ocean World Travel. My wife and I have never been on a cruise before. Carrie was personable and friend... See more
Company replied
Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... See more
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Company details
- #5 of 53 best companies in Cruise Travel Agency
- #6 of 37 best companies in Cruise agency
- #3 of 45 best companies in Tour Agent
- #11 of 206 best companies in Travel agent
- #6 of 101 best companies in Travel deals
About Ocean World Travel
Written by the company
30+ Years
Cruise & Travel Experts
ABTA Bonded
100% Financial Protection
Personal Touch
Online, Phone & In-Store
Crafting Extraordinary Journeys Since 1995
Founded by Michele Dance over 30 years ago, Ocean World Travel has grown into one of the UK's most trusted independent cruise specialists and full-service travel agencies.
We don't just book holidays—we handcraft effortless experiences. Whether you're planning a luxury voyage, an expedition cruise, or a bespoke getaway, our hand-picked team takes care of every detail to secure the best prices and perks for you.
Our retail branch in Chandler's Ford, Hampshire
Proud Partners With Leading Cruise Lines
P&O Cruises • Cunard • Fred. Olsen • Royal Caribbean • Celebrity Cruises • & many more
Planning Your Next Voyage?
Give us a call, pop online, or drop into our Chandler's Ford or Wickham shops
CALL 02380 714 790 • OCEANWORLDTRAVEL.COM • SHOPS IN CHANDLER'S FORD & WICKHAM
Exclusive Cruise Offers
We Discount ALL Cruises!
Book your next voyage with Ocean World Travel and enjoy guaranteed savings across all major cruise lines.
Complimentary Champagne & Chocolates
Enjoy a special touch on us for selected sailings departing directly from Southampton!
CALL TODAY TO CLAIM YOUR DISCOUNT & SPECIAL PERKS
Contact info
132 Winchester Road, SO53 2DS, Chandler's Ford, United Kingdom
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5.0
Excellent
763 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous booked cruise for me my son…
Fabulous booked cruise for me my son with autism on Arcadia . Straight forward booking no hassle . The lady lovely and helpful
13 July 2026
Reply from Ocean World Travel
Thank you so much for your lovely review! We're delighted to hear that your booking experience was straightforward and hassle-free. It's wonderful to know our team was able to help, and we'll be sure to pass on your kind words. We hope you and your son have a fantastic time aboard Arcadia and create some wonderful memories together.
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased to hear you found our team helpful, friendly and welcoming. Your kind words mean a lot to us, and we look forward to helping you plan your next holiday.
Would definitely recommend
Excellent clear communication with Kerry when enquiring about potential booking. Did then book a cruise and process was so easy and I didn’t feel I was being annoying for asking lots of questions. Would definitely recommend
11 July 2026
Reply from Ocean World Travel
Thank you for your wonderful review! We're so pleased to hear that Kerry made the booking process easy and was able to answer all of your questions. Your recommendation means a great deal to us, and we look forward to helping you with your next cruise!
Ocean World Travel providing excellence.
Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the best position for our needs. Thank you Kerry. Ocean World Travel provides a wonderful service, and gives extra discount on top.
10 July 2026
Unprompted review
Reply from Ocean World Travel
Thank you so much for your kind review! We're delighted to hear that Kerry provided such helpful and patient service. We'll be sure to pass on your lovely feedback to her. We really appreciate your support and look forward to helping you book your next cruise!
Reply from Ocean World Travel
Thank you for your wonderful review! We're delighted to hear that Kerry provided you with excellent and efficient service. We'll be sure to pass on your kind words to her. We hope you have a fantastic holiday and look forward to helping you plan your next cruise!
Christmas cruise
Always very helpful and great customer service And great customer service I know why he’s willing to help
10 July 2026
Reply from Ocean World Travel
Thank you so much for your kind review! We're delighted to hear that you received great customer service and found our team so helpful. We always strive to provide the best possible support, and your feedback means a great deal to us. We hope you have a fantastic Christmas cruise and look forward to helping you again in the future!
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased to hear that you found the booking process easy and that our team was helpful. We really appreciate your feedback and look forward to helping you plan your next holiday!
First cruise…
As we have just booked our first cruise the information given by Ryan was very helpful and he answered all our questions.
9 July 2026
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased Ryan was able to answer all your questions and make booking your first cruise an enjoyable experience. We hope you have a fantastic holiday and look forward to helping you with many more adventures in the future.
we have booked with Ocean World Travel…
we have booked with Ocean World Travel for many years, never been disponted as yet,
always get the room we request,
thank you to the staff at OWT
9 July 2026
Reply from Ocean World Travel
Thank you for your wonderful review and for choosing Ocean World Travel over the years. We're delighted to hear you've always had a positive experience and that we've been able to secure the cabin you request. Your continued support means so much to us, and we look forward to helping you plan many more fantastic holidays.
Always very efficient & helpful,have…
Always very efficient & helpful,have used them for many years
8 July 2026
Reply from Ocean World Travel
Thank you for your kind review and for your continued loyalty over the years. We're delighted to hear you've always found our team efficient and helpful, and we look forward to helping you plan many more wonderful holidays.
Kerry was helpful and achieved a great…
Kerry was helpful and achieved a great result for me. Thanks
8 July 2026
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased to hear Kerry was able to help and achieve a great result for you. We really appreciate your kind feedback and look forward to helping you again in the future.
Excellent Service From Staff
Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion when I asked her, for example I was unsure of how large a Group to sit with in the evening as I am my own she told me what other people had told her which was very helpful. I would recommend this company and the staff highly.
7 July 2026
Reply from Ocean World Travel
Thank you for your wonderful review! We're delighted to hear Emily was able to help you with your booking and provide the information you needed. Your kind recommendation means so much to us, and we look forward to helping you plan many more fantastic cruises in the future.
The phone was answered quickly
The phone was answered quickly. Ryan was very helpful and talked us through everything.
6 July 2026
Reply from Ocean World Travel
Thank you for your kind review! We're delighted to hear Ryan was so helpful and that everything was explained clearly. We appreciate your feedback and look forward to helping you again soon!
Salesperson very helpful
The person I spoke to was very knowledgeable and helpful, making the booking process very easy.
Invoice and confirmation documentation emailed straight away.
29 June 2026
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased to hear you found our team knowledgeable and helpful, and that your booking process was smooth and straightforward. We look forward to helping you plan your next adventure!
Excellent helpful and knowledgeable…
Excellent helpful and knowledgeable service by Kelly who spent time and considerable effort to ensure we achieved our objectives.
3 July 2026
Reply from Ocean World Travel
Thank you for your wonderful review! We're delighted to hear you found our service helpful and knowledgeable. We hope you have a fantastic holiday!
Friendly and helpful
A friendly, helpful, very quick reply to any questions. Always best price for a cruise on P&O.
20 June 2026
Reply from Ocean World Travel
Thank you for your kind words! We're so pleased you enjoyed our service and found the perfect P&O cruise. Have a fantastic holiday!
Fabulous service
Always helpful and go above and beyond to make your holiday great.
Nothing is too much trouble will search for holidays and advise accordingly
Thank you for super service Kerry.
2 July 2026
Reply from Ocean World Travel
Thank you for your wonderful review! We're so pleased Kerry could help make planning your holiday so easy. We'll be sure to pass on your kind words. Have an amazing trip!
Thankyou to Kerrie for booking our…
Thankyou to Kerrie for booking our holiday and being so helpful.
2 July 2026
Reply from Ocean World Travel
Thank you for your lovely review! We'll be sure to pass your kind words on to Kerry. We hope you have a fantastic holiday!
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased you found our advice helpful and the booking process easy. We hope you have an amazing cruise! 🚢
Reply from Ocean World Travel
Thank you for your review! We're delighted to hear you had a straightforward experience with us. We appreciate your feedback and hope you have a wonderful holiday.
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