Oily Jack England Reviews 

190
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jacket restorations, noting that vintage and heavily worn garments are skillfully brought back to life to look brand new while carefully retaining their unique original character. Consumers consistently highlight the outstanding professional communication, incredibly helpful staff members, and the completely seamless, efficient process established for safely collecting and returning items directly from home. People are also extremely pleased with the meticulous waxing and professional repair services, emphasizing that the final results consistently exceed expectations and offer truly fantastic value for money.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction regarding the quality of the... See more

Service

Clients share positive opinions on service, highlighting efficient communication, affordable prices, and... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the remarkable restoration and... See more

Staff

Reviewers highlight positive aspects of staff, praising their wonderful, knowledgeable, and extremely helpful... See more

Value for money

Reviewers express great satisfaction and appreciation regarding value for money, noting that the prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more

Rated 5 out of 5 stars

I knew I was in thr right place, as soon as I met Ash. My Barbour was already a bit different, but I needed a few custom. Changes. Storm cuffs fitted, and a reduction on the length of the collar. I wa... See more

Rated 5 out of 5 stars

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more

Rated 5 out of 5 stars

Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more


Company details

  1. #16 of 29 best companies in Repair Service

Written by the company

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Asks customers to review

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Replied to 50% of negative reviews

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4.8

All reviews

(190)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i had a musty smelling Barbour which…

i had a musty smelling Barbour which was tough to wear, tried all tricks like freezing, sun and even enzyme based sprays. these guys got it done even though i was short charged by the Royal mail for dimensional excess. the jacket is actually wearable now and the cost was worth it.

6 May 2026
Rated 5 out of 5 stars

Excellent service.

I was impressed with the quality of the service that the company provided.
And,was delighted with the finish of my coat,which almost looked brand new.
Great care had been taken to wrap the item and it was returned on time.
It is certainly value for money.

24 April 2026
Rated 5 out of 5 stars

Great job

Great job, a favourite coat rejuvenated with a touch of patina.

15 April 2026
Rated 5 out of 5 stars

There was a seemingly worrying lack of…

There was a seemingly worrying lack of communication from unanswered emails asking if my jacket had arrived I did eventually receive a reply referencing the death of a family member and temporary closure.
Fully understand the disruption and grief involved and very much appreciate the subsequent emails keeping me updated.
In the greater scheme of things a jacket is not important but I was still made to feel a valued customer .
The jacket came back in great condition.
Good work and excellent service.
Many thanks.

31 March 2026
Rated 5 out of 5 stars

Oily Jack’s thank you!

Oily Jack’s thank you!! My Dad 60s Belstaff trialmaster jacket has been restored and brought back to life.

They kept me updated and were really great throughout the process. From beginning to end. They were cost affective and I found them much more helpful than Belstaff themselves.

Thanks so much
Gemma

24 March 2026
Rated 5 out of 5 stars

Belstaff jacket re-wax

My jacket badly needed a re-wax and was looking rather shabby. When I recived the re-waxed coat I didn't recognise it, as it looked too good to be mine. They did an amazing job.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A faultless experience!

A faultless experience from start to finish. The communication was excellent as was the finished product (sleeve lengthening and relaxing). Great prices too. I'd highly recommend Oily Jack.

17 March 2026
Rated 5 out of 5 stars

Absolutely thrilled with the results on…

Absolutely thrilled with the results on my jacket! Oily Jack turned my battered old jacket into a battle hardened beast. The jacket wears its subtle repair patches like a badge of honour. Communication with the team was excellent and the workmanship is exceptional.

The waxed feel is absolutely back all over what had been a tired dry jacket.

I couldn’t be happier.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Barbour Customisation

Barbour would not customise my Brown and Green Corbridge Jackets. Repairs & alterations only. Oily Jack had no such qualms. I now have two totally unique jackets as a result of mixing different Brown & Green waxed materials for cuff & hem bindings, plus repair patches. Once waxed the jackets were superb. Both Sasha and Ashley were a joy to work with. You want some customisation?
Have Oily Jack undertake the work. You will not be disappointed. John G

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I gave oily Jack my Merlin motorcycle…

I gave oily Jack my Merlin motorcycle jacket, which has been on many adventures with me, when I received it back clearly the rewaxing had been carried out and looks ready for the next adventure but more importantly to me it has retained its ‘lived in’ appearance, I was concerned it was going to be returned all shiney like a new pin, but what I received back was MY jacket with all its earned character. Great service, Great communication, the pick up and drop off was seamless.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service all round

An excellent service all round. I sent my RGT jacket to be re waxed and the team did such an amazing job it came back like new. Thank you to all the team, highly recommend, great service, great quality and great value for money

7 March 2026

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