I had an issue with a Patta longsleeve quality. After explaining my situation, both Junessa and Milton took the time to review my case and discuss possible solutions. While we didn't immediately... See more
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See what reviewers are saying
Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... See more
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Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
4.2
Great
272 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Worst experience in my life
I bought a jacket with UPS "express" shipment and I received the order confirmation immediately.
After a week I sent an email just for know where my order was. No reply. The day after they just sent an email to notify a refund since they did not have enough stock to fulfill my order. After a week!
The same jacket at the same size is actually IN STOCK on the website.
And surprise, I still not receive my refund (with Paypal).
They really don't know how to make business.
If you are not good to sell your own product just continue with collabs with other SERIOUS BRAND.
And please, reply to the email. Worst customer service in the world.
17 November 2021
Unprompted review
Terrible service
Very disappointed with service from you, and will never buy a product from you again. I ordered my order about 5 minutes after launch to not have any information for over a week. After chasing you up via several emails with no reply, I then had to call the store to then informed you didn’t have enough stock to complete order, to which you completed a refund very disappointing. Once the refund had came through I ended up losing money somehow. So not only did I not even receive my order it also ended up costing me money for literally nothing but stress chasing you up on my order. Terrible service.
11 November 2020
Unprompted review
No help
The product that i ordered got refunded without any message. I send an email to customer service and never got a reply. I thought that it would be refunded because the item was out of stock, but when i checked the website, the item was still available. I ordered the item again and after a few days it got refunded again. This time with some explanation. I sent another email with some questions and never got a reply. I think they could work a lot on their communication with costumer service en keeping the website up to date.
10 November 2020
Unprompted review
Would buy again!
Bought a hoodie. Quality is super nice! Prices are ok. Order came in really quick.
31 May 2020
Unprompted review
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