Park Insurance Reviews 

93
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and knowledgeable advice. Many highlight the exceptional customer service, noting the personalized approach and clear communication that makes interactions pleasant. Reviewers frequently commend the company for its efficiency in setting up policies and providing timely support. Many appreciate the competitive pricing and the ability to find suitable policies that offer excellent value. Customers also value the company's commitment to understanding their specific needs and simplifying complex processes.

What people talk about most

Service

Customers consistently report outstanding and positive experiences with the service, often highlighting the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Price

Customers consistently note positive experiences with price, often highlighting great insurance at... See more

Value for money

Clients share positive opinions on value for money, consistently reporting that the company offers great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more

Company replied

Rated 5 out of 5 stars

Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more

Company replied

Rated 5 out of 5 stars

I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more

Company replied

Rated 5 out of 5 stars

A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more

Company replied


Company details

  1. #80 of 230 best companies in Insurance agency
  2. #104 of 178 best companies in Insurance broker
  3. #33 of 137 best companies in Insurance company

Written by the company

Family Owned Insurance Brokerage


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(93)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Park Insurance…

Seventeen years ago Park Insurance obtained public liability insurance for our small group of dancers when other agencies had been unhelpful. Park Insurance has continued each year to find us suitable insurance and the staff are always efficient, friendly and understanding.

9 August 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

It’s wonderful to know you’re happy with our service. Thanks for trusting us

Rated 5 out of 5 stars

Great service and competitive price

Alan listened to my requirements and delivered a top class service providing the right cover, beating other quotes to provide me with the driving instructor insurance I needed at a very competitive price.

4 August 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

It’s always great to hear from happy customers – thank you for sharing your experience.

Rated 4 out of 5 stars

We were very impressed with the…

Wee were very impressed with the service we received particularly since we had forgotten all about our renewal! Park Insurance's service was excellent nd we can highly recommend them!

1 August 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for the kind words! We're always pushing ourselves to do better, and reviews like yours help us stay focused and inspired.

Rated 5 out of 5 stars

Great service

Great service, great knowledge and perfect solution to a difficult requirement

7 August 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

It means the world to us to hear such positive feedback. We're always striving to improve, and it’s great to know we’re on the right track. Thank you again!

Rated 5 out of 5 stars

Excellent Service.

Park Insurance have efficiently and courteously found insurance cover for my farmland. The quote was very competitive and the service provided excellent. I would thoroughly recommend them. D Green.

7 August 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you so much for taking the time to leave us a review! We’re so glad to hear you had a positive experience. Your feedback really motivates our team to keep delivering great service.

Rated 5 out of 5 stars

Using Park Insurance for our public…

Using Park Insurance for our public liability insurance makes life very easy Professional attentive staff expert advice given
Notification well before renewal asking of any changes Then 4 weeks before renewal email laying out the Policy and Cost Excellent Service and very competitive

26 July 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Wow—thank you! Your review made our day. We're so happy to know you’re satisfied with our service, and we hope to keep exceeding your expectations.

Rated 5 out of 5 stars

Great company, Great staff

Scott and Alex are great, approachable and friendly! They go above and beyond to sort your needs! I now have all my insurances through the same company and they give great advice too! Hope to return the favour with my business asap!

30 May 2025
Park Insurance logo

Reply from Park Insurance

We truly appreciate your kind words and support! It’s always a pleasure to hear from happy customers like you. Thanks for trusting us—we’re here for you anytime.

Rated 5 out of 5 stars

Always insured with park Insurance as a…

Always insured with park Insurance as a self employed hairdresser,always ready to answer any queries ,I’ve always been happy with their service it’s been of the highest quality xx

20 June 2025
Unprompted review
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Reply from Park Insurance

Your support makes all the difference – thank you for your review and for choosing us."

Rated 5 out of 5 stars

We are a small voluntary group that run…

We are a small voluntary group that run a couple of sites that are based on the welfare of children. We find Park insurance a very professional company that looks after our insurance needs without it being a problem to us. Thank you for your help over the years you run a five star set up.

7 June 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Your support makes all the difference – thank you for your review and for choosing us."

Rated 5 out of 5 stars

PARK INSURANCE for me.

Why shop around when Park insurance can do it for you? That's what my wife always said. They're efficient, thorough, and professional. Over 20 years of good service.

5 June 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

"Thank you so much for your kind words – we’re really pleased to hear you had a great experience with us!"

Rated 5 out of 5 stars

Excellent service

5 June 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

ank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your support means the world to our team, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Staff and management very helpful

The owners and Scott my dedicated manager are readily available to discuss and advice on the most appropriate insurance that I need to run my business.

10 April 2025
Park Insurance logo

Reply from Park Insurance

Thanks for the kind words Mike.

Rated 5 out of 5 stars

We have been clients of Park Insurance…

We have been clients of Park Insurance for a few decades now, and the personal attention we get is how all other companies should operate.

Kudos to Mark!

1 April 2025
Park Insurance logo

Reply from Park Insurance

Thank you we do try our best for customers,

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