Used them on new domain parcel-collect.com, everything fine, but shipping price were little bit higher than in shipping calculator.
Parcl
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See what reviewers are saying
Good: -- If you transact with a good forwarder. Bad: -- Almost everything. -- Parcel almost does nothing if there are problems between you and the forwarder. -- Support is literally non-exist... See more
Company replied
I ordered a comic book via RS Logistics about a month ago. I recognized that due to COVID it may take that long to ship the package. Nevertheless, Riccardo constantly updated me regarding the current... See more
Company replied
This was my first time using Parcl and I wish I had known about it earlier. Super easy to use. Found a forwarder within minutes, quote was given within the hour, and order received within 12 days, muc... See more
Company replied
Company details
Information provided by various external sources
From time to time online shoppers experience a problem when they find something that they like at an overseas online store, but can’t get the item because the store doesn’t ship to their country. At such moments one would regret not having a friend or a relative living in the store’s country, who could help with shipping. This is where the new peer-to-peer service called Parcl comes in. It offers a solution for shoppers in need of help with international shopping and shipping by connecting shoppers and forwarders all over the world. Parcl is a human-powered service. It has two groups of users - shoppers and forwarders. If you need help with delivery or even with purchase, you become a shopper and create a delivery request. If you feel that you can help other people with international shopping and shipping, you register a forwarder account and start browsing shopper requests. Anyone can become a shopper or a forwarder, or even both. The overall idea of the service is to erase shipping barriers between countries and make the process of international shopping as convenient and safe as possible. The opportunity to connect with people from other countries or even make friends with them is just an added bonus.
Contact info
495 Pacific Highway, 1585, Crows Nest, Australia
- partners@parcl.com
- parcl.com
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Great service!
Great service! Item arrived within 3 days from overseas! No sales tax and no customs fees, i'm super excited!
9 April 2021
Unprompted review
Reply from Parcl
Hi, theagrafiotis, thank you for using Parcl!
Reply from Parcl
Hello, Sed, thank you for leaving a review.
This service worked perfectly and I am…
This service worked perfectly and I am really happy with the outcome. Would use again!
8 April 2021
Unprompted review
Reply from Parcl
Hi, Jessia, thank you for using Parcl and sharing!
Avoid scam
Totally scam
When you reach the support they will till its not there responsibility and they will threat you with removing your account for defaming the platform I wish I could upload an image to show you
I will advise you to use shippn.com they are more professional and cheapr prices and have some control on there forwders
7 April 2021
Unprompted review
Reply from Parcl
Hi, Mohammed, you started a dispute on your transaction to the forwarder, which is still being processed by PayPal. It was explained that if you want to speed up the refund, you must get in touch with PayPal support through your account. Your statements are very inappropriate.
Great job on a difficult order
Really outstanding job. The order with HMT Watches had to be revised due to incorrect stock listings on the HMT website; HMT has since temporarily shut down the website. I appreciate the patience working with me to get my order filled under these circumstances, and the speed in getting my order to me after it was finally filled.
7 April 2021
Unprompted review
Reply from Parcl
Hi, David, we are glad your forwarder was able to resolve the initial difficulties and deliver the package. Thank you for using Parcl.
Absolutely flawless, perfect, delivered on every promise and featre
I cant thank you enough for getting my mytilla weeder, I have been looking at these for years. no one in the US has one. I am sure its just one of many small packages you handle, but you treated me like I was your top priority. responsive and efficient. I wish you and you service the best, and I will be looking for something else to buy over there, just because now i know I have a trusted freight forwarder who can assist me
5 April 2021
Unprompted review
Reply from Parcl
Hi, Paul, we are happy that your forwarder handled your order with such care and was able to deliver! Thank you for using Parcl.
Excellent experience and service!
Needed eBay item shipped from New Zealand to USA, seller didn't ship to USA, Parcl made it no problem!
5 April 2021
Unprompted review
Reply from Parcl
Hello, Jacob, thank you for using Parcl, we are happy to be the solution.
Very easy and smooth transaction
Very easy and smooth transaction. Will use again if needed.
4 April 2021
Unprompted review
Reply from Parcl
Hello, Matt, we are glad it was a smooth experience. Thank you for sharing.
The transaction was quick and smooth
The transaction was quick and smooth. My item arrived in perfect condition. Very happy with the service.
4 April 2021
Unprompted review
Reply from Parcl
Hi, Paula, thank you very much.
Purchasing an item from New Zealand and…
Purchasing an item from New Zealand and having it shipped to Australia and then to the USA, I have to admit I was a little skeptical. My MacPac Nitro Jacket arrived 2 weeks ahead of time, exactly what I ordered with great communication from JOHN RON PETER - CE GROUP. Top notch and I look forward to the next time I do business with Ron and PARCL. Thank you so much!
4 April 2021
Unprompted review
Reply from Parcl
Hi, Paul, thank you for sharing your experience and rating it so highly. Thank you for using Parcl!
Great experience
Great experience, as always for forwarder RS Logitech. Product nicely packed, customs documents well done, delivered really fast.
23 March 2021
Unprompted review
Reply from Parcl
Hi, Katarina. Thank you for the positive feedback.
Reply from Parcl
Hello, Spoon. Thank you for leaving a review here.
Great service and communication
Great service and communication, the forwarded also negotiated with the store to exchange an unavailable item (I got a more expensive item for the same price), all felt secure and the parcel arrived alright.
19 March 2021
Unprompted review
Reply from Parcl
Hello, Palo, thank you for the review.
Great place to find different options…
Great place to find different options for your purchases in other countries! you always find one suitable for you.
18 March 2021
Unprompted review
Reply from Parcl
Hi, Luis, thank you for the review. Please send us a message partners@parcl.com so we can award your shopper account with a Trustpilot badge.
Two for two. Great service.
I just received my second order through Parcl. JOHN RON PETER - CE GROUP did an amazing job with my parcel. Packaging was excellent and everything came in perfect condition. Excellent communication with fast responses to messages. Highly recommended. Without Parcl it would be almost impossible to get the items I ordered. Thank you to all involved.
17 March 2021
Unprompted review
Reply from Parcl
Hi, Kevin. Thank you for using Parcl and leaving a review here!
This shipper was the worst, terrible experience.
This shipper was the worst. Terrible experience overall. I ordered kitchenware and the shipper sent it in a bag! No a bubble wrap back, not stuffed, but literally put my cermanic bottle in a simple bag and then sends it to the otherside of the world. What did they think was going to happen. What kind of stupid person called a shipper does that? Then when I try to contact the shipper they go silent. No help from anyone, nothing and no recovery of any costs. Just silence. Basically feel like I had $150 stolen from me. I couldn't even get the fees back from the shipper, terrible that the money isn't held in escrow or some way to hold-back. Such a frustating experience, never again.
https:// photos.app.goo.gl /X7XBLcwjhdRdu3yUA
15 March 2021
Unprompted review
Reply from Parcl
Hi, Tony. We are sorry that your forwarder did not package your item adequately and became completely unresponsive to all communication. His account has been suspended and will be removed from Parcl.
We have refunded our fee and the cost of the goods to your PayPal account. We hope you have a much better experience in the future.
Great service
Prompt attention. I always choose Parcl. I’m very happy with their services! Always coming back:-)
11 March 2021
Unprompted review
Reply from Parcl
Good day, Felisa. Thank you for leaving a review here, we hope your experience on Parcl continues to be mostly positive :)
I was doubting the site at first, but...
I was doubting the site at first, but since I had no other option to get my order shipped from Thailand, I decided to give it a shot.
I've used Simpleparcel as a Forwarder and they were very helpful and kind.
My order arrived after roughly 40 days after first placing my request - so you have to wait a bit, but it's worth it.
I am honestly surprised that everything worked out this smoothly and I can absolutely recommend using Parcl's services to get your hands on items that are not available in your country.
Just for the record : I was not paid by anyone - this is a 100 percent honest review
I hope this helps! :)
11 March 2021
Unprompted review
Reply from Parcl
Hello, Mme Mara-Louisa. Thank you very much for a detailed review. We are glad you find Parcl useful.
Fantastic service
Daniel Solis from Parcl gave a truly excellent, swift and professional service. I really, really appreciate it! Would definitely recommend Daniel 100%. Fantastic communication through out!
2 March 2021
Unprompted review
Reply from Parcl
Hello, Phoebe. Thank you for rating Daniel so highly and leaving a review here.
Friendly guy I met there
Friendly guy I met there. Got me what I needed. Not a fan of the commission pay though but overall a great experience.
2 March 2021
Unprompted review
Reply from Parcl
Hi, Nick, thank you for the honest feedback!
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