PDFCentre Reviews 208

They have scammed me for years! I did not know that in the small print I would be signed up to pay a £28.80 subscription each month!! Terrible!!

PDF Centre were very understanding when I made a mistake and quickly rectified the issue

UPDATE:

STILL FRAUD IF YOU ARE DOING A MONTHLY SUBSCRIPTION THEN YOU TAKE PAYMENT MONTHLY YOU DO NOT AFTER 5 MONTHS SUDDENLY SEND AN EMAIL CONFIRMING A SCRIPTION AFTER 5 MONTHS AND THEN TAKE PAYMENT.. MONTHLY YOU SCAMMER MEANS MONTHLY NOT 5 MONTHLY MY BANK ARE SORTING IT ANYWAY YOU ROB PEOPLE AND TRY TO GET AWAY WITH IT I WONY DROP YOU BLACKMAIL SCAMMING BUSINESS. They tried to blackmail me if I took the last review they would give me an additional 28.99 back. I've gone to my bank. There monthly subscription isn't monthly it was after 5 months apprantly that I had no idea They don't send an email for 5 months. There a scam and a robbing company. Never use them. They are now trying to get my review removed I won't have a company scam people

I needed to contact PDFCentre and they were quick, polite and helpful in their response.

Do not touch this company with a bargepole! £0.49p to convert a PDF file became £201.60 before I picked up on the scam. Attempts to contact via telephone, e-mail not working and attempt to reset password unuseable.

Avoid!!! These people have asked me to leave a review. I am happy to do so. I was surprised to get a refund as I was under the impression that they were running a ‘scam’. I can tell from the other reviews that they basically deceive to get a sign up monthly payment of £28.80. I was under the impression that I was paying £0.49 to convert one file to PDF. However, what they claim is that we have signed
up for 48 hrs and as we didn’t cancel it rolls over to monthly at £28.80. Their system only converted one page of a 3 page document anyway which was completely useless! It’s only when you see £28.80 taken from your bank account that you start to see what they are doing. On enquiry they send a ‘screen shot’ of a page which I don’t even remember seeing saying you have to cancel within 48 hrs or it rolls over to a monthly subscription of £28.80. I think most people aren’t aware that there is this ‘48 hr to monthly rollover in place’. I would suggest that most people aren’t aware that they need to cancel as they think they have paid for 1 doc and are then aghast to find out that these people claim they have signed up for a monthly rollover as they didn’t cancel within 48 hrs. It appears to me that the way the sign up process operates, it is deliberately designed to take a monthly sub of £28.80 and then hope a refund isn’t requested.

Best to avoid this ‘scam’!

I also thought that I was paying a one off charge to convert a document. I then had £28 taken out of my bank yesterday. Who would need to pay a subscription to convert documents except a business? Their website is set up so you just see instructions to upload a document, why would you scroll down when the upload button is right there in front of you?? You then get charged 58p and think that’s not bad as a one off charge. I explained to the pdf centre that I am currently off work with cancer and my statutory sick pay ended in June so my only income is benefits. I said that I would not have enough money to put on my heating or buy basic items now they have taken that money and would they please refund me? They said no each to each of the three emails that I sent them saying each time that I should appreciate that they have got costs. Who reads the receipt of a 50p transaction? I don’t know how they can refund others and not me in my circumstances, utterly cruel and heartless.

When I encountered a problem they were very quick to respond to my emails and resolve the problem.

Helpful tool, good customer service

I paid 0.49 for a one off transaction and then got billed £28.99 a month later. I emailed the company to complain and still have not been reimbursed

SHOCKING and CORRUPT

I've asked them about 7 times now to stop charging me and some complete fraud gets back asking me to clarify my details and saying they don't recognise them.
EVIL, do not use them, never!!!!!!!
That's nearly 100 pounds they've stolen from me.
NEVER EVER EVER EVER EVER sign up to the sick and twisted company. NEVER.

FRAUD. they have taken £28 out my account due to the small print that they put on their pdf documents stating that once u buy one u get a subscription for the month. Totally unfair and as soon as I noticed I reported it to them to be told there is nothing they can do. £28 taken out my account right before Christmas. STAY CLEAR, DO NOT USE

I wanted to convert a pdf to a word document. I paid .49p which I thought was a good deal. The word document did not convert properly so it was just .49p which was not an issue. But for them to then take £28.80 from my bank is not on. Be careful it’s a scam

The initial process of converting document to a pdf file was extremely easy and quick and the cost for doing so excellent.

I also had cause to communicate with the staff on a matter/mistake I made and was very grateful for their understanding and response. Programs courtesy and understanding. Thank you

I used pdfcenter.io online service 2 days ago when I needed to convert a .jpeg to a .pdf file in a hurry - all whilst I was literally ‘on the road’.
I was surprised to see it wasn’t free: however, I was in a hurry and happy to pay 0.49p. I put in my card details, a link to my pdf was made available via email, I saved it, and was happy.
However, today, my debit card issuer sent me a text notification to say pdfcenter.io had debited GBP 28.80 from my account! I checked my issuers rules regarding unauthorised debits and was instructed to contact the merchant for a refund in the first instance. I visited the pdfcenter.io website and ‘Contact us’ and submitted a request asking them to refund my money promptly as it was unauthorised. An automated email has been received to say they will contact me within 72 hours.

Having now checked this merchant out in Trustpilot I can see that lots of people like me have unknowingly been SUBSCRIBED to pdfcenter.io.
I can see that other people have received refunds and - I hope - I will too. But, I cannot Unsubscribe to a service that I have not subscribed to (and I don’t want to create an account). They had better not debit me again next month. If my card issuer did not send me alerts for every debit this charge of £28.80 would hot have been detected.
This merchant needs to either change their policy or become much more honest from the start.

Owe me 2 months money where I have been over charged for a subscription that was not my email address steer clear at all cost

Be very careful. Even if you do not click on the sign me up link they automatically subscribe you and you have to cancel the subscription they take. They debited my card by £28.80 they were however helpful when I notified them and promised to return the money as a gesture of goodwill.

Had to return an item for an elderly relative, had a returns label in pdf format which I couldn't print, used this site converted to Jpeg easily, problem solved! Also at a later date had reason to speak to customer services, above and beyond what was expected, what nice people, a refreshing change!

Took 3 months charges for a service I never used, my advice don’t use them, no invoice sent, no reminders that you are being charged, the problem is recurring payments, avoid at all costs is my advice