Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home improvement shop

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(166)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order almost two weeks ago

I placed an order almost two weeks ago, received a confirmation email at that point but had nothing since and no response when emailing for updates.

29 May 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, Nathan
We’re very sorry for the delay and lack of communication—that’s not the experience we want our customers to have.

Please email us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this immediately and get you an update.

Thanks for your patience, and again, our sincere apologies.
—PerfectHouseSigns

Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!

Sent my house sign with no fixings. When I complained they said they would send some out, I told them I had moved address and they ghosted my emails.

I have since bought a new sign from the UK sign shop with no issues and a far better product.

Use these cowboys at your own risk.

2 May 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Sean,

Thank you for your feedback, and we're genuinely sorry to hear about your negative experience. We clearly fell short in both our communication and service, and for that, we sincerely apologise.

It’s absolutely not the standard we aim to uphold. We understand how frustrating it must have been not receiving the fixings with your sign and then not hearing back after your address update. We’re currently reviewing where the breakdown occurred so we can ensure this doesn’t happen again.

We’d still like the opportunity to make things right. If you're open to it, please contact us directly at hello@perfecthousesigns.co.uk so we can resolve this properly.

We appreciate you bringing this to our attention and wish you all the best with your new sign.
— PerfectHouseSigns

Rated 3 out of 5 stars

Fitting isn't as easy as advertised.

The sign is fine but the fitting and poor customer service was a problem. It says "easy to fit with snap on fittings". It does not say you have to drill the wall first to fix the snap on fittings. It says "no template required," but one would have made the job easier and saved redrilling holes. It tells you to drill the holes but does not tell you what size drill bit to use. Various attempts at customer service got no response. It said "any issues contact us direct" I did but got no response.

2 May 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Dear Carole

We are really sorry about what you been through. Your attempts at customer support has been noted and we will ensure that this never happens again.

For the fittings we only suggest not to use any templates and for the drill bit we shall take this into considerations for future changes.

If you would like to contact us directly to ask any questions our email is hello@perfecthousesigns.co.uk.

We are grateful for you drawing our attention to this and we hope nothing like this happens again.
-PerfectHouseSigns

Rated 2 out of 5 stars

Arrived without being able to track…

Arrived without being able to track delivery. The house information was incorrect. They stretched out the emails which then meant the gift for my Niece did not arrive on time. Still nothing delivered or a tracking number. I haven't a clue when to expect the correct order.
Wouldn't shop with the Perfecthouse signs again.
The company name is ironic!

16 May 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Lisa

Thank you for your feedback, and we're truly sorry for the disappointment and frustration this has caused—especially since it was meant to be a special gift for your niece.

We clearly missed the mark on communication and order accuracy, and we understand how upsetting that can be. It's never our intention to cause delays or confusion, and we’re currently reviewing your case to understand what went wrong and how we can prevent it from happening again.

We’d really like to resolve this properly for you. If you could please reach out to us directly at hello@perfecthousesigns.co.uk with your order number, we’ll prioritise this and make sure the correct item is sent out with tracking details provided.
We’re genuinely sorry for the inconvenience and appreciate you taking the time to share your experience.
— PerfecthouseSigns

Rated 5 out of 5 stars

House sign

This is a great product and excellent value for money
Arrived on time very easy instructions.
Would recommend this product.
It looks fab
Margaret

3 May 2025
Unprompted review
Rated 3 out of 5 stars

Light isn't as bright as my original…

Light isn't as bright as my original one, and had to put it together

24 April 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, Jacqueline
Thanks for your feedback. We're sorry to hear the light wasn’t as bright as expected and that assembly caused some inconvenience. We appreciate you bringing this to our attention—it helps us improve.

If you'd like to discuss it further, feel free to reach out to us at hello@perfecthousesigns.co.uk.

—PerfecthouseSigns

Rated 1 out of 5 stars

Order #PHS12119368

Ordered a house sign that came with a solar light. When I opened the package there was no solar light inside. Emailed the company last week to arrange for a light to be sent out and I still haven’t had a response. Poor service all round.

25 March 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Dear Jonathan
We’re really sorry to hear your solar light was missing and that you haven’t received a reply yet—that’s not the level of service we aim to provide.

Please reach out again directly to our email
hello@perfecthousesigns.co.uk with your order details, and we’ll make sure this is sorted for you as a priority.

Thanks for your patience, and our sincere apologies for the inconvenience.
—PerfectHouseSigns

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