One Life Insurance Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional and approachable staff members who explain complex policy details clearly and patiently. People deeply appreciate the thorough guidance provided throughout the entire insurance setup process without ever feeling any pressure. Consumers note that communication is exceptionally well managed, ensuring everyone stays fully informed from the very beginning to the end. Reviewers frequently express absolute confidence in their tailored cover options, praising the genuinely supportive and honest advisory approach. Many individuals emphasize that the expert service turns a potentially stressful situation into a remarkably smooth experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely professional, patient, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, knowledgeable,... See more

Customer service

Users describe positive interactions with customer service, noting that communication is excellent and staff... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is quick, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My life insurance advisor, Sam, has been absolutely brilliant. He took the time to really listen to my situation and explain everything in a way that made sense, without any pressure or jargon. What... See more

Rated 5 out of 5 stars

Sam Payton was absolutely brilliant very professional, friendly and above all for me was that he explained everything very easy and answered all our questions, plus no blabbering and pushing which a l... See more

Rated 5 out of 5 stars

Needed an update to date life and income protection policy. Sam was extremely patient and allowed me to read through documents before agreeing to anything. Never felt pressured into going into a poli... See more

Rated 5 out of 5 stars

Sam at One Life Insurance was absolutely brilliant from start to finish. He explained everything clearly, answered all my questions, and made the whole process of getting life insurance simple and str... See more


Company details

  1. Insurance broker

Written by the company

One Life Insurance helps you find the right life insurance, for free! We compare the leading providers to ensure you get the best price, in one quick and easy process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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No recent history of asking for reviews

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4.9

All reviews

(234)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam was really kind and professional…

Sam was really kind and professional throughout the process. I have never had life insurance before but he explained everything simply so that I was able to understand. Would definitely recommend his services to anyone who is looking for life insurance.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

I want to give thanks to Sam for his…

I want to give thanks to Sam for his patience and for finding a better and cheaper insurance for me and my wife. The service was excellent and clear in all the stages. Thanks again.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Sam was great

Sam was great. Very nice and thorough. Walked me through everything in great detail and helped me find a cheaper rate for my existing policy.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Sam was very helpful and explained…

Sam was very helpful and explained everything in detail. This was my first time seeking life insurance and the entire experience has been completed in the most efficient way. I would highly recommend one life insurance.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. They were totally understanding of the situation and honest, making sure I wasn’t paying for something that wasn’t valid. Would absolutely recommend.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Beyond happy with the service provided…

Beyond happy with the service provided by Sam. He explained everything in a really clear and fair way and spent extra time going over options and making sure I was happy with all of the choices. Polite and respectful throughout and would definitely use again.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

First time seeking life insurance and I got to understand everything I needed and was setup right. Great service, very detailed and polite.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. Sam provided us with different options and provided each one in details, which helped us make an informed decision.
Great advice I will definitely use him again.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, Sam was brilliant

Excellent service, clear information no hidden cost no upselling. Sam was amazing, he educate us on which insurance will be ideal on our situation so that we can make right decision. Our insurance even started before we exchange contracts with a set date. Really happy and highly recommend.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Sam at One Life has been super helpful in arranging our life insurance. Being first time home buyers, it's an essential part of the buying process, but we had no idea where to start! Sam found the best insurance suited to us, at such a great monthly price! He was friendly and patient during the application process, even with our young son playing in the background! Thank you Sam, we're ever grateful for your help!

7 August 2024
Unprompted review

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