Philip Bannister &Co Reviews 

189
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and genuinely caring during property sales and purchases. Reviewers mention that team members answer questions very quickly and provide reliable guidance from the very beginning to the final stage. People note that communication is always remarkably clear and regular, ensuring that clients stay fully informed about every single development along the way. Consumers deeply appreciate the wonderful agents who consistently go above and beyond to reduce stress, handle difficult situations, and make moving house completely effortless.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Users describe positive interactions with service, highlighting excellent communication and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional. Reviewers frequently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just sold our property through Philip Bannister & Co in Hessle and cannot praise them highly enough for the excellent service we have received. We had contact with Nicola, Leah and Sue and we... See more

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more

Rated 5 out of 5 stars

Nicola has been extremely helpful and professional throughout my sale of my property. She has put my mind at ease when things got stressful. Really appreciate all your help Nicola and everyone at... See more


Company details

  1. Estate Agent
  2. Property Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.6

All reviews

(189)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the Best

I have been dealing with Philip Bannister's Hessle office for the past 8 years with both rental properties and the sale of property. I cannot praise them highly enough.
They are all extremely professional and efficient but more than that they are kind, helpful and always have time to answer any questions.
Zoe was so helpful with all my tenants,the easy ones and the difficult ones. Alex is great and his photography skills are just brilliant. Sue is a 'tour de force'! She liaises so well between buyers, solicitors and vendors - a real star!
So lovely to deal with a family firm that really cares about their clients and works so hard to please all their clients.
I will miss you guys so much but a massive Thank You to you All for everything you have done on my behalf. Yvonne

11 January 2024
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

What fantastic feedback, as always an absolute pleasure to work alongside you Mrs Welton. Hope to see you very soon :)

Rated 5 out of 5 stars

We have previously used Bannisters…

We have previously used Bannisters, absolutely brilliant service from Sue. She goes above and beyond her call of duty, kept me and my buyer informed at all times, did sales chasing, worth every penny, highly recommended their service.

17 November 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Rachel.

Rated 5 out of 5 stars

Staff at hessle branch are exceptional…

Staff at hessle branch are exceptional at there jobs and very professional and friendly when dealing with any situation that arises during the process.Would recommend to any buyers / sellers .

15 December 2023
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thanks :)

Rated 5 out of 5 stars

Thank you Jennie & Sue

Great communication from Jennie and Sue, nothing was ever a hassle. So pleasant whenever I spoke with them and made the whole process of going through my first mortgage a pleasure. Thank you so much, you’re both great at what you do!

29 November 2023
Unprompted review
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Reply from Philip Bannister &Co

We certainly agree, Jennie and Sue are an incredible team!!

Rated 5 out of 5 stars

Excellent service

I have bought and sold several over the years. The service we received from the team at Bannisters was the best I have experienced. Everything from the initial meeting, the marketing and promotion and the advice was spot on. I would particularly like to thank Charlotte who's advice and guidance in completing a difficult sale was invaluable.

2 December 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks, we're so pleased you had a great experience!

Rated 5 out of 5 stars

Very supportive agents

Bannisters were very supportive keeping us well informed throughout our sale all the way to completion and beyond. the photos taken by Alex were excellent.
Jennie always made sure she returned our calls,
we were not just ignored after our offer was accepted like some agents, she established the length, strength and validity of the house chain, she then kept our sale on track over the following weeks, she was also supportive to our buyer with advice and guidance.

11 September 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Mr Logan, a pleasure to deal with you!

Rated 5 out of 5 stars

We have just purchased our bungalow…

We have just purchased our bungalow through Phillip Bannisters and can't praise them enough for all of their dedication to us as purchasers,Sue was especially helpful and kept us updated regularly.

8 September 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Mr Stubbs!

Rated 5 out of 5 stars

Outstanding service

We purchased our ideal bungalow through Philip Bannister Hessle and I would like to praise the outstanding service we received from the staff and especially Sue McAuley. We were given very little information from our own estate agent and solicitor but Sue was able to keep us informed at all times and resolve situations that were out of our control and offered reassurance that she would do her best to get the answers that we required ( which she did). We cannot thank her enough. We would highly recommend Sue and her team.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Sue was the best and most helpful agent we have ever dealt with

Sue was more than helpful through the whole process of our purchase of the bungalow, she kept in touch with all parties involved and kept us fully informed on a regular basis. Sue was the most helpful agent we have ever dealt with and we would highly recommend bannisters to buy or purchase a property.
Thankyou Sue for all your help.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service and helpful throughout

Jennie dealt with my purchase of a house throughout.
She was very lovely, polite and helpful throughout the whole process which was fantastic for me being a first time buyer.
I would definitely use this company again as they made the process as streamlined as possible and were always happy to help.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Bannisters were fantastic!

Bannisters were fantastic!
Jennie dealt with my house sale from start to finish & I found her extremely supportive, professional & reassuring throughout. Completely put my mind at ease & made a very stressful time much more manageable.
Would definitely use this company in the future.
Thank you so much Jennie.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

Jenny and the team was great from start to finish, always trying her best to get answers and keeping you fully updated through the move. Would 100% recommend!

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

We mainly dealt with Jennie from the team. She always made everything so clear and straightforward and when she wasn’t in the office her colleagues also dealt with all our queries thoroughly and promptly. Everyone was so friendly and efficient. We are not expecting to move again anytime soon but if we do then Philip Bannister will be on the top of our list of estate agents. Highly recommended.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Detailed Attention to our Search

We recently bought a house through Philip Bannister. Jennie from Philip Bannister had made a genuine effort to understand our circumstance and stayed in touch regularly during our search. We lost the house we wanted but a month later it came back on the market and Jennie rang us immediately. Her diligent attention to detail and her relationship with us and our search meant we didn't miss the opportunity to get our dream house. We're hugely grateful to Jennie and a massive thank you to everyone at Philip Bannister for such care and attention. And I haven't even mentioned the 'welcome to your new home' pack they gave us. Amazing!

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We have very recently sold a property through Philip Bannister & Co and I would just like to say a big thank you to all the staff involved but especially to Sue and Jennie. The property was marketed and sold within a couple of weeks and from that point Jennie kept us regularly updated ( as well as chasing up the solicitors ). Nothing seemed to he too much trouble ! We would not hesitate to recommend Philip Bannister & Co.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish I could not fault…

From start to finish I could not fault their professionalism in every aspect.We were well advertised, informed and the team were pushing for others to progress in the push to finalize contracts.
Excellent.

28 April 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Paul :)

Rated 5 out of 5 stars

The best estate agent

We were over the moon shortly after viewing the property and our offer was accepted.Little did we know our dreams were about to be shuttered thanks to the mini budget and our mortgage advisor!!!Credit to Sue,she's on another level when it comes to her work ethics.she went way and beyond to make sure we got our dream home,and also for the other members of Bannister we are very grateful.

25 January 2023
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thank you so much Yvonne 😊

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