We found dining chairs to suit our dining room, when we asked in store the expected delivery we were told around 4 weeks. I went home to check out a couple more things and decided to order them online... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Online customer service was excellent. I rang to enquire about a dinning table. The staff were very helpful, approachable and efficient. They sent me video of the item and answered a lot of my que... See more
Company replied
Kitchen table and corner bench received from Pendle furniture village. We paid for delivery and assembley which they was able to arrange at a time around our commitments. They assembled and took pa... See more
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Can not recommend Pendle Village Furniture high enough. Katy is a real credit to the company. Always answering my numerous questions. Even when I changed my mind on the size just after ordering, it w... See more
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Company details
- #278 of 394 best companies in Home Furniture Shop
Written by the company
Welcome to the Pendle Village Furniture Online Shop. Since 1997, we’ve grown from strength to strength and are thrilled to announce the launch of our E-commerce platform, extending our reach to customers across the UK. Our Online Shop brings you a carefully curated catalog of selected products, accompanied by an exemplary customer service team. Our online collection features our favourite sofa and furniture brands for every room, all available at competitive prices and complemented by exclusive online deals. Our diverse range spans Bedroom Furniture, including Wardrobes, Beds, Mattresses, Bedside Tables, and Drawer Chests, to Living Room Furniture like Dining Tables, Sofas (Leather or Fabric), Coffee Tables, Console Tables, Sideboards, and Display Cabinets in modern or classic materials, such as, marble, ceramic, or wood. With a paramount focus on providing exceptional customer care, we prioritise delivering on promises and surpassing customer expectations.
Contact info
Hollin Bank, Brierfield, BB9 5NG, Nelson, United Kingdom
- 01282442426
- hello@pendlevillagefurniture.co.uk
- pendlevillagefurniture.co.uk
4.5
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service
I recently purchased a dining table online, very pleased with my purchase and it was promptly delivered. What truly impressed me was the outstanding customer service provided by Katy. She went above and beyond, sending numerous photos of tabletops and chairs to help me make the right choice. In a time when great service feels increasingly rare, Katy is a refreshing exception. Her support made all the difference. Thank you, Katy!
5 August 2025
Unprompted review
Reply from Pendlevillagefurniture
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new dining table and the prompt delivery. It’s especially wonderful to know that Katy was able to make such a positive difference to your experience – we couldn’t agree more about how dedicated she is. We’ll be sure to share your kind words with her and the team. Great service is something we truly value, and it means a lot to hear that this stood out to you. We hope you enjoy your new furniture for many years to come!
Kind Regards
The PVF Team
Brilliant experience
Brilliant experience, I had made an error ordering the wrong colour dining chairs and the Lady who answered the phone rectified this for me instantly and made sure they swapped them for the correct ones at no extra fee and was so pleasant over the phone. 10/10 experience I will definitely be purchasing my furniture from here in future as they supply the same brands as my local furniture shop at a discounted price. I saved 100’s ordering it online and they’ve delivered within 3 days and they supply 0% finance options. Would recommend
31 July 2025
Reply from Pendlevillagefurniture
Thank you so much for your glowing 5-star review! We’re thrilled to hear you had such a brilliant experience with us and that our team could quickly resolve your order and get the perfect dining chairs to you. It’s especially lovely to hear your kind words about our colleague who helped over the phone – we’ll be sure to pass your feedback on to her. We’re so pleased you’re happy with the price, speedy delivery, and finance options too. Your recommendation means a lot, and we look forward to helping you find more beautiful furniture for your home in the future.
Warm regards
PVF Team
Speed of delivery and beautiful chairs
Speed of delivery and beautiful chairs. We are delighted with them
31 July 2025
Reply from Pendlevillagefurniture
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re happy with your new set of dining chairs. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We hope they bring you many years of happy dining!
Kind Regards
The PVF Team
The dining room chairs I ordered were…
The dining room chairs I ordered were exactly what I was looking for.
Speedy delivery and great quality and extremely reasonable.
The velvet the on chairs are super soft and comfortable.
17 July 2025
Reply from Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We're thrilled to hear the dining chairs were exactly what you were looking for and that you're happy with the quality, comfort, and delivery experience. The velvet finish is one of our favourites too – so soft and stylish!
Thanks again for choosing Pendle Village Furniture – we hope you enjoy your dining chairs for years to come!
Best wishes,
The PVF Team
Delivery on time
Delivery on time. Delivery men Harry & James took extra care carrying suite in & taking all packaging back with them.
30 July 2025
Unprompted review
Reply from Pendlevillagefurniture
Thank you so much for your 5-star review!
We're so pleased to hear your delivery arrived on time and that Harry & James took such great care during the process. We'll be sure to pass on your kind words to them – they’ll be delighted to know their efforts were appreciated!
Thanks again for choosing Pendle Village Furniture – we hope you enjoy your new suite!
Best regards,
The PVF Team
A Reliable Company
I bought a three piece suite consisting of a 3 seater, 2 seater and armchair from Pendle Village Furniture. I have bought other items of furniture over the years and never been disappointed. This occasion was no exception. The products they sell are of exceptional quality and I would have no qualms in strongly recommending them. Their delivery operatives, Cameron and James arrived on time as promised and worked in overpowering heat to carry in and set out the items to our satisfaction. All in all a trusted company which I would certainly have no hesitation in using again.
21 July 2025
Unprompted review
Reply from Pendlevillagefurniture
Thank you so much for your kind and thoughtful review!
We’re delighted to hear that you're pleased with your three piece suite and that, once again, we’ve lived up to your expectations. It means a great deal to know you consider us a trusted company and continue to return to us for your furniture needs.
We'll be sure to pass your lovely feedback on to Cameron and James – they’ll really appreciate your recognition, especially for their efforts in the heat!
Thank you again for your continued support and recommendation – we truly value your loyalty.
Warm regards,
The Pendle Village Furniture Team
Lovely table
Lovely table! The table did come slightly different to as described on the website but issue was dealt with quickly and a suitable resolution was found. Great customer service - thanks!
10 July 2025
Reply from Pendlevillagefurniture
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your dining table and that our team could resolve the issue quickly for you. We truly appreciate your kind words about our customer service and hope you enjoy your table for many years to come!
Kind Regards
The PVF Team
Brushed steel cantilever light grey Milan Dining Chair
Beautiful and well made chairs and Katy was very helpful and truthful in helping me decide to choose these chairs due to the small size of my table. So glad I did and I have had many compliments saying how stunning these chairs are. Thank you Pendle Village for your efficient service and prompt delivery.
12 June 2025
Reply from Pendlevillagefurniture
Thank you so much for your lovely review! We're thrilled to hear you're happy with your Milan Dining Chairs and that they’ve been such a great fit for your space. It’s wonderful to know they’ve received compliments too! I’m so pleased I could help — your kind words mean a lot. Thank you again for choosing Pendle Village Furniture!
Great experience
Not only was the piece of furniture we purchased much less expensive than we’d seen elsewhere but the delivery charge was very reasonable given the distance. It was also a very prompt delivery, within a few days.
5 June 2025
Reply from Pendlevillagefurniture
Hi Christine,
Thank you so much for your lovely review! We're delighted to hear you had a great experience and found both the price and delivery service to your satisfaction. It’s great to know your Leather Swivel Recliner Chair arrived promptly and at a fair cost — we really appreciate your support and hope you enjoy your new Chair!
Regards
Katy
More than satisfied
The product, a corner dining set is exactly what I ordered.
18 June 2025
Unprompted review
Reply from Pendlevillagefurniture
Thank you so much for your 5-star review! We're thrilled to hear you're more than satisfied and that your corner dining bench set was exactly what you were expecting. We hope it makes a stylish and comfortable addition to your home. Enjoy you new Dining Set!
Regards
Katy
Reply from Pendlevillagefurniture
Thank you for the fantastic review! We're so pleased to hear you’re happy with your marble dining table. Great value and smooth delivery are exactly what we aim for – enjoy your new table!
Best Regards
PV Furniture Team
They were very cooperative
They were very cooperative. Price of table was very competitive.
Excellent service and best quality on an affordable price.
8 May 2025
Reply from Pendlevillagefurniture
Thank you so much for your wonderful review! We're delighted to hear you were happy with the service, quality, and value of your new dining table. It means a lot to us – we hope you enjoy your purchase for years to come!
Best regards
The Pendle Village Furniture Team
I always buy from Pendle village mill…
I always buy from Pendle village mill great service fast delivery never disappointed
24 March 2025
Unprompted review
Reply from Pendlevillagefurniture
Hi Christine,
Thank you so much for your lovely review! 🌟 We're thrilled to hear that you continue to choose Pendle Village and that you've been happy with our service and delivery each time.
Your support truly means a lot to us, and we look forward to welcoming you back again soon! Enjoy your new sofabed!
Best wishes,
The Pendle Village Furniture Team
Lovely chair x
3 March 2025
Reply from Pendlevillagefurniture
Thank you so much for your 5-star review! We're thrilled to hear that you love your chair!
If you ever need anything else, we're here to help. Enjoy the lovely new addition to your home!
Regards
Katy
I received the the chair within the…
I received the the chair within the estimated time
20 February 2025
Reply from Pendlevillagefurniture
Thank you for your 5-star review! 😊
We're so pleased to hear that your chair arrived within the estimated time. We hope you love it, and we look forward to serving you again in the future!
Regards
Katy
great company
great price for the chair I wanted, good communication, delivery was confirmed, turned up on time. absolutely trouble-free from ordering to delivery. Highly recommended.
13 February 2025
Reply from Pendlevillagefurniture
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a smooth and hassle-free experience with us, from ordering to delivery. It’s great to know you’re happy with your chair and our service. We truly appreciate your recommendation and look forward to serving you again in the future!
Regards
Katy
Got the product I wanted at à good…
Got the product I wanted at à good price with speedy delivery. What more could I want.
13 February 2025
Reply from Pendlevillagefurniture
Thank you for your fantastic review! 😊
We're delighted to hear that you got exactly what you wanted at a great price with speedy delivery. Enjoy your new swivel chairs, and we hope to see you again soon!
Regards
Katy
Excellent Quality Sofas
I am very pleased with my 2 2 Seater Sofas they are very comfortable and
supportive I love the Colour Azul Blue
and they are very stylish would reccommend
10 February 2025
Reply from Pendlevillagefurniture
Thank you so much for your fantastic review! We're thrilled to hear that you love your two
2-seater sofas and that you find them both comfortable and supportive. The Azul Blue is a beautiful choice—so glad you’re enjoying the colour and stylish look! We truly appreciate your recommendation and hope you continue to enjoy your new sofas for years to come. 😊
Regards
Katy
Good to deal with
Ordering was straightforward and it was delivered on time. The delivery team were pleasant and helpful.
10 October 2024
Reply from Pendlevillagefurniture
Thank you so much for your 5-star review! 🌟 We're delighted to hear that you found the ordering process straightforward and that your delivery arrived on time. It's great to know our delivery team was pleasant and helpful—providing excellent service is always our goal! We hope you enjoy your Oswald & Pablo Chair and look forward to assisting you again in the future.
Regards
Katy
Very well made and beautiful item
Very well made and beautiful item, speedy delivery and great communication throughout!
3 February 2025
Reply from Pendlevillagefurniture
Thank you for your wonderful review! 😊
We're delighted to hear that you're happy with your purchase and that you had a great experience with our service. Enjoy your item, and we hope to see you again soon!
Regards
Katy
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