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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made and often easier to fit than alternatives, significantly improving vehicle handling and ride comfort. The service is frequently highlighted as excellent, with many appreciating the helpful staff and efficient ordering process. Reviewers also commend the fast delivery service, with many orders arriving quickly and well-packaged. The website is generally found to be user-friendly, making it easy to find and order the correct parts. However, some people were dissatisfied with the delivery communication, mentioning a lack of tracking information or unexpected issues with international shipping and associated costs.

What people talk about most

Product

Consumers find the product to be of high quality and effective. Many reviewers praise the products for their... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and swift... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery... See more

Order

Customers had positive experiences with order. Many reviewers praised the simple ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied

Rated 5 out of 5 stars

I phoned to check stock and ask a couple of question and the guy at the other end of the phone was amazing, sorry I have forgotten his name. The service from start to finish was absolutely spot on.

Company replied


Company details

  1. #14 of 31 best companies in Car Parts Manufacturer
  2. #76 of 122 best companies in Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, I will definitely be buying more from Polybush

30 April 2024
Polybush logo

Reply from Polybush

That's what we like to hear.
Thanks!

Rated 5 out of 5 stars

Polybush is a very serious company

Polybush is a very serious company! Very good after sale service, and great advice. One parts was not the correct size for my Volvo and you refund me immediately ! I will recommend your company without hesitation!!
thanks
Vincent

22 April 2024
Polybush logo

Reply from Polybush

That's what we like to hear.
Thanks!

Rated 5 out of 5 stars

Excellent

great service. very helpful staff. easy transaction.

12 April 2024
Polybush logo

Reply from Polybush

Thank you, we aim to please!

Rated 5 out of 5 stars

Very fast response from customer…

Very fast response from customer service.
Wrongly doubbled my order due to browser problems, cancelled the second order within a couple hours and refunded the money right after. That's really good service. Shipping to Germany was fast and without any problems. Definitely would buy from them again.

3 April 2024
Polybush logo

Reply from Polybush

Thank you for the review. We try to make every customer's journey a happy one.

Rated 4 out of 5 stars

Great service but couldn't find…

Great service but couldn't find standard road use bushes only "performance" red ones on the website.

25 March 2024
Polybush logo

Reply from Polybush

This is an old nomenclature going back 40 years where the original bushes were very soft. Nowadays, vehicles have much tighter suspension tolerances and require harder bushings... Which are the "performance" grade of old.

We'll try to make this clearer though.

Rated 5 out of 5 stars

Easy peasy

Quick delivery and the location diagrams make it easy to find the part you are looking for.

28 February 2024
Polybush logo

Reply from Polybush

That's what we like to hear.
Thanks!

Rated 5 out of 5 stars

Top quality

Top quality, top speed delivery🙃🙃 thank you. Roland

5 March 2024
Polybush logo

Reply from Polybush

That's what we like to hear.
Thanks!

Rated 5 out of 5 stars

Julie is a pleasure to deal with she…

Julie is a pleasure to deal with she went above and beyond I had trouble shipping to ireland and these guys stayed in touch,sending my parts twice . And when I finally fitted them the difference was amazing.
Great company great product

23 February 2024
Polybush logo

Reply from Polybush

That's what we like to hear.
Thanks!

Rated 5 out of 5 stars

Transformed my MX5!

I purchased some MX5 Engine mounts from Polybush & it transformed my car!

I put the orange engine mounts on my turbo MK1 and what a difference, better throttle response and NO NVH! I'm very very happy with my purchase

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Not good

Did not fit got a bill for 80 quid from engineer old ones put back not a happy customer was advised after phone call before buying that they where correct so much for that.

1 February 2024
Polybush logo

Reply from Polybush

Could you please provide us with information on your purchase including the vehicle it was for, so that we are able to confirm against our fitment guides?

Thanks

Show reviews in all languages. (173 reviews)

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