Onestop Reviews 255

Absolutely disgusted. This is the second time that an order I have placed with them through the just eat app that the staff in the shop or the driver have forgotten to give me an item.

The first time I rang up. They came out with the item later that day and apologised to me. I’ve just been on the phone right now saying that they forgotten to give me my bottle of milk I’ve paid for and she said all I can do is get a refund through just eat

why not just bring me a bottle of milk well apparently that’s breaching data protection and it’s a suckable offence. Well funny I wasn’t suckable before because it was the manager who brought it to me.

I definitely won’t be doing deliveries through this company ever again and what’s even more shameful is there connected to Tesco’s so they make in Tesco’s look bad

1 out of 6 items is missing from the order. That's pretty bad if you ask me.

Stow Lawn Bilston One-stop shop shutters are down at 21.30. Sign on the door clearly says 06.00-22.00 every day. Bit of an inconvenience to us late comers that could really make good use of that half hour for some local and needed essentials. Seen 3 other people going to the same shop to discover the staff fancied an early finish.

This is with regards to OneStop Chineham RG24 8XJ and OneStop's customer services.
12 May I noticed that drain on pavement outside was once again leaking raw sewage from the flats above. (I have reported this in the past to Thames Water).
I asked one of the more senior members of staff if this had been reported and she replied it had to OneStop last night. When asked if anyone had called Thames Water she said "they are not allowed to."
I phoned Thames Water and got a reference number for the incident which had not been reported by anyone else.
I then phoned OneStop customer services to point out that people were tramping through raw sewage and taking it into the shop, including young children (Mum's were calling in after the school run). No one had thought to put up a warning. Lady I spoke to said it would be their Maintenance Dept I should speak to. I informed her that I didn't want to get into their internal procedures but as a concerned citizen was appalled at their attitude to a public health issue

This place you should avoid. Bad management and don’t follow policy’s regarding HMRC and H&S. Poor working condition’s and subject to robbery’s and abuse.

One stop - 7-9 Kings Road
North Ormesby Branch.

This review is for Christine / manager . Had a parcel delivered to this branch by mistake by Evri the intended recipient Smartwatch for Less would not go and collect from one stop 7 mins from them, Christine took it upon herself to hand deliver it to them unfortunately the address was a Shipping dock close by and was not allowed in, Christine decided to then re deliver my parcel with Royal Mail even covering the delivery cost, my parcel arrived next day service. Christine was amazing and keeping me updated at all times, if I live near to this branch I would go and see her but I’m 150.9 mls away . I would personally say to Tesco / One Stop managers you have an excellent member of staff look after her. Thanks again Christine.

Usually the staff at One Stop Chaddesden are lovely but just had an unpleasant experience with a very passive aggressive and condescending shop assistant (26.4.23 at 9am). Clearly gets her kicks out of making customers feel bad and resents dealing with Evri parcels.

It says alot when there are 84% 1 star reviews for Onestop. Had a reckless HGV driver squeeze past my car violently and drove off leaving dents and obviously getting away scot-free because police would not investigate. Beware of this vehicle YN20 SDZ if is the same driver. AVOID AT ALL COSTS. I am just thankful that I am not injured and accept there are unlimited scumbags in the world who get away and just have to let this go.

I’ve vowed to myself I’m never going back to my local one stop again. The staff are so unbearably rude and unpleasant. I’ve been shouted at, patronised, told off in multiple occasions … infact once I ended up in tears infront of my small child it was so bad. I’ve just had to go back after months of promising I’d never go back there but figured it would be ok, my heart sunk as soon as I saw the guy working on shift .. I used the Evri machine to drop off a return, there is no bin there or any kindof place to put the backs of the sticky label. He demanded I marched back to throw away my rubbish with SUCH a rude tone (one sticky label paper) … I would NEVER expect anyone to clean up after me im a very tidy and respectful person. But there was no bin, and I had to walk there and back with no pockets to take it away whilst also holding my toddlers hands. If you’re going to shout at people to clear up ‘rubbish’ then I’d suggest you put bins out so people can. I also don’t expect to me spoken to so badly infront of small children.

I bought a salad bag from Onestop I had chewed it and it cut my mouth. There was plastic in amongst the shredded salad. Of course I took it out and took the bag back to the store.
One month later I am still waiting for them to follow this up so as you can imagine, I am deeply concerned. I will resume this review when I know the full outcome.

Stevenage branch

I used to use this shop to post my hermes parcels that was until I took a parcel to the store but was told they couldn't take my parcel as there wasn't enough room for them to take my parcel however there was room for the lady in front of me to give in her 2 parcels . I asked where the nearest parcel place was which may I add I couldn't get to as I am partially disabled. When I mentioned my disability they suddenly wanted to take in my parcel. By this time I was already offended as I shouldn't have to mention my disability specially when they had plenty of room to take it . I have contacted the customer service of this shop who just said that they will speak to the store . Absolutely terrible shop and terrible customer services

Absolute rip off the milk they sell works out a lot dearer than tesco stores.In the future the One Stop will be a Non Stop.From now on I will walk an extra half mile to Sainsbury.

240 Holderness Rd, Hull HU9 2EU.
Didn’t enjoy this experience at all. went in for a few essentials , spotted a few other things I’d like . When I walked in I struggled to find a basket and my arms were full by this time . So I went back to the entrance to find a basket but there wasn’t any . I noticed everyone else shopping was struggling once their arms were full . I asked an assistant if he had a basket , he looked puzzled and eventually found one under some empty boxes! I’d gone off the idea of spending on anything else in that shop by then !!

The shop was the size of my mattress and was organised in a chaotic way that made me feel confused and overwhelmed. The only saving grace was the very helpful gentleman behind the tills (Luke) who helped me manage my shopping and gave me expert advice.

One Stop Wordsworth Road Loughborough. Have used this shop for several years for shopping and parcels and can’t recommend the staff highly enough, especially one lady called Amy. She is very kind, compassionate and nothing is too much for her. I believe the prices got better when it was taken over by Tesco but either way, if you’re desperate for anything, it’s a life saver. Thank you so much ladies and Amy, thanks for always making me feel better xxxxx

OneStop, 42 Annesley Rd, Newport Pagnell. MK16 0BG. Don’t suppose they’ll care about getting a negative review but what a rogue company. Refused a drop off parcel for Parcel2Go with no explanation despite being paid for in advance. Rude, appalling guy serving there at 9am on 3/1/23. Shouldn’t be serving the local community. DO NOT SHOP THERE

Never again people avoid this place and read all the reviews please

Just don't go there thay rip you of...I gave back van next day no damage and I lost £500 deposit...AVOID THIS PLACE !!!!!!

Normally a brilliant shop with friendly staff but lately they have a problem with overcharging. Today I purchased 3 items and two were more expensive at checkout than on the shelf. Jam tarts £1 on the shelf £1.10 at the till, Country slices £1.50 on the shelf and £2.30 at the till. Happening every day now. Wholesale price discrepancy tantamount to fraud. Sort it out!