i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... See more
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The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... See more
Company replied
The ordering process and delivery were fine but the design of this bag is strange. The shoulder straps are too close together which makes the bag not sit properly on shoulder/ hanging rather than clo... See more
Great quality at a great price. Delivery was quick and there were no issues returning and exchanging one item which didn’t fit. Will definitely be ordering again and recommend Pierre Francis to anyone... See more
Company details
Written by the company
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Contact info
15 Burnet Lane, HP22 7DD, Broughton, United Kingdom
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4.4
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Pierre Francis
Thank you Very much for your time and review! Happy Christmas!
Good quality and quick delivery
17 November 2023
Reply from Pierre Francis
Thank you very much for your review!
Look fine so hope they fit
24 November 2023
Reply from Pierre Francis
Thank you for your review! Have a great weekend!
Unfortunately i had to send the dress…
Unfortunately i had to send the dress back,as it was not what my wife wanted. But customer relations was 1st class,they paid me back straight away in my account and apologised the dress wasn't right for my wife. If only every company you dealt with was like that.
31 October 2023
Reply from Pierre Francis
Thank you very much Anthony for you time and review! Much appreciated !
Great product and a very prompt delivery
31 October 2023
Reply from Pierre Francis
Thank you for your time Fred and for your review!
Reply from Pierre Francis
Thank you David for your review!
Reply from Pierre Francis
Thank you very much for your review Mark!
Nice doing business with you
Nice doing business with you. The hat fits nicely, the strap at the back is an improvement in the previous one. Thanks for your prompt delivery
3 October 2023
Reply from Pierre Francis
Thank you very much for your review!
Fast. Reliable. Recommended.
Really happy with the yellow goat we ordered, you’ll have no issues ordering from this great little company.
21 September 2023
Reply from Pierre Francis
Thank you very much for your time and review! Much Appreciated!
Very nice and I will shop here again!
The products look very nice and the prices were also very good. The Gilet and rugby top are for my husbands birthday later this month so I cannot say what they look like on as yet but so far I'm very happy!
21 September 2023
Reply from Pierre Francis
Thank you Maxine for your Review! We do hope your husband will be very happy! Best wishes for both of you
I have been totally impressed by the…
I have been totally impressed by the communication and good overall service. Thank you
7 September 2023
Reply from Pierre Francis
thank you very much for your feedback!
Prompt and friendly response
Prompt and friendly response - genuinely grateful for the order. Tasteful thankyou card sent to me
4 September 2023
Reply from Pierre Francis
Thank you very much for your feedback!
Reply from Pierre Francis
Thank you very much for taking time and leaving review for us! Much appreciated!
Reply from Pierre Francis
Thank you very much for taking time and leaving this review for us! Much appreciated!
Delighted
Fast delighted very, beautiful, lightweight vesrs, perfect for this season. Brightly-coloured and colourfast too!
7 June 2023
Reply from Pierre Francis
Thank you for taking time and leaving review. Much appreciated!
Good customer service good quality…
Good customer service good quality products and good prices
30 May 2023
Reply from Pierre Francis
Hello
Thank you very much for taking time and leaving review for us! Much appreciated!
Very good delivered an excellent time
25 May 2023
Been a week since a placed order and…
Been a week since a placed order and I'm still waiting ..Will update as soon as I recieve
29 May 2023
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