PDSA Pet Insurance Reviews 

Professional, helpful and put to the right team without being messed about.

Easy to navigate site, giving clear information re policy cover, cost etc.
Policy covers everything we need for our dog at a very competitive price. Very pleased with outcome and happy to recommend.

Very easy to set up insurance for my 3 cats. It is an affordable price for each cat which means they’ll be protected and I can save money.

I've been insured with them for 10 years without a single claim my dog needed a brain scan £4,500 pounds I phoned to make sure I was covered they said yes only just,I was insured for life for the maximum of £15,000 pound but unknown to me the insured amount reduced by a thousand pound a year I didn't go ahead with the scan as it would have left me with nothing fot the rest of his life. The yearly renewal came around they trebled my premiums still having not made a claim.then he had more fits so the vets were making a claim on my behalf and they wouldn't pay saying I wasn't insured with them.so I contacted them and they dont insure dog's over ten year's old I told them I was insured for life they said things had changed because a different company had taken over new underwriters I was never informed of any of this untill the vet tried to make a claim for me.I complained and they said i had to start a new policy and gave me a number to ring, after trying for three solid day's to get through they just said we don't insure dog's over ten and put the phone down, that was in April 2021 and I'm in so much debt and it's still getting worse costing me a fortune luckily the vet's have been brilliant with me but its still so wrong

The claim form was very easy to complete online and the response was immediate. Within 2 days I received confirmation that the claim had been approved and the money was being sent to my account.

Vet submitted claim for my dog that had to have a swallowed foreign body removed and it was dealt with quickly and efficiently. Paid in full,no issues. Super service.

I just took insurance out for both my kittens.
I have been offered a welcome box for my kittens.

Very impressed with PDSA insurance. Our German Shepherd began bleeding from his penis. He was initially treated for an infection, which I claimed for and was reimbursed within a week. The problem continued and he was diagnosed with prostate cysts causing the bleeding. As it was a continuation of the initial illness he needed a scan and medication, all the cost of which was reimbursed directly to the vets so need for me to get receipts, lists of treatments or medication. Again, the vet's bill was approved within days so no hassle for me at all.

Very good insuring multiple pets

My claim was easy to do and it was all agreed and paid within days. After such a worrying time with my dog being so poorly it was a huge relief to have the claim settled so quickly. Thank you.

Very pleased with Pdsa insurance thus far. They paid out my first claim which was a relief and was easily done via the vet.

brilliant service very quick to deal with our claim

Started claiming for an ongoing condition with our greyhound and have to say very impressed!
I take a photo of my vet invoice and within 4 days the money is in my account!
One of the best we have dealt with in our 25 years of owning dogs.
The online portal works great!
Reasonable price too.

My experience with PDSA is very good. I recently had a claim to submit and it didn’t take long for them to give me a response. I made a mistake with the premium so this delayed a bit the process but of course it was my fault! I will definitely stay with them

Great with communication

It was really easy to apply on line. I received a quote almost immediately and the information provided was clear and concise, helping me to make an informed choice about the best policy for my pets needs, thank you 🤗

Great company to deal with. Payout very quickly. Just a shame you can’t increase the insurance policy.

I’ve never received my policy documents and I have emailed them a week ago with no response which doesn’t really leave me with much confidence