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Polybush Reviews 173

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TrustScore 4.5 out of 5

4.7

Car Parts Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made and often easier to fit than alternatives, significantly improving vehicle handling and ride comfort. The service is frequently highlighted as excellent, with many appreciating the helpful staff and efficient ordering process. Reviewers also commend the fast delivery service, with many orders arriving quickly and well-packaged. The website is generally found to be user-friendly, making it easy to find and order the correct parts. However, some people were dissatisfied with the delivery communication, mentioning a lack of tracking information or unexpected issues with international shipping and associated costs.

What people talk about most

Product

Consumers find the product to be of high quality and effective. Many reviewers praise the products for their... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and swift... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery... See more

Order

Customers had positive experiences with order. Many reviewers praised the simple ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied

Rated 5 out of 5 stars

I phoned to check stock and ask a couple of question and the guy at the other end of the phone was amazing, sorry I have forgotten his name. The service from start to finish was absolutely spot on.

Company replied

Company details

  1. #14 of 31 best companies in Car Parts Manufacturer
  2. #76 of 122 best companies in Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

This is more a rating for after sales…

This is more a rating for after sales service after the price for an incorrectly listed part was quickly refunded, I have bought from Polybush in the past and probably will again so this experience hasn’t put me off.

25 October 2024
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Reply from Polybush

Thanks for your review, we're sorry things didn't go quite as planned, we have amended the site so this won't happen again.

Rated 5 out of 5 stars

Fiesta bushes

This is the second lot I've out on my car now done over 200k much better than standard bushes

17 October 2024
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Reply from Polybush

Fantastic! We're glad you like them.

Rated 4 out of 5 stars

All was fine except the forwarding…

All was fine except the forwarding department mixed up invoicing and delivery address….

15 October 2024
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Reply from Polybush

We're sorry you had an issue, we've raised the issue with the dept head. This should now be resolved for future orders.

Rated 5 out of 5 stars

Great replacement bushes.

Rang up first, for a bit of advice, which was freely given and very helpful. Delivery was very quick. Now been fitted by local garage. Got rid of rattles from OEM rubber bushes and definitely shows a handling benefit.
Thoroughly recommended product.

5 June 2024
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Reply from Polybush

Thanks, Brian.
We know these sorts of things aren't the easiest to buy, so we try to be as helpful as possible.

Rated 3 out of 5 stars

Bushes are OK - but ...

Bushes are OK - but:
- shipping costs (to germany) are much too high
- VAT handling and delivery (to germany) is bad

Tip:
- use DHL
- ask Paddock Spares how they do this

Regards
Andreas Krahn

16 May 2024
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Reply from Polybush

Vielen Dank für die Bewertung, wir werden uns mit Versand Alternativen befassen

Rated 5 out of 5 stars

DB7 front upper wishbone bushes

Bought front upper wishbone bushes for my Aston Marin DB7 (same as XJS).
Quick delivery, bushes fitted easily into wishbones, all good.
Time will tell if they last as long as the original 27year old originals!

3 May 2024

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