Emily and Team were absolutely fantastic in supporting us from start to finish with purchasing our first property. Everyone was incredibly supportive and quick in answering any queries we had. T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely great from start to finish. Couldn't praise them highly enough. Special mention to Rachael Passmore who looked after me from start to finish. She looked after every detail. Her commun... See more
Company replied
Harriet and her team have been a great help during our home buying journey. Id like to give a huge shoutout to Rosie who answered every call and email with such care and patience, even when my questio... See more
Company replied
Recently completed purchase of an auction property and sold my house through Openlaw. I ran into trouble from both sides (buyer and seller). I must admit that these down to earth solicitors were ON T... See more
Company replied
Company details
Written by the company
At Open Law we have a collective passion to offer a different approach to law. We have experienced the ups and downs that life occasionally brings and feel we can help people on a more down to earth level. We are here to help and guide our clients through difficult or confusing situations. We view all of our clients as people first, we are committed to offering something that is often lacking in our profession; a quality service with the personal touch and support that you need, both now and into the future. If you find that you need our help our door is always open.
Contact info
Britannia Mills, Slaithwaite, HD7 5HE, Huddersfield, United Kingdom
- 01484840445
- info@open-law.co.uk
- open-law.co.uk
4.8
Excellent
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Will Writing
The service I was given when writing a new Will was very professional. The solicitor (in a face to face appointment) ensured she understood my wishes and made me aware of the different options in respect of my beneficiaries. The solicitor’s professional knowledge was invaluable to me. I now have a Will that I feel satisfied with.
I would most definitely recommend OpenLaw in Slaithwaite.
28 October 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Gillian!
We’re delighted to hear that you received outstanding service from Chloe who is our wills, trust and probate solicitor at Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback for Chloe and hope to have the opportunity to work with you again in the future.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Awful solicitors
Awful solicitors , no communication between people in the team . Never respond to emails . This was the slowest house sale/purchase I've ever experienced , 6 months for an empty house not in a chain !!! Got my name wrong on both sale & purchase contracts sent on the same email . Would not recommend . The worst solicitors I have ever known !!
10 October 2025
Unprompted review
Reply from Open Law
Thank you for your feedback Liz. We take all comments and concerns raised on this platform extremely seriously.
We have contacted Trustpilot to request further information regarding your review however to date this has not been provided and we would appreciate the opportunity to discuss this matter with you directly. Please contact our office on 01484 840 445 or email us at compliance@open-law.co.uk so we can address your concerns appropriately and work towards a resolution.
Thank you,
The Compliance Team
Open Law
The staff were so warm and welcoming…
The staff were so warm and welcoming and very professional. I Couldn't have asked for more.
3 October 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words that "the staff were so warm and welcoming and very professional".
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Kim and team at Open Law
Kim and team at Open Law were great to work with. As well as being competent and professional, they were efficient , personable and approachable.
I would highly recommend them for Conveyancing work, and will return to them for future guidance as required.
22 September 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Tessa!
We’re delighted to hear that you received outstanding service from Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback for Kim and her team and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Lisa's Team was excellent
Lisa's Team was excellent. I got different levels of advice from different members, all were appropriate, timely and followed up promptly. Lisa and Hariett were really helpful. I am very happy with the service.
10 September 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa and her team.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Diligent Service
Emily's team were brilliant, they worked really hard to close my sale, and find solutions when required. No hesitation in recommending Open Law, and in particular, Becky and of course Emily. Really well done
18 September 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Emily and Becky and the rest of the team.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Trouble Free Sale
We used Open Law for the sale of 2 x properties and additionally a name change on the Land Registry for both houses. Despite being messed about by the buyers of both properties Kim Taylors Team at Open Law have guided us through the entire process bringing both to a satisfactory conclusion.
I cannot emphasise enough the pressure involved in selling property however Kim's Team have been able to keep the process moving throughout.
Thanks and Best Regards
Jason and Lesley Allenby
29 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Jason and Lesley!
We’re delighted to hear that you received outstanding service from Kim and her team and it’s always our goal to make every step of the process smooth, professional, and supportive.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Professional good communication
Having used a number of different solicitors over the years for conveyancing / mortgage related matters, Open Law have recently provided the best service I've had. They handled a Transfer of Equity related to my divorce. Their structure - with different teams - worked well, meaning I never had to wait long for a response, and there was always someone on hand to speak to about my case. There were initially a couple of delays, because of miscommunication from the mortgage company about where to find the mortgage offer details, but once Open Law had received all the paperwork they needed, they were very quick to process it. It was stress free, and they completed before my deadline, which was great. They also kept me informed of progress throughout, and I appreciated their fixed price, so I wasn't worrying about the cost of emails and questions. All the staff I dealt with were professional, kind, and knowledgeable. I will definitely use them again. Great service!
20 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Martha!
We’re delighted to hear that you received outstanding service from Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Outstanding service throughout the…
Outstanding service throughout the whole process. Cant thank the Open Law team enough.
8 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Nathan!
We’re delighted to hear that you received outstanding service from the team and it’s always our goal to make every step of the process smooth, professional, and supportive.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
A great team
Open Law dealt with the conveyancing for my house sale. The whole team were always professional, helpful and kind. Their communication was great, especially at the 'key' times.
The only reason I haven't given 5 stars is that sometimes there is an issue with completing forms electronically on the 'portal' and being asked to complete something similar sent by email. This isn't a big issue at all.
I didn't buy another house at the same time, but am using them again for my house purchase.
7 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind review Linda!
We're really pleased to hear that you found our team professional, helpful, and kind throughout your house sale and that our communication was strong during those key moments. It’s wonderful to know you’ve chosen to work with us again for your house purchase!
We also appreciate your feedback regarding the electronic forms and portal experience. Following a recent reviewer who expressed a similar concern, we’ve now put changes in place to make it easier for clients to request documents in an alternative format. At Open Law, we genuinely listen to feedback and are always looking for ways to improve.
Please don’t hesitate to reach out to us during your transaction if there’s anything we can do to enhance your experience. We’re here to help every step of the way.
Thanks again for your trust in Open Law and we look forward to supporting you through your next move!
Kim Taylor at the Honley office was fantastic!
Kim Taylor at the Honley office has been absolutely fantastic throughout the sale process for our late mum’s house. It was not an easy journey, due to a number of stumbling blocks, but the care, empathy, expertise and commitment Kim provided really made the difference in what at times was a very emotional process for us. We wouldn’t have wanted anyone else by our side on this and honestly can’t recommend Kim enough. Thank you
7 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your heartfelt review Katie.
We’re truly grateful for your kind words and are so pleased that Kim at our Honley office was able to support you through such a difficult and emotional time. Selling a loved one’s home is never easy, and we’re honoured to have been by your side throughout the process.
Kim’s care, empathy, and dedication are exactly what we strive for at Open Law, and it means a great deal to know that her support made a difference. We’ll be sure to pass on your lovely feedback to Kim and we know it will mean the world to her.
If you ever need assistance in the future, whether with property matters or something like setting up a will, please don’t hesitate to reach out. We’re always here to help.
Warmest wishes,
From the Team at Open Law
Great service
Great service, help and responses all the way through the conveyancing process. I look forward to the next one with Open Law.
12 November 2024
Unprompted review
Reply from Open Law
Thank you so much for your kind feedback Richard!
We're really pleased to hear that you felt supported throughout the conveyancing process. Our team works hard to ensure everything runs smoothly, so it’s lovely to know that made a difference.
We’re looking forward to working with you again when the time comes!
And just as a helpful note, if your property transaction has resulted in any changes to your assets, it might be a good time to consider setting up or updating your will. We offer a straightforward wills service and would be happy to help with that too.
Thanks again for choosing Open Law!
Sale and Purchase
Kim and team were exceptional throughout our purchase, being patient and pragmatic through a sale made all the more complicated by a 'challenging' solicitor down the chain. Fees were reasonable and clear with no hidden surprises. Would definitely use again although hope not to have to!
1 August 2025
Unprompted review
Reply from Open Law
Thank you so much for your lovely review! We're delighted to hear that Kim and the team were able to guide you through a challenging sale with patience and pragmatism. It’s always our goal to make the process as smooth and transparent as possible, so we're glad our fees and service met your expectations.
While we completely understand your hope not to go through another move anytime soon, we’d be more than happy to assist again if needed. And on that note, with any change in assets, such as a property purchase, we always recommend reviewing or setting up a will to ensure everything is protected and clearly outlined for the future. If that’s something you’d like help with, our team would be happy to guide you through the process.
Thank you once again for choosing Open Law and weyou all the best in your new home!
Like getting blood from a stone
Like getting blood from a stone. Do not respond to emails or phone calls. How they are still operating I have no idea. I think they give a huge chunk of commission to estate agents who recommend them. So many people have had purchases and sales fall through because of these cowboys
31 July 2025
Unprompted review
Reply from Open Law
Thank you for your feedback. We take all comments and concerns raised on this platform extremely seriously. We are very concerned by the content of your review, which we believe to be both harmful and defamatory to our business.
We have contacted Trustpilot to request further information regarding your review and would appreciate the opportunity to discuss this matter with you directly. Please contact our office on 01484 840 445 or email us at compliance@open-law.co.uk so we can address your concerns appropriately and work towards a resolution.
Thank you,
The Compliance Team
Open Law
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish! Lisa and her amazing team — Rachael, Donna, and Harriet made the process of buying our first home so smooth and stress-free. They were always professional, friendly, and quick to respond to any questions we had. We felt completely supported every step of the way. Couldn’t have asked for a better team — highly recommend! ⭐⭐⭐⭐⭐
25 July 2025
Unprompted review
Reply from Open Law
Thank you Keira for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa, Rachael, Donna and Harriet.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
sale
spoke to Rosie several times all went through eventually but open law was on top of things all the time with a professional attitude in both selling and buying completed late jan 2025
24 January 2025
Unprompted review
Reply from Open Law
Thank you Keith for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Rosie.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Kim and her team have been amazing…
Kim and her team have been amazing through the process of buying our first house, concerns were always answered quick, and helped with anything we needed. i would highly recommend open law. Can’t thank Kim and her team enough!
3 July 2025
Unprompted review
Reply from Open Law
Thank you Chelsea for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Kim and her team.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Kim and her team were helpful in moving…
Kim and her team were helpful in moving my sale and completing in a reasonably quick timescale (buyers needs were urgent) I didnt like the thirdfort identity check process I thought it was too intrusive for a sale. I would have preferred to fill in the many forms manually which would have allowed for comments and explanations making it easier. Phone was always answered and the team got back to you.
6 June 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your review on your experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Kim and her team.
We appreciate your feedback in respect of your preference for manual forms. Following your feedback, we have taken your comments on board and we have added further information onto our portal which allows you to request a physical copy of the forms as opposed to completing the electronic forms.
At Open Law, we endeavour to create long lasting relationship with our clients, and we hope that you would look to instruct Open Law in the future.
Thank you once again for choosing Open Law!
Hollie did a great job guiding us…
Hollie did a great job guiding us through the house buying process safely and efficiently. Thank you!
27 June 2025
Unprompted review
Reply from Open Law
Thank you Henry for taking the time to share your positive experience with Open Law.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Sell & purchase property
Used open law to sell and purchase property. Can not fault them in any way! Easy to get hold of always replied to me and kept me updated. Huge thank you to Lisa’s team, meanly Donna,Rachael & Rhys. Highly recommend!! Thanks again guys! Poppy.
19 June 2025
Unprompted review
Reply from Open Law
Thank you Poppy for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa's team including Donna, Rachael and Rhys.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
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