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OverBoard Reviews 

231
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are very well made, highly durable, and completely reliable for outdoor activities. Consumers also appreciate the prompt delivery times and the exceptionally helpful customer service team when assistance is needed. The minority of people were dissatisfied with water leaking into their gear and unexpected performance issues. Some reviewers noted that certain items arrived with minor damage or developed tears and holes after very little use. A few individuals experienced difficulties getting refunds or resolving their product problems satisfactorily.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the excellent quality, durability, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items are well-made, durable, and... See more

Delivery service

Consumers find delivery service to be marked by widespread satisfaction and praise for speed. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick email responses, helpful... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt support and speedy assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been purchasing various overboard products for nearly twenty years now and found their bags and service second to none. My hobby is sea fishing, so my bags take a hammering wading in deep... See more

Company replied

Rated 5 out of 5 stars

Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... See more

Company replied

Rated 5 out of 5 stars

The two phone pouches arrived quickly, as expected and were perfect for the two different mobiles. I tested one immediately and it passed with flying colours, not a hint of moisture inside. Tested i... See more

Company replied

Rated 5 out of 5 stars

I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... See more

Company replied



Company details

  1. #31 of 61 best companies in Bags and luggage shop
  2. #11 of 21 best companies in Adventure Sports
  3. #59 of 81 best companies in Camping Shop
  4. #55 of 87 best companies in Outdoor sports shop

About OverBoard

Written by the company


Serious waterproof protection. Proven performance.

OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(231)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication and super fast delivery. The products are amazing.

15 July 2026
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Reply from OverBoard

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with our service, from the communication and speedy delivery to the quality of our products. Your kind words mean a great deal to the whole team, and we're thrilled everything met your expectations. We really appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

They gave me a replacement bag straight…

They gave me a replacement bag straight away, brilliant customer service.

21 July 2026
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Reply from OverBoard

Thank you for your lovely review! We're delighted we could get your replacement bag to you straight away. Providing great customer service is always our priority, and we're so pleased you were happy with the experience. Thanks again for your support!

Rated 5 out of 5 stars

Great products and they were brilliant…

Great products and they were brilliant at sorting a small problem

15 July 2026
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Reply from OverBoard

Thank you so much for your kind review! We're delighted to hear that you're happy with our products and that our team was able to quickly resolve the issue you experienced. Providing great products alongside excellent customer service is something we really strive for, so your feedback means a great deal to us. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Always a very quick delivery and the…

Always a very quick delivery and the products are excellent. The price of security of not damaging your belongings is priceless but hears the thing, its very good pricing too.

15 July 2026
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Reply from OverBoard

Thank you so much for your wonderful review! We're delighted to hear that you've consistently experienced quick delivery and that you're so pleased with the quality of our products. It's especially rewarding to know that you feel they provide peace of mind while also offering great value for money. We really appreciate your continued support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Quality product

6 July 2026
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Reply from OverBoard

Thank you for your 5-star review! We're so pleased to hear you're happy with the quality of our product. We really appreciate you taking the time to share your feedback, and we hope it continues to serve you well for many adventures to come!

Rated 5 out of 5 stars

Great service as always from OverBoard

Great service as always from OverBoard. Quick delivery and a very good product.

10 July 2026
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Reply from OverBoard

Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear you've had another great experience with OverBoard. It's fantastic to know that both our quick delivery and the quality of our products continue to meet your expectations. We really appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars

Good Bag

The bags are very good, delivery was quick.

10 July 2026
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Reply from OverBoard

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with the quality of our bags and that your delivery arrived quickly. We really appreciate your support and hope you enjoy your purchase for a long time to come.

Thanks again for choosing us!

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery. Free product for buying multiple items

2 July 2026
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Reply from OverBoard

Thank you for taking the time to leave us a review! We're delighted to hear you found the ordering process easy and that your delivery arrived quickly. It's also great to know you enjoyed our multi-buy free product offer. We really appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great, practical products.

Easy ordering and great products.

29 June 2026
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Reply from OverBoard

Thank you for your great review! We're so pleased to hear you found ordering easy and that you're happy with your products. We really appreciate your support and look forward to seeing you again.

Rated 5 out of 5 stars

Love my wee backpack!

I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before but so useful. We went on holiday on up at Ardnamurchan and it poured with rain the entire week. Not unusual in Scotland, hence wanting a waterproof backpack. It kept everything dry and the bucket style made it easy to access stuff inside. Comfortable to wear and just the right size for a short person. Was also pleased with quick delivery. Would recommend you to everyone. Thanks...

6 May 2026
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Reply from OverBoard

Thank you so much for your wonderful review! We're delighted to hear that your backpack exceeded your expectations and proved to be the perfect companion for your holiday. It sounds like it certainly had the chance to prove its waterproof credentials in the Scottish weather! We're so pleased you found the bucket-style design practical, comfortable to wear, and just the right size for you. It's also great to hear your order arrived quickly. Thank you for your recommendation and for taking the time to share your experience – we hope your backpack joins you on many more adventures in the future!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great quality waterproof phone bag. Long warranty. Excellent product and service.

2 July 2026
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Reply from OverBoard

Thank you for taking the time to leave such a wonderful review! We're delighted to hear you were pleased with the speedy delivery, the quality of your waterproof phone bag, and the warranty we offer. It's fantastic to know you had an excellent experience with both our product and service. We really appreciate your support and hope you enjoy using your phone bag for many adventures to come!

Rated 5 out of 5 stars
OverBoard logo

Reply from OverBoard

Thank you for your fantastic review! We're so pleased to hear we delivered exactly what you expected. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent product


Prompt delivery, excellent product.

1 July 2026
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Reply from OverBoard

Thank you so much for your wonderful review! We're delighted to hear that you were happy with both the prompt delivery and the quality of the product. We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Superb company

22 June 2026
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Reply from OverBoard

Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us. Your support and feedback mean a great deal to our team, and we truly appreciate you taking the time to leave a review. We look forward to helping you again in the future!

Rated 5 out of 5 stars
OverBoard logo

Reply from OverBoard

Thank you for your fantastic review! We're so pleased to hear you had a great experience. We really appreciate you taking the time to share your feedback, and we look forward to welcoming you again in the future.

Rated 5 out of 5 stars
OverBoard logo

Reply from OverBoard

Thank you for your kind review! We're so pleased to hear you're happy with the quality of your bag. Your feedback means a lot to us, and we hope you enjoy using it. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars
OverBoard logo

Reply from OverBoard

Thank you for taking the time to leave us a review. We're pleased to hear everything arrived promptly, and delighted we could get the goods you wanted to you quickly, and we really appreciate your support. We look forward to serving you again in the future.

Rated 1 out of 5 stars

A waterproof bag that lets in water

A waterproof bag that lets in water! Was sealed as described but phone still got wet, will be returning for a refund.

16 June 2026
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Reply from OverBoard

We're sorry to hear about your experience and that your phone got wet while using the case.

We take reports like this very seriously; however, we can't see that you've contacted our customer support team regarding this issue. We'd really appreciate the opportunity to investigate what happened and help resolve this for you.

Please contact us at support@overboard.com with your order details so we can look into the matter further and assist with the return process.

We look forward to hearing from you.

Rated 5 out of 5 stars

Good product with good delivery as…

Good product with good delivery as stated.

15 June 2026
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Reply from OverBoard

Thank you for your review! We're delighted to hear that you were happy with both the product and the delivery. We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

No more worrying about theft, when sea swimming.

The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village.
I'll also use it to wear under loose shirts on dry land at music festivals.
Good practical design and excellent customer service.

11 June 2026
OverBoard logo

Reply from OverBoard

Thank you for your wonderful review!

We're so pleased to hear that the waterproof bum bag gave you peace of mind during your coastal holiday and that you'll be able to make use of it at music festivals too. It's always great to hear how customers incorporate our products into different aspects of their lives.

We're also delighted that you found the design practical and had a positive experience with our customer service team. Thank you for your support, and we hope the bum bag accompanies you on many more adventures.

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