I had an issue with a Patta longsleeve quality. After explaining my situation, both Junessa and Milton took the time to review my case and discuss possible solutions. While we didn't immediately... See more
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Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... See more
Company replied
Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
4.2
Great
272 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Smooth transaction and super fast…
Smooth transaction and super fast shipping! Yamila also had great communication about my order throughout the process.
20 October 2023
Unprompted review
Reply from Patta
Thanks James! All the best! 🫶🏽
Great customer service
Great customer service! Solved my problem really quick!
20 October 2023
Unprompted review
Reply from Patta
Thanks for taking the time to respond. 🫶🏽
Great customer service
Great customer service. Yamila reached to explain an issue with my order and kindly helped me resolve that. She was very informative and helpful!
18 October 2023
Unprompted review
Reply from Patta
Great to hear Jake! Thanks for taking the time to share. Love! 🫶🏽
Avoid!!
Horrible website that bounces you from the UK version to the Holland version on big releases. Charge you stupid money for delivery fees and when you order from Holland version of their website their system doesn’t pick it up and put it across to a UK order so you’re hit with ridiculous import fees along with ridiculous delivery charges. I emailed them directly about this and got a cheeky rude reply from whoever was emailing back speaking to me like I was dumb because their website was working the way it should. I should’ve left ordering from patta when they try to get you to 50 odd captcha’s just to place an order on an exclusive release!! First and last time I ever order from patta. Avoid.
13 October 2023
Unprompted review
Reply from Patta
Hi Williamson, we're sorry this has been a frustrating experience for you. Could you email us on info@patta.nl? We'll look for a solution with you.
Pattas customer service has improved…
Pattas customer service has improved massively, I have been a customer for years - Farzand did a brillant job of dealing with my query- thank you
16 October 2023
Unprompted review
Reply from Patta
Thanks Ferdous! Much appreciated 🫶🏽
Great customer service
Rapid customer service reply which was helpful and pleasant
16 October 2023
Unprompted review
Reply from Patta
Great to hear! All love! 🫶🏽
Customer Service Outstanding!
My first experience purchasing from Patta, and wow their online support is clearly above the rest. I have never had a refund issue resolved as quickly as this. A response to my email was sent in not even 10 minutes!! I will definitely be be purchasing more from here.
16 October 2023
Unprompted review
Reply from Patta
Thanks Denis! Appreciate it! Love, team PATTA
10/10 service
Yamilia and all the other staff were quick to reply and were super helpful and understanding.
14 October 2023
Unprompted review
Reply from Patta
Dank Christiaan! Love!
Patta Gold 🫶🏻
Recently been added to the patta gold access list!
Cannot be happier, already getting some fire kicks.
It feels so good to have one of your favorite brand that you consider so special making you feel special also.
Thanks to Yamila Starke for contacting me and for taking care so professionally and kindly of all my needs.
IS ALL LOVE
5 October 2023
Unprompted review
Reply from Patta
Thank you Vivienne! A well deserved spot on our early access gold tier loyalty list. All love and praise goes to you. Big up for the support. 🫀👑
Great service
Great items. Good quality! Very nice customer service. I had an issue with the shipping. That was handled very well. Thanks!
14 September 2023
Unprompted review
Reply from Patta
Thanks! Love!
Christal and Jair was very kind and…
Christal and Jair was very kind and helpful ! Thanks again guys.
15 August 2023
Unprompted review
Reply from Patta
Thank you Adeline! Love!
Amazing forgot to add my house number…
Amazing forgot to add my house number and christal was super helpful and kind to resent my package :)))
15 August 2023
Unprompted review
Reply from Patta
We're always here to help. All Love.
Had an problem with my delivery…
Had an problem with my delivery address.
Was solved quick and friendly by Patta.
5 June 2023
Unprompted review
Reply from Patta
Thanks for letting us know. Bless!
defective shoes
I was really happy with my shoes at first.
But after a month and a half the sole of the shoe started to crack.
The service however was fast and within two days of receiving the defective item I got my refund.
13 April 2023
Unprompted review
Reply from Patta
Hi Milan, we're sorry to hear your sole cracked. Was this matter solved yet with you? Please email info@patta.nl so we can offer you a solution. Thanks
Great experience
Great experience, staff are very accommodating and a great product 🙏👍🏻
1 February 2023
Unprompted review
Unbeaten quality
Great quality clothing and the back story is so special. Keep up the good work.
17 January 2023
Unprompted review
Good shopping experience,this is my…
Good shopping experience,this is my first time place order on patta app,thanks Christal for helping me.
16 January 2023
Unprompted review
Good advice
I was not sure what to get my boyfriend for Christmas not understand the size chart therefore, I contacted customer service. They have helped me with so much patience and given me good advice. In the end, the sizing was perfect and my boyfriend loved what I had got him. Thank you <3
18 December 2022
Unprompted review
Great help!
Customer service helped me friendly & correctly! UPS didn't deliver my package but I got it in the end with some help from the customer service.
1 January 2023
Unprompted review
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