Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more
Company replied
I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more
Company replied
A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more
Company replied
Company details
- #79 of 230 best companies in Insurance agency
- #103 of 176 best companies in Insurance broker
- #32 of 137 best companies in Insurance company
Written by the company
Family Owned Insurance Brokerage
Contact info
United Kingdom
- parkinsurance.co.uk
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Excellent service
Excellent service. Everybody I spoke with or emailed was extremely helpful, friendly and super efficient in their work.
10 April 2026
Unprompted review
Reply from Park Insurance
Thank you for your lovely review. We’re committed to delivering a personal and professional service, so this is great to hear.
Reply from Park Insurance
Thank you for the 5 stars. We’re thrilled you were happy with our service and look forward to helping again in the future.
Quality Service
I have used Park Insurance services for 5 years and I have always found them fair, easy to deal with and quick to respond to enquires. Their team are highly experienced and professional. I would highly recommend them for all your insurance needs.
8 April 2026
Unprompted review
Reply from Park Insurance
It’s wonderful to hear such positive feedback. Thank you for taking the time to leave us a review.
I have used this company for many years…
I have used this company for many years for my public liability insurance. Im always reminded before it's due and if I ring them about a quiere its sorted quickly. I now have my house insurance with them. The members of staff I've talked to over the years are always very nice and helpful, plus they do get back to you when things are sorted.
1 April 2026
Unprompted review
Reply from Park Insurance
Thank you for your lovely review. We’re committed to delivering a personal and professional service, so this is great to hear.
Excellent service…
Responsive to requests and competitive with their quote.
31 March 2026
Unprompted review
Reply from Park Insurance
We’re delighted to hear you had such a positive experience. Thank you for your trust and support.
Luckily I’ve never had to actually use any of the products I’ve bought from Park Insurance. But the service and cost has always been good and clear
Luckily never had to actually use any insurance products that I’ve bought
1 April 2026
Unprompted review
Reply from Park Insurance
Thank you for taking the time to leave us a review. Your comments mean a great deal to the whole team.
Easy to reinsure for this next year due…
Easy to reinsure for this next year due to immaculate customer service
16 March 2026
Unprompted review
Reply from Park Insurance
We’re grateful for your lovely feedback. It’s fantastic to hear that you were happy with the service you received.
Great honest customer service
9 March 2026
Unprompted review
Reply from Park Insurance
Thank you so much for your kind review. We really appreciate your support and are delighted you had a positive experience with our team.
Great customer service
Great customer service. I used Park Insurance for Home and Travel and the team are very friendly and helpful.
24 February 2026
Unprompted review
Reply from Park Insurance
Great to hear we are exceeding expectations,
Great communication when needed
I have used the services of Park Insurance for the past 4 or 5 years. Good cover, great communication. I have never had to make a claim, but have confidence in them from all my dealings with them so far.
2 February 2026
Unprompted review
Reply from Park Insurance
Rosemary thank you for your review glad to see you been a customer for several years.
Fast efficient and a good quality…
Fast efficient and a good quality service
20 February 2026
Unprompted review
Reply from Park Insurance
Thanks Lee
Good company
Helpful staff and good policies available with a good price
20 February 2026
Unprompted review
Reply from Park Insurance
Thanks for kind words Kate,
Alan was amazing
Alan was amazing. The conversation was longer than some brokers but it did also save me £1500, so well worth the time and the service level was amazing! Not to mention the quality of insurance cover
4 February 2026
Unprompted review
Reply from Park Insurance
That's really great to hear. Alan is fairly new to us and already proving to be excellent with our customers, which is the service we want to be known for.
Park were so quick to send documents…
Park were so quick to send documents through and set up my insurance. My one day cover was speedily in place ready for a very significant opportunity for me. I am very pleased with their advice and support and will recommend their services to any colleagues facing similar situations.
9 February 2026
Unprompted review
Reply from Park Insurance
Thanks Nigel, it makes me happy knowing we are doing things right.
Easy to renew m/c insurance
Easy to renew m/c insurance. Even easier now I can pay by DDM. Been with Park Insurance since 2004
2 February 2026
Unprompted review
Reply from Park Insurance
Jonathan amazing to hear you have been with us for 22 years i hope we keep you for another 20 as my nephew has now joined us to carry on the business.
Great Service as always…
Park Insurance always give a great service, working hard to meet my needs even when a little out of the ordinary. I am also very impressed by the people who work there. They are proactive and explain everything so clearly. Very impressed.
9 February 2026
Unprompted review
Reply from Park Insurance
Paul great to hear we are doing things right we strive to provide excellent service,
I have been using Park Insurance for…
I have been using Park Insurance for many years for my Building, and car insurance, they have always provided me with the information and suggestions for improving cover and reducing my premium.
I would recommend them to friends and family as a reliable and trustworthy company.
13 January 2026
Unprompted review
Reply from Park Insurance
Martin great to hear your kind comments, if customers are recommending us, we must be doing things right.
Thank you Park Insurance for handling a…
Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but everything was extremely thorough and the case was finally closed with a positive outcome for us as a business as we know we look after our skaters.
28 January 2026
Unprompted review
Reply from Park Insurance
Great to hear you also get great service when dealing with a claim after all you never see how good a broker or product is until it's time to claim.
Been using park insurance few years now…
Been using park insurance few years now for my taxi insurance sarah and the team are fantastic so nice to have personal touch of a one to one phone conversation if needed instead of all communication by email
22 December 2025
Unprompted review
Reply from Park Insurance
Thank you for your kind comments we want customer interaction after all how boring if everything is done via email.
Have used them for a few years
Have used them for a few years. Always had a great service and any questions answered quickly. Excellent company.
2 January 2026
Unprompted review
Reply from Park Insurance
Steve, thank oyu for your kind words always here to help.
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