There aren't enough words to express my gratitude for Kya Miller, LICSW, LCSW. She's simply outstanding! I initially started working with her in 2025 and since then she's been helpful beyond meas... See more
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Review summary
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What people talk about most
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Pettable worked for me! My apartment manager accepted my ESA letter, and I’m so happy with the whole experience. I paid $200 for the Express 24-hour ESA consultation and was connected with a therapi... See more
Company replied
Everything was so easy. This place does exactly what it says and gets everything done so quickly and efficiently! Again everything was so easy and quick. Within no time I was at home comfortably wi... See more
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I had the pleasure of working with Mrs. Kya Miller, it was an amazing experience. Her service was outstanding. She communicated with me well and helped every step of the way. Very patient and professi... See more
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Company details
About Pettable ESA
Written by the company
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Contact info
United States
- support@pettable.com
- pettable.com
4.6
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy peasy
The process was fast and easy and now I have the letter I need.
31 July 2026
Unprompted review
Reply from Pettable ESA
Hi Michele,
Thank you so much for sharing your experience! We’re delighted to hear that the process was fast and easy, and that you were able to get the ESA letter you needed.
We truly appreciate you taking the time to share your kind feedback. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
I felt really cared for
The whole process was quick and easy. I was asked really thorough questions and really felt like the therapist cared for me and for my well being. I will definitely recommend this to others.
28 July 2026
Unprompted review
Reply from Pettable ESA
Hi Margarita,
Thank you so much for sharing your experience! We’re delighted to hear that the entire process was quick and easy, and that your therapist took the time to ask thoughtful questions while making you feel genuinely cared for. Providing compassionate, personalized support is exactly what we strive for, and it means so much to know you had such a positive experience.
We truly appreciate your recommendation and thank you for taking the time to share your kind feedback!
Warm regards,
The Pettable Team
The wrong phone number for them to call…
The wrong phone number for them to call was entered and I have not heard back about rescheduling and have not receive any services at this time when payment has been made.
3 August 2026
Unprompted review
Reply from Pettable ESA
Hi Derek, thank you for taking the time to share your feedback. We're sorry to hear about your concerns.
After reviewing our records, we weren't able to find any recent contact regarding the issue you described. Our records show that your consultation was completed and your ESA letter was issued previously, and we haven't received any follow-up requests since then.
We'd be happy to look into this further and assist you if you're experiencing an issue. Please reach out to us at support@pettable.com using the email address associated with your account so we can review your case and help resolve any concerns as quickly as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Highly recommend
Purchasing the right package for an ESA letter and verification/forms was helpful, as well as being able to talk to a licensed professional to help obtain the proper documentation for my pet in regards to housing issues. Highly recommend as the turn around time to meet with a professional and receiving the proper documentation.
27 July 2026
Unprompted review
Reply from Pettable ESA
Hi Samantha,
Thank you so much for sharing your experience! We’re delighted to hear that choosing the right ESA package and speaking with a licensed professional made the process smooth and helpful for your housing needs.
It’s wonderful to know that you found the turnaround time for both your consultation and documentation to be quick and efficient. Providing timely, professional support is exactly what we strive for. We truly appreciate your recommendation and thank you for taking the time to share your kind feedback!
Warm regards,
The Pettable Team
It was an amazing experience
It was an amazing experience. I highly recommend this site to all pet owners who's animals serve as an Emotional Support Animal. Very helpful, kind and understanding. L9ve it.
26 July 2026
Unprompted review
Reply from Pettable ESA
Hi Jeanette,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the process so helpful and that our team was kind, understanding, and supportive throughout your journey. It means a great deal to know that you would recommend Pettable to other pet owners whose animals provide emotional support. Your kind words and recommendation truly mean the world to us.
Thank you for taking the time to share your feedback and for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Reply from Pettable ESA
Hi Monica,
Thank you so much for your recommendation! We’re thrilled to hear that you had a positive experience with Pettable. We truly appreciate you taking the time to share your feedback and your support. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
The renewal process actually went…
The renewal process actually went smoothly and any questions I had were promptly answered by support within minutes. The therapist they connected me with was very nice, compassionate and professional.
29 July 2026
Unprompted review
Reply from Pettable ESA
Hi Arsen,
Thank you so much for sharing your experience! We’re delighted to hear that your renewal process went smoothly and that our support team was able to answer your questions promptly. It’s also wonderful to know that the therapist you were connected with was kind, compassionate, and professional. Providing responsive support and a positive renewal experience is exactly what we strive for.
We truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
This website help me to get my dog ESA…
This website help me to get my dog ESA first I did go to different website (supportpet )and my new apartment need it pet scanning and they dined my letter from them after my friend told me to try pettable and everything go nice and I get proved and I can move now thank you
1 August 2026
Unprompted review
Reply from Pettable ESA
Hi Wéninger,
Thank you so much for sharing your experience! We’re delighted to hear that Pettable was able to help after your previous ESA documentation was not accepted and that the process went smoothly from start to finish.
It’s wonderful to know that your ESA letter was approved through PetScreening, allowing you to move into your new apartment with your dog. We understand how important that peace of mind is, and we’re so glad we could help make it happen.
We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
What a wonderful doctor that I had the…
What a wonderful doctor that I had the pleasure of speaking with. So far everything seems terrific. I have yet to move to my new apartment so I haven’t presented my letter yet.
13 July 2026
Unprompted review
Reply from Pettable ESA
Hi Franklyn,
Thank you so much for sharing your experience! We’re delighted to hear that you had such a positive experience with your provider and that everything has gone so well so far.
We’re glad your consultation left you feeling confident, and we hope your upcoming move goes just as smoothly. We appreciate your trust in Pettable and wish you all the best as you settle into your new apartment!
Warm regards,
The Pettable Team
Able to reach out and answer my…
Able to reach out and answer my questions, excellent service
31 July 2026
Unprompted review
Reply from Pettable ESA
Hi Angel,
Thank you so much for sharing your experience! We’re delighted to hear that our team was able to answer your questions and provide you with excellent service. Providing responsive, helpful support is exactly what we strive for, and we truly appreciate you taking the time to share your kind feedback!
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Did not like the missed appointment/…
Did not like the missed appointment/ rescheduling fee. Other than that, I was successful at getting my letter.
Also did not like having to sign up to trustpilot.
24 July 2026
Unprompted review
Reply from Pettable ESA
Hi Dauntmis,
Thank you for taking the time to share your feedback. We’re glad to hear that you were ultimately successful in obtaining your ESA letter. We also appreciate your honest comments regarding the missed appointment/rescheduling fee and the Trustpilot sign-up experience. Feedback like yours helps us better understand how we can improve the overall customer experience, and we’ll be sure to share it with our team.
Thank you again for sharing your thoughts, and we’re grateful for the opportunity to support you.
Warm regards,
The Pettable Team
ESA Doctor Kya Miller
I had a great experience! The process was quick, professional, and straightforward from start to finish. Doctor Kya Miller, LICSW, was respectful, efficient, and made everything easy to understand. I received my ESA letter promptly, and the overall experience was smooth. I would definitely recommend their services!
17 July 2026
Unprompted review
Reply from Pettable ESA
Hi Sofia,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that the process was quick, professional, and straightforward from start to finish.
We’re especially glad to know that Kya Miller provided respectful, efficient support and made everything easy to understand throughout your evaluation. It’s wonderful to hear that you received your ESA letter promptly and that the entire experience was smooth.
We truly appreciate your recommendation and your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Swift and easy
A Good amount of documents to sign but the process is swift and delivery is pretty quick even if you dont pay for expedited shipping.
28 July 2026
Unprompted review
Reply from Pettable ESA
Hi Jose,
Thank you so much for sharing your experience! We’re delighted to hear that you found the overall process swift and that your documentation was delivered quickly, even without selecting expedited service.
We also appreciate your feedback regarding the paperwork. We understand that there are several documents to review and sign, and they’re an important part of ensuring a secure and compliant process. We’re glad the experience still felt smooth and efficient for you.
Thank you for taking the time to share your kind feedback and for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Reply from Pettable ESA
Hi Mark,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and that you felt understood throughout your journey with us.
Providing a simple, supportive experience is exactly what we strive for. We truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Very quick and easy
20 July 2026
Unprompted review
Reply from Pettable ESA
Hi Greenlee,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process very quick and easy. We truly appreciate you taking the time to share your kind feedback.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller - Amazing!
I recently worked with Kya Miller, LICSW, to secure an Emotional Support Animal (ESA) letter for my cat, Meowry, and I cannot recommend her highly enough. From start to finish, the entire evaluation process was completely seamless and stress-free. Kya is incredibly personable, warm, and friendly. She immediately put me at ease during our consultation, creating a safe and validating space to discuss my mental health needs. It is clear that she is highly knowledgeable and deeply understands the therapeutic value that animals bring to our lives. She guided me through the legal and clinical frameworks of the ESA process with absolute professionalism while maintaining a deeply empathetic approach. If you are looking for a licensed professional who is both an expert in her field and genuinely cares about her clients' well-being, look no further than Kya Miller. She made a massive difference for Meowry and me!
27 July 2026
Unprompted review
Reply from Pettable ESA
Hi Cheri,
Thank you so much for sharing your thoughtful and heartfelt experience! We’re thrilled to hear that Kya provided such a warm, compassionate, and professional experience while helping you obtain an ESA letter for Meowry. Creating a safe, supportive environment where our clients feel heard and understood is exactly what we strive for.
It’s wonderful to know that Kya’s expertise, empathy, and clear guidance made the process seamless and stress-free for you. Knowing that she made such a meaningful difference for both you and Meowry truly means the world to us.
We sincerely appreciate your glowing recommendation and thank you for taking the time to share your experience. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
it was a good experience however they…
it was a good experience however they kept sending me an email and a text message every day just about to say that I had an appointment scheduled almost 5 days away. Other than that, it was a good experience.
20 July 2026
Unprompted review
Reply from Pettable ESA
Hi J. Reed,
Thank you so much for sharing your experience! We’re glad to hear that you had a good overall experience with Pettable.
We also appreciate your feedback regarding the appointment reminders. We understand that receiving frequent emails and text messages leading up to your appointment can feel excessive, and your input helps us improve the experience for our clients.
Thank you for taking the time to share your thoughts, and we’re glad the rest of the process met your expectations!
Warm regards,
The Pettable Team
I got timely answers to my questions…
I got timely answers to my questions but needed clarification on some answers. All questions and clarifications were handled quickly and professionally.
23 July 2026
Unprompted review
Reply from Pettable ESA
Hi Sandi,
Thank you so much for sharing your experience! We’re delighted to hear that our team responded to your questions in a timely manner and was able to provide the clarification you needed quickly and professionally.
Providing clear, responsive support is exactly what we strive for, and we truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller an amazing LCSW
Kya Miller was amazing to work with. She listen and was empathic to my situation and answers to the questions asked. I would highly recommend her for the right help you might need!
26 July 2026
Unprompted review
Reply from Pettable ESA
Hi Dale,
Thank you so much for sharing your experience! We’re delighted to hear that Kya was amazing to work with and that she took the time to listen, understand your situation, and thoughtfully answer your questions.
Providing compassionate and supportive care is exactly what we strive for, and we truly appreciate your recommendation of Kya. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Fast and Trustworthy Service
I’ve been working with Wendy Wright, NP for over two years and she has been wonderful. The service is always quick and the communication is clear. Pettable makes everything simple and stress‑free, and I truly appreciate the professionalism and care they provide.
19 July 2026
Unprompted review
Reply from Pettable ESA
Hi Daphne,
Thank you so much for sharing your experience! We’re delighted to hear that Wendy Wright, NP has been such a wonderful provider over the past two years. It means a great deal to know that you’ve consistently received quick service, clear communication, and thoughtful care. We truly appreciate your continued trust in Pettable and your kind words about the professionalism and support we provide. We’re so glad to have you with us!
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
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