Parcl 

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See what reviewers are saying

Rated 4 out of 5 stars

Used them on new domain parcel-collect.com, everything fine, but shipping price were little bit higher than in shipping calculator.

Rated 1 out of 5 stars

Good: -- If you transact with a good forwarder. Bad: -- Almost everything. -- Parcel almost does nothing if there are problems between you and the forwarder. -- Support is literally non-exist... See more

Company replied

Rated 5 out of 5 stars

I ordered a comic book via RS Logistics about a month ago. I recognized that due to COVID it may take that long to ship the package. Nevertheless, Riccardo constantly updated me regarding the current... See more

Company replied

Rated 5 out of 5 stars

This was my first time using Parcl and I wish I had known about it earlier. Super easy to use. Found a forwarder within minutes, quote was given within the hour, and order received within 12 days, muc... See more

Company replied

Company details

  1. Shopping Centre
  2. Online marketplace

Information provided by various external sources

From time to time online shoppers experience a problem when they find something that they like at an overseas online store, but can’t get the item because the store doesn’t ship to their country. At such moments one would regret not having a friend or a relative living in the store’s country, who could help with shipping. This is where the new peer-to-peer service called Parcl comes in. It offers a solution for shoppers in need of help with international shopping and shipping by connecting shoppers and forwarders all over the world. Parcl is a human-powered service. It has two groups of users - shoppers and forwarders. If you need help with delivery or even with purchase, you become a shopper and create a delivery request. If you feel that you can help other people with international shopping and shipping, you register a forwarder account and start browsing shopper requests. Anyone can become a shopper or a forwarder, or even both. The overall idea of the service is to erase shipping barriers between countries and make the process of international shopping as convenient and safe as possible. The opportunity to connect with people from other countries or even make friends with them is just an added bonus.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend it. Keep up the great work!

13 January 2021
Unprompted review
Parcl logo

Reply from Parcl

Hello, Jessica. Much appreciated, enjoy shopping!

Rated 5 out of 5 stars

Parcl forwarder Bilquees

I just want to recommend Parcl forwarder Bilquees to everyone. He was extremely professional and patient in communicating with me and helped me decide what to do with my order.

12 January 2021
Unprompted review
Parcl logo

Reply from Parcl

Hi, thank you for leaving a review, Milos

Rated 1 out of 5 stars

bitter

they dont like competitors registering on their website gaining more clientele than them.

31 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi there, Tracy. Unfortunately, you breached our terms of service several times. You ignored our requests to redeem the issue. To protect our shoppers, we decided to remove your account.

Rated 5 out of 5 stars

Very happy with successful delivery

Im in the US and I used this forwarder to obtain a product from IKEA that was only available in Australia. Due to Covid, IKEA was not offering online orders, so these guys contacted their local store to check stock and have my item set aside for in-person pick up. I felt like it took a little longer than I'd expected for them to get in contact with the store and then the store had my item set aside for days before it was collected which surprised me. I think I might just be used to a level of urgency in the USA that isn't global and that's fine! They were all very friendly and understanding and communicative the whole time. Sent me pics during the process, kept me updated, and I received my item a couple days ago! Would definitely recommend!

20 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Amy, thank you for the kind review

Rated 5 out of 5 stars

Perfect Forwarder !!

This is Perfect For you who want to shopping on another country
at this site you can find and choose your forwarder by yourself !!
and can make a custom request to them.

17 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Insan, thank you for leaving a review

Rated 5 out of 5 stars

Parcl is legit, and awesome!

Parcl offers an excellent service that allows me to obtain items that aren't available in my country. I have used it multiple times and the forwarders are very professional and communicate well.

16 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Gabriel, thank you very much

Rated 5 out of 5 stars

I highly recommend Bilquees

I highly recommend Bilquees! He’s been so nice and patient with me, and he is very professional! He was so helpful in getting my orders from different stores without additional charges! And i’ll be really happy to work with him again! Wonderful packaging and fantastic service! I never thought Parcl.com is this resourceful! I will always use parcl to ship my packages to my country.

15 December 2020
Unprompted review
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Reply from Parcl

Hi, Nitzan. Thank you for leaving a review here, happy shopping!

Rated 5 out of 5 stars

quick and fast forwarder services

very helpful for getting goods that can't be bought in your country or are sold into a country only.
I had an evangelion coin set that could be bought only in Japan.
It's not cheap, but it's worth.

7 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Mauro
Thank you for sharing, glad you were able to expand your collection!

Rated 1 out of 5 stars

Usually Parcl are very reliable… BUT

Usually Parcl are very reliable platform for forward-shipping services. but recently I get a damage item, totally broken, and I just don't get a refund! although I paid for insurance against damage or loss, and Parcl team didn't step forward to help me as I expect them to do so! so now I need to talk to PayPal to get the refund from them!

6 December 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Liran, its a shame the item arrived damaged, thanks for sending photos. Parcl fee was already refunded to you, we will now ask the forwarder to assist you to receive compensation from the carrier for handling the item poorly.

Rated 5 out of 5 stars

Dear parcl team support,

Dear parcl team support,

I have paid the amount of this order Order #166669 and it was deduct from my bank card and you system is showing that I didn't paid the amount please just fix this don't ignoring my message and this the prove

Paid with
VISA Card x-8608
You'll see "PAYPAL *UK" on your card statement.
‪944,80 SAR‬
Exchange rate
‪944,80 SAR‬ = ‪241,83 USD‬
1 SAR = 0,256 USD
Ship to
RAED ALGHAMDI
"Address"
3410 Jabal Sinjar- Al Dar Al Baida
Unit No 2 Parcl#166669
Riyadh
Riyadh
14518
Saudi Arabia
Transaction ID
90T97356A5405144H
Seller info
UKFamilyThings
Purchase details
ROG-G-shock watch

Paid with
VISA Card x-8608
You'll see "PAYPAL *PARCLCOM" on your card statement.
‪15,00 USD‬
Ship to
RAED AL-GHAMDI
"Address"
4283 Express Lane Suite 4900-189
Sarasota
34249
Saudi Arabia
Transaction ID
34G32533063317119
Seller info
Auslogics Labs Pty Ltd
Purchase details
Parcl fee

And in the order event it's says Order #166669
ORDER PAID

Thanks and best regards.

27 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Raed, your order is proceeding correctly and is paid for, we suggest you don't post personal information in a public space like this.

Rated 5 out of 5 stars

Wonderful experience!

My package was delivered to me seamlessly! I would recommend this site to anyone!

26 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, George, thank you for the positive feedback. Happy shopping!

Rated 5 out of 5 stars

10/10 would recommend, so many options!

I could not have been more happy about my experience with PARCL. It is very easy to use, the steps you need to take are described clearly, the forwarders are kind and communicate well and you have so many options to choose for the forwarder and shipping. I like that PARCL has forwarders all over the world, where as the forwarding service I used to use, only ships from the USA. 10/10 would recommend!

23 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Tessa, thank you for sharing an accurate experience of our service :)

Rated 5 out of 5 stars

Parcl allowed me to order a product…

Parcl allowed me to order a product that was only available from one place in the world. The seller got the product to me quickly, and with great communication.

20 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Berian. Thank you for sharing, its great to know you were able to acquire a unique item through Parcl!

Rated 5 out of 5 stars

I really appreciate the urgency Judd…

I really appreciate the urgency Judd has with my parcels. He is professional and courteous and delivers in record time. A true friend in a foreign land.

17 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Winston, thank you for rating our forwarder so highly. Happy shopping!

Rated 5 out of 5 stars

High quality reshipping site.

With all these re-shipper marketplaces, your results may vary. But I've had 2 things shipped from Europe to Australia and both times I picked a reshipper with a high rating and it went very smoothly.

12 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Alec, thank you for sharing. Yes, users play a major role, it is important to research and negotiate details before accepting offers.

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick to get orders out and professional in handling queries.

10 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Guled, thank you for the positive feedback.

Rated 5 out of 5 stars

Truly amazing service from parcl.com

Very straightforward and all steps were clearly explained. Despite the covid-19 restrictions and inconvenience, the forwarder who shipped my item (Lester) was always available. I would like to express my gratitude to him for his valuable help, time and support. He has been really very helpful. I received the parcel which was nicely wrapped and cushioned. Thanks a lot and I happily recommend parcl.com for their professionalism and availability.

9 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Ced Saintas
Thank you for the kind review, happy shopping!

Rated 5 out of 5 stars

Order was great.

I ordered some Puma shoes that were not in the US and I went through Parcl. The order was great and I received my shoes quickly and a great price. I’m grateful. Thanks.

5 November 2020
Unprompted review
Parcl logo

Reply from Parcl

Hi, Corey, thank you for the review.

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