The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more
Company replied
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OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.
70301, Thibodaux, United States
Replied to 92% of negative reviews
Typically replies within 1 month
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My items came as expected in the package. The sizing was a perfect fit. The quality of the gemstones regarding cut, clarity, and color were outstanding. I was highly satisfied with the workmanship of these items.

Reply from OTTASILVER
Stellar craftmanship! Beautiful blue beads match our ocean.

Reply from OTTASILVER
The bracelet is even nicer in person. I ordered the lapis bracelet and the stone are exquisite. It’s very well made and feels very sturdy while wearing it. I have similar bracelets from a manufacturer in Europe who uses the stretchy cord, which has snapped on me. This bracelet is far superior.

Reply from OTTASILVER
I purchased a malachite bracelet and I cannot be more pleased! It’s well made and looks great. As a woman, I went with a 6mm size small and it fits perfectly! If I had any notes at all for Ottasilver, I would add on the website that the time spent making the bracelet is NOT included in the delivery timeframe. I was curious about why it was taking awhile for the status of my order to change from “processing” to “shipped”, but a short email to their customer service department (and a quick reply) explained that all to me. Otherwise I am very happy with my purchase and have already placed an order for a second bracelet!

Reply from OTTASILVER
The fit is perfect for the xl size. The quality is just a good. Over all the craftsmanship appears to be of exceptional quality and style. I like the way it feels and will definitely buy another piece should it last beyond expectations.

Reply from OTTASILVER
52 days and still no bracelet....Ordered bracelet early Jan. Did receive it a little over 3 weeks later. Too small. Promptly returned it for an exchange (within 1 day). Waiting 4 weeks, almost 5 weeks now and still no bracelet, no shipping or tracking info.
Beware!

Reply from OTTASILVER
I purchased two bracelets a dark blue tiger eye and green tiger eye and these are beautiful pieces. The craftsmanship is excellent and these both wear very well. Fit is excellent and the quality is great. Fast shipping and great communication from Ottasilver.

Reply from OTTASILVER
Absolutely stunning!!! What a beautiful piece!! I ordered the labradorite bracelet and when it arrived I was blown away at the craftsmanship and presentation. Such an amazing brand. Cannot recommend them enough!! Hands down the most beautiful piece of jewelry I own!! 👍👍

Reply from OTTASILVER
Amazing quality and stunning beauty. Shipping was extremely quick and the packaging was high quality.

Reply from OTTASILVER
I was delighted to find that Ottasilver not only provides high quality products ,skilfully crafted and beautifully designed but also there prompt response to any inquiries with clarity and reassurance.
I am very happy with my purchase , even more beautiful and it’s like custom made to fit precisely as you hoped it would feel and look wearing bracelets and ring alike.
Truly satisfying and excited for future purchases
Thank you Ottasilver for this amazing craftsmanship

Reply from OTTASILVER
Very stylish and put together piece of jewelry. Very lighter than it looks honestly might be a new everyday wear.

Reply from OTTASILVER
I am extremely satisfied with my purchase. The bracelet is made with durable, high-quality materials, and the silver components are real, which gives it a premium and authentic feel. The craftsmanship is excellent, and it feels solid and well-made. It is definitely worth the price.
Customer service was outstanding—professional, responsive, and very helpful throughout the entire process. They made the experience smooth and reassuring.
I highly recommend this store to anyone looking for genuine quality and reliable service. I will definitely be ordering again. Great experience overall!

Reply from OTTASILVER
Great product, worth the wait. Excellent craftsmanship, sturdy without being heavy. Definitely a quality item.

Reply from OTTASILVER
I am SO Happy, as a customer. I ordered this ring as it showed 5-7 business day shipping. Later, I was told this doesn’t include the processing and packaging time, which was frustrating at first because the shipping at checkout usually reflects the entire duration for the delivery process. However, I reached out, and their team did everything in their power to make it happen and deliver to me in a timely manner. The ring was ABSOLUTELY perfection. Pictures don’t do justice. Way prettier in person. I am very happy with this brand and will continue being a customer for any future occasions. I just emailed them for an exchange due to sizing issue but am sure that will work out with their support to customers. 100% legit brand and we should continue supporting small businesses who care about making everything so special for us and our loved ones, Thank you Ottasilver team!

Reply from OTTASILVER
Well, it's the week before Valentines day and I ordered two weeks ago and still not shipped. If your business is going to do push advertising leading up to a holiday you should have the inventory and staff to handle orders commensurate with the ad spend.

Reply from OTTASILVER
Just opened well packed box. Immediately fell in love with bracelet. This is truly heirloom quality. Thank you.

Reply from OTTASILVER
Placed an order, card was charged, but they say there is no order on file

Reply from OTTASILVER
Muwemba was wonderful to help with my servicing for the correct size.
The braclets are beautiful and well made.
Purchased the blue tiger eye and multicolor tiger eye bracelet and love them 🙂

Reply from OTTASILVER
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