Philip Bannister &Co Reviews 

189
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and genuinely caring during property sales and purchases. Reviewers mention that team members answer questions very quickly and provide reliable guidance from the very beginning to the final stage. People note that communication is always remarkably clear and regular, ensuring that clients stay fully informed about every single development along the way. Consumers deeply appreciate the wonderful agents who consistently go above and beyond to reduce stress, handle difficult situations, and make moving house completely effortless.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Users describe positive interactions with service, highlighting excellent communication and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional. Reviewers frequently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just sold our property through Philip Bannister & Co in Hessle and cannot praise them highly enough for the excellent service we have received. We had contact with Nicola, Leah and Sue and we... See more

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more

Rated 5 out of 5 stars

Nicola has been extremely helpful and professional throughout my sale of my property. She has put my mind at ease when things got stressful. Really appreciate all your help Nicola and everyone at... See more


Company details

  1. Estate Agent
  2. Property Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.6

All reviews

(189)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

What would we have done without the amazing Sue!!!!

With a not so great experience with another estate agents, we decided to put our house on the market with Phillip bannister’s. From the first phone call to having our house valued and photos taken by sue we knew we had made the right decision. Sue could not have made our house selling and buying experience any better. She was extremely knowledgeable and helpful throughout the whole process. We were kept updated regularly and made sure we felt we could always call with any queries we had. We felt listened to and never felt like “just another client” Sue even called the day before our wedding to congratulate us and wish us the best. Our house buying was on a bit of a time scale and sue did absolutely everything she was able to which ensured we stuck to this, even when it all seemed impossible, sue made it possible. It truly was an amazing experience and we can honestly say this was all down to Sue. 100% would recommend Phillip bannister to everyone, you really can tell a difference between an estate agents that are in it for more money/ business and a estate agents that truly are in it for the right reasons and that is definitely phillip bannister.

6 January 2025
Unprompted review
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Reply from Philip Bannister &Co

Sue is certainly one of the best and most experienced estate agents in the area! Thank you for the kind words, Steve.

Rated 5 out of 5 stars

Excellent Service

An efficient service from start to finish when we sold our property. Regularly communicating with us throughout the process. I felt that they actively marketed the property to buyers rather than just listing it on the internet. Would use them again and recommend them to anyone.

13 December 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you, Diane. All the best.

Rated 5 out of 5 stars

Effortless property purchase

We recently purchased a property listed by Philip Bannister & co.
Nicola and the team at Philip Bannisters were exceptional from the start to finish.
From our first phone call to book a viewing we were greeted with friendliness and full transparency.
Nicola was always on hand to answer any questions and ensured the full process went as smooth as possible for all parties.
Would highly recommend Bannister's if you are wanting an effortless and friendly property sale.

11 December 2024
Unprompted review
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Reply from Philip Bannister &Co

We really appreciate the positive feedback. Thanks, Berin.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, can highly recommend Philip Bannister estate agents.

7 November 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Hanna :)

Rated 5 out of 5 stars

Couldn’t have asked for a better team…

Couldn’t have asked for a better team in hessle , we had a few complications to say the least but always patient and always there for help and advice would highly recommend. Can’t thankyou enough

1 November 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Sue, take care.

Rated 5 out of 5 stars

The purchasing of my property has been…

The purchasing of my property has been very difficult but I have received great support from Jennie and all the team at Banister’s and thank so much.

1 November 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Roy, Jennie certainly is fantastic at her job!

Rated 5 out of 5 stars

We used Bannisters Hessle branch for…

We used Bannisters Hessle branch for the sale of our buy to let property. All the staff are very friendly and professional and handled the sale perfectly.

I would not hesitate to use them
In the future and recommend them to anyone who wants to buy or sell a house

Thanks for all your help.

24 September 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Alistair, a pleasure to deal with you.

Rated 5 out of 5 stars

First Time Buyer Purchase

Jennie was fantastic from start to finish in our buying process.

We was first time buyers so she made sure we knew what was happening with the process every step.

Definitely recommend Bannisters as an estate agent 🙂

1 August 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you for the kind words, Emily. All the best :)

Rated 5 out of 5 stars

Very professional and supportive service

We can't thanks Jennie enough for the support and reassurance she gave us throughout the process. Philip Bannisters were not even our Estate Agent but gave us way more support than our own. Jennie kept in touch regularly and made sure she was aware of the whole chain. She pushed things when we came to a standstill, when even our solicitor seemed to have given up. We would definitely use Philip Bannister if buying/selling again and highly recommend.

25 July 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi Vicky, thank you for the lovely comments. Jennie is fab! :)

Rated 5 out of 5 stars

Great team effort in getting our sale…

Great team effort in getting our sale over the line. Sue in particular was incredible and without her input I am certain we would not have completed due to lack of communication with other parties.

Thankyou all at Bannister and Co would recommend to anyone

26 July 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Kayleigh, was a pleasure to assist you :)

Rated 5 out of 5 stars

Extremely helpful team

Jennie was amazing!
We were looked after from start to finish and always had reassurance from the team especially Jennie when we needed it! Being first time buyers is so daunting but we were helped every step of the way

28 June 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks, Becca :)

Rated 5 out of 5 stars

Everyone in the Bannisters office were…

Everyone in the Bannisters office were professional, friendly, quick to respond and, most importantly, got the job done. We want to thank them for selling our house in a difficult market and helping us through the whole process. We wish them all the best for the future. Steve and Angela.

30 May 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi both, we really appreciate the feedback :)

Rated 5 out of 5 stars

Sue and the team at Philip Bannister …

Sue and the team at Philip Bannister provided an excellent service from start to finish. Sue has been amazing from getting viewings to securing a sale plus all the ongoing support through the process to completion. Sue and the team worked closely with me to ensure a positive outcome and I highly recommend Philip Bannister & Co. to any seller or buyers. EXCELLENT SERVICE well done.

4 June 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi Mr Cammack, thank you for the wonderful feedback. Take care.

Rated 5 out of 5 stars

Long distance selling

Working from long distance to sell the house. Very helpful phone calls and emails along the way so I didn't have to come back to Hull. Full confidence in the team and particularly Jennie who kept me informed at every stage.

24 May 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Elizabeth :)

Rated 5 out of 5 stars

Excellent

Dealt with Sue when selling my bungalow. Efficient service, done all viewings and kept us up to date with everything. Would recommend 100%

11 May 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you, John.

Rated 5 out of 5 stars

We have just had a valuation on our…

We have just had a valuation on our house, Alex Bannister came and valued our home. A nicer well spoken individual who conducted himself so professionally, you would not meet anywhere nowadays. Well spoken and so informative, it was an absolute pleasure to meet, a credit to his parents, they must be very proud of him. I would have no hesitation to recommend Bannisters Estate Agents to any of my friends or family.

1 March 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mr Edmonds, lovely words.

Rated 5 out of 5 stars

Excellent service

I can highly recommend Philip Bannisters to sell a property. They have recently sold my mothers bungalow - I have been impressed by their professionalism, knowledge and excellent communication. I was very pleased that the bungalow sold very quickly. Sue has at all times been highly efficient, supportive and kept me regularly updated on progress. In our opinion the sale couldn't have gone more smoothly. My many thanks to Sue and her team.

5 February 2024
Unprompted review
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Reply from Philip Bannister &Co

That's so kind of you, thanks.

Rated 5 out of 5 stars

I have been dealing with Jennie and Sue…

I have been dealing with Jennie and Sue for a few months now. I have found them to be very helpful and efficient. They kept me informed along the way. Arranged viewings and nothing was too much trouble. I can certainly recommend this estate agents.

29 January 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you!!

Rated 5 out of 5 stars

Professional and helpful

From start to finish, everyone was brilliant, from the initial valuation by Alex to Sue who was there for me on completion day. I was kept updated at every stage by Jennie, who was an absolute superstar, and must now be so relieved that she doesn't have to call me every week!
Thank you for all your help and support. I will definitely use Bannisters again if I decide to move.

29 January 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Alison, all the best :)

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