I am a new customer - and struggled with registering online. Your representative Coby was particularly helpful. With Coby’s help, I have now registered and given up to date meter readings. The pro... See more
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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Just joined Octopus as a business customer. No wait times on the 'phone (even on a Monday morning). Daisy was knowledgable, efficient and a pleasure to deal with.
One thing Daisy - please stop saying 'perfect' all the time, you're better than that.

Reply from Octopus Energy for Business
Aliya was great , she was very professional and flawless explaining the tariffs

Reply from Octopus Energy for Business
Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!

Reply from Octopus Energy for Business
I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

Reply from Octopus Energy for Business
Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

Reply from Octopus Energy for Business
I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

Reply from Octopus Energy for Business
We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

Reply from Octopus Energy for Business
Georgia was extremely helpful in the process of setting up with the account and transfer process

Reply from Octopus Energy for Business
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.

Reply from Octopus Energy for Business
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions

Reply from Octopus Energy for Business
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers

Reply from Octopus Energy for Business
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.

Reply from Octopus Energy for Business
Excellent company and great service. Fast and easy set up.

Reply from Octopus Energy for Business
Customer service agent was very helpful in dealing with the issue

Reply from Octopus Energy for Business
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

Reply from Octopus Energy for Business
So helpful, the girl I spoke to was lovely and explained everything clearly.

Reply from Octopus Energy for Business
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!

Reply from Octopus Energy for Business
Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!

Reply from Octopus Energy for Business
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