Utterly incompetent. I have been with this provider for 4 years now with my current company and have an old account with my previous company. They have not once provided me with account information fo... See more
Company replied
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Utterly incompetent. I have been with this provider for 4 years now with my current company and have an old account with my previous company. They have not once provided me with account information fo... See more
Company replied
Have been trying to close down my business after a bereavement which I was finding very difficult as I’m not very computer savvy and needed to close down our accident cover account, spoke to a lovel... See more
Company replied
Farah was so helpful, patient and kind. I was having issues with our pension contributions and she fixed them so quickly and helped me all through the process (even answering my silly questions!) than... See more
Awful company. Haven't received my opt out package after months. They sent first to the wrong address which is a major data breach but still haven't received anything to my current address and it's be... See more
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I would like to thank Jessica T and Ellie M in the Claims Team. They were really helpful, and went the extra mile to help me. 1st class service!

Reply from Peoplespartnership
Estelle was lovely to speak with and very helpful regarding my pension query!

Reply from Peoplespartnership
Recieved brilliant service from Kirstie , couldn't recommend her highly enough 👏.
Just goes to show if you get the right person , you get great service.
Thanks Mr C

Reply from Peoplespartnership
I had a very important question about my pension claim, I phoned People's Pension and a lady called Michelle was very helpful. She answered all my questions and gave me an email to send some attachments to the relevant department, when I'll get a response to my email I'll leave even a better review.

Reply from Peoplespartnership
I Spoke to Katherine who was extremely helpful with my pension query. Explaining what I had to and when I had to do it. She also provided me additional information on the types of pensions available which now puts me in a better position to decide and consider which option would be best for me.
I just got off the phone with Katherine who was super helpful. I will always be grateful for her patience and all the very useful help that will help me with my pension.
Thank you again. Mike
Catherine at The People's Pension provided brilliant support with linking my payroll software. She resolved my issue efficiently on the first call with a friendly, professional approach. Excellent service!
Just got off the phone to Katherine Day, who was extremely helpful and gave good clear advice, I'm trying to set up a personal pension but already have an existing one with PP which needs linking, she knew exactly what help I needed and has arranged for the correct documentation to be sent to me - Big thanks
Charlotte
Very good service and plain English
Emails and customer service 👍😁
I have spoken to Catherine today about additional contributions and the help she offered was superb.
Thank you
Stephanie was amazing and very clear about what I needed. Polite and personable.
Made the process easy.
I just had a call with Yorgesh from People's Partnership. As someone who doesn't know much about Pensions and needed some questions answered, he was very helpful answering all my questions in detail and also kind in pointing me in the right direction for more information. Great customer service!
Luigi.
Stephanie has a wonderful manner, was efficient and knowledgeable.
Needed some clear advice and that's exactly what I got from Weronika
Thank you to the staff at People's partnership for helping me do what I needed to do to process a refund on the account. Everything explained very clearly.
As an employer their support is vital and generally you don't wait too long to be connected.
I needed to find out what my pension was currently worth and requested an up to date statement. Stephanie was polite, informative and more than helpful to me. A credit to the team.
Clear & concise guidance provided by both agents during telephone queries. Very helpful
Is there anything below 1 star? Over a month to answer an email and send a form out. Beyond incompetent. Use any other company. Less not for profit and more not performing.
I have been waiting 10 months to try and get my money back
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