OTTASILVER Reviews 685

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, frequently highlighting the beauty and uniqueness of the jewelry. Many people appreciate the excellent customer service, noting the responsiveness and helpfulness of the support team. The presentation and packaging of orders also receive positive remarks, with consumers often delighted by the attention to detail. However, some customers also noted issues with delivery, experiencing longer shipping times than expected, even when paying for expedited options. A few people reported problems with orders being delayed, lost, or issues with invoices. Additionally, a small number of reviewers expressed dissatisfaction with customer service regarding exchanges or refunds.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, consistently praising the high craftsmanship and durable materials.... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their purchases, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more

Company replied

Rated 5 out of 5 stars

Bracelets seem to be the highest quality and workmanship. This is my second purchase and the stones and other materials from which the beads are made are quite beautiful. The clasp is difficult to fas... See more

Rated 5 out of 5 stars

I’ve been a longtime customer of Ottasilver and absolutely love their jewelry — beautiful, unique, and consistently high quality. But what truly sets them apart is their customer service. Every time I... See more

Company replied

Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of t... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

685 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Made It Right

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Their return process was easy, with prompt confirmation, and they kept me informed about receiving the damaged goods and the shipping of the replacement, which I received today. Looks great and fits perfectly. Great company with a fine line of products.

30 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

It means a lot to hear your feedback! We are glad we could resolve this for you smoothly.

Rated 5 out of 5 stars

It took a while to arrive (over a…

It took a while to arrive (over a month), but the bracelet is stunning! I absolutely love it. It is well made and sturdy. Okay, I’m sorry! I left a review about the shipping delay, but I regret it now. I’ll definitely be purchasing from OTTASILVER again! Thank you for quality jewelry!

30 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We are so glad you love the bracelet. Thank you for your understanding and kind words!

Rated 5 out of 5 stars

The ring is stunning

When I first saw my ring, it was stunning. I fell in love with it. Every time I wear it, I will get at least one head turn. I will treasure this for the rest of my life.

19 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your feedback. We are happy you cherish your ring!

Rated 5 out of 5 stars

Excellence all around .. 5/5

The bracelet is well-made and very attractive. I ordered the wrong size, so I had to return it and they sent another one. There were no issues with either the purchasing or return. Recommended!

19 March 2026
Unprompted review
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Reply from OTTASILVER

We are happy to hear you love the bracelet and that everything went seamlessly. Thank you for sharing!

Rated 5 out of 5 stars

Beautiful piece

I've purchased 2 pieces from Ottasilver. Extremely satisfied. 5 stars all the way!

25 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for taking the time to leave a review! Great to hear you are enjoying your items.

Rated 5 out of 5 stars

Ottasilver makes quality bracelets

Ottasilver makes quality bracelets . This is the third one I’ve purchased and I can say all three have their unique qualities. Easy to navigate website makes any purchase quick. Love this company!

23 March 2026
Unprompted review
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Reply from OTTASILVER

So glad you are enjoying your bracelets! Thank you for your support and feedback.

Rated 4 out of 5 stars

Nice jewelry

Very nice jewelry. Slow on shipping but good customer service (also responds a little slow).

22 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your kind words! We will keep improving our shipping and customer service speed.

Rated 5 out of 5 stars

Best bracelet on the market


Delivery was fast and it’s always a plus when you get a discount these bracelets are beautiful, functional and heavy duty. This is my second and I’m ordering at least two more. There’s nothing out there like it.Thanks

16 March 2026
Unprompted review
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Reply from OTTASILVER

Welcome back! We love hearing that you are already planning your next order. Thank you for the incredible support!

Rated 5 out of 5 stars

Received my 2 brackets today

Received my 2 brackets today, you can instantly feel that they are made of good material! I picked a red and a green bracelets, went out and received compliments for the items.

17 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

This made our day! Quality you can feel from the moment it arrives is exactly what we aim for.

Rated 5 out of 5 stars

Great product

Great product! This bracelet checks all the boxes. Great quality, looks great.

14 March 2026
Unprompted review
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Reply from OTTASILVER

So happy to hear this! Thank you for the kind words and for choosing OTTASILVER!

Rated 4 out of 5 stars

Quality bracelet

Took a while to get the order but the wait was worth it.

13 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your patience! We're so happy it arrived and lived up to the wait. Enjoy wearing it!

Rated 5 out of 5 stars

African turquoise bracelet

I purchased the 8mm African turquoise spiritual bead bracelet and I am loving it. The color of the beads are stunning and it pairs well with my other Ottasilver bracelet. Very happy.

13 March 2026
Unprompted review
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Reply from OTTASILVER

This made our day! The colors of African turquoise never get old, and hearing it stacks so well with your other bracelet is the best kind of feedback. Thank you!

Rated 5 out of 5 stars

It took a wile to get my order

It took a wile to get my order; I have it and I love it

Thanks

11 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We really appreciate your patience with the delivery. It is wonderful to hear that your order arrived and that you love it. Thank you for your support!

Rated 5 out of 5 stars

Very helpful and quick response from…

Very helpful and quick response from the support team making my order runs smoothly! I requested for a custom length of the chain and they actually did, amazing! Good quality of the product, ordered the Blue Mother of Pearl Circle Pendant and it was perfect!

9 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for sharing your experience! Enjoy your new piece.

Rated 5 out of 5 stars

The overall experience with this…

The overall experience with this company was great. The quality of the product is top notch and I believe there is a lot of value in products. I purchased the blue tiger eye bracelet and love it. I will certainly be buying more!

3 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your great feedback!

Rated 5 out of 5 stars

Great bracelet - Tiger Eye

The bracelet purchased is of great quality, looks great and the shipping was quick. The order was processed quickly.

7 March 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your great review Mark!

Rated 5 out of 5 stars

My Blue Tiger’s bracelets

When I was looking to purchased a bracelet from OttaSilver, it was a very smooth process. I was able to locate the products, view the description and make the purchase with full knowledge of the types of materials that are included in my products.
The purchasing was very easy and smooth. I did have one question and when I reached out to Customer Service they answer it promptly and satisfactory.
When my products came I was very pleased with the box and wrapping material and how it was protected. The bracelets themselves were in individual bags for protection, and also storage if I’m not using wearing my bracelets. Once I looked at the bracelets and inspected them, I was extremely pleased with the craftsmanship and how materials looked in person. Very pleased with my purchase! If I have need or desire for additional products that OttaSilver offers wouldn’t hesitate to shop from them again.
R.Y.
Kaua’i, HI

6 February 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your kind words and for choosing OTTASILVER. Your support means a lot to our team and we look forward to serving you again in the future!

Rated 5 out of 5 stars

The quality is top shelf but

The quality is top shelf but, what I like just as well is, i can put it on myself. You don’t have to wait to wear until someone comes around and puts on for you. The 5 year warranty is great. All my last bracelets (from other brands) have broken on less than 2 years.

5 March 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your review. Enjoy wearing it!

Rated 5 out of 5 stars

I’m Ordering More!

I ordered two bracelets. Came exactly as advertised. I especially like the wire cord the beads are threaded on. Rey Saturday. Very pleased with them. I am ordering another two shortly.

27 February 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your lovely feedback. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I was very excited to get my bracelet…

I was very excited to get my bracelet and when it arrived, I had ordered the wrong size. OttaSilver we’re very accommodating and took back the small bracelet and sent the next size up soon after. I got it a few days ago and I haven’t taken it off yet. I’m for sure going to recommend to friends as well as getting more for myself.

Rick H

26 February 2026
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Hi Rick, thank you for your kind words and for giving us the opportunity to make it right!

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