One Investments Reviews 

117
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and helpfulness, often describing them as going above and beyond to assist. The service provided is frequently highlighted as exceptional, making complex processes feel seamless and stress-free for people, even for first-time investors. Reviewers appreciate the personalized approach, clear explanations, and the team's dedication to client satisfaction, which builds confidence in their decisions. However, some people were dissatisfied with a perceived lack of support and transparency, particularly for new hires, mentioning unfulfilled promises and an unpredictable work environment. There were also mentions of blaming developers for issues and a lack of structured training programs for new staff.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional professionalism, dedication,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I write this review specially for the wonderful Kirren! Getting to the real estate business in dubai was a little daunting as there are soo many agents getting you to sign on property deals. Kirrens a... See more

Company replied

Rated 4 out of 5 stars

Kirren took time to show us a great wide of the possibile projects , such that we could make informed decisions, she’s client centric and so looks out for what we want and what is best for us, which m... See more

Company replied

Rated 5 out of 5 stars

The easiest process of a sale I’ve had in Dubai, and I’ve been here over 20 years. Asif is a real asset to the company and does a lot more than your average Realtor does for you. He treated me an... See more

Company replied

Rated 5 out of 5 stars

Top tier from day one. Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be. We spoke in depth about my goals and what I wish to achieve in... See more


Company details

  1. Estate Agent

Written by the company

One Investments is a multi-award-winning real estate advisory headquartered in Dubai, with additional offices in London and Houston. Since our establishment in 2011, we have proudly overseen over $2 billion in real estate transactions worldwide. Our team has helped thousands of clients secure premium properties in prestigious developments across major international markets, specialising in Dubai and London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(117)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to use whilst buying…

Excellent company to use whilst buying a property in Dubai, we were first time investors and the team at One Investments couldn’t have done enough to answers all our questions (there were a few) and ease our nerves. 5* customer service and excellent attention to detail. From our initial chat, meeting in person at the London event and finally to the completion of purchase we can’t fault the care given to us. If you’re seriously thinking of buying a property in Dubai I would be encourage you to give these guys a call. We wouldn’t hesitate using them again. Thanks guys!!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service from the team

Excellent Service from the team. First time I have invested overseas and the guys at One Investments couldn’t be more helpful! Would highly recommend for anyone looking for their first purchase in Dubai!

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Do NOT give these people your…

Do NOT give these people your email/phone number, they just pester the life out of you, despite insisting several times that they remove my details from their database. I have owned property myself in Dubai Marina for 18 years in EMAAR's Al Majara development, and know Dubai better than most of their Salesmen put together. They are promoting very average projects from some developers that I would not touch. Do your homework!

30 May 2022
Unprompted review
Rated 1 out of 5 stars

Be very aware of this company:

Be very aware of this company:
I wend to one of the property shows in London in March 2022
I was not convinced to invest in a property in Dubai and from that moment the Nightmare and harassment 😔 stated. The calls I received are every other days now for about 5 months. They keep my details and they keep call me from different numbers some days after 20:00
I said many times to remove my number from the calling list and they promise to do it but after 2/3 days I received another call from new agent. In United Kingdom is illegal to keep calling someone if they ask to be removed from the list.
This review is for you to be aware of this company once you go to this shows the calls are non stop.

15 August 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company

I had such an unpleasant and frustrating experience dealing with them on behalf of Damac . The sale agent Nahil completely misleading us to purchase a property in Dubai . When I escalated to the director Hamid more unpleasant experience. All I got was lies, lies and lies .
After dealing directly with Damac executive team I got all my money back .
Absolutely a nightmare!

13 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company to have dealt with

Excellent company to have dealt with. One investments work only with the best developers and the ease of purchasing and dealing with the team is second to non. If you want to buy in Dubai or Gwarder I highly recommend using this company.

great team, easy process and fantastic opportunities.

11 August 2018
Unprompted review
Rated 5 out of 5 stars

Great Investment

i have recently gotten involved in the property investing industry and as i was browsing through social media, i came across one of their Dubai property events in the Dorchester hotel. i was met with very knowledgeable staff that told me everything i needed to know and got me to invest in a hotel apartment in Dubai and i haven't looked back ever since. It was a great investment as I'm getting outstanding guaranteed yields. i couldn't thank these guys more!

10 August 2018
Unprompted review
Rated 4 out of 5 stars

I purchased a Villa in Dubai

I purchased a Villa in Dubai, with my husband a few month ago. We have recieved excellent service pre & post sale, not only to mention that we received a fantastic offer when buying the property. As newbies in the property market, we both feel like we have been looked after and the One Investments team have been so helpful in everything they’ve done

10 August 2018
Unprompted review
Rated 5 out of 5 stars

Good Service

My Wife and I recently purchased a unit at Milton Keynes and I must say the way and manner in which the whole process went about was great to be honest. Miss Manoela Lopez, the client care lady helped a lot. She was nice and made sure exchanges and contract completions were on point. I would recommend One Investments to any one looking to invest in UK or Dubai.

9 August 2018
Unprompted review
Rated 5 out of 5 stars

We have completed on Q3 development and…

We have completed on Q3 development and are very happy with this, we invested into this over a year and a half ago, we have got exactly as promised, it was not sraight forward due to numerous issues with mortgage providers all of which as dealt with from the after sales manager. Property investment can have its ups and downs but we got great help from the developers and Manoela who were great. Will come back once we have money to venture again.

9 August 2018
Unprompted review
Rated 5 out of 5 stars

Great service from the team

Great service from the team, we have successfully purchased £3M worth of property from them and could not ask for a smoother service Miss Lopez held our hand the whole way, with everything A to Z.

Me and my wife would recommend these guys.

9 July 2018
Unprompted review

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