Post Office  Reviews 3,722

Absolutely disgraceful.A young postman turned up and parked in front of my door, shoved a letter through my box all crumpled up. As I was in the hallway I looked and it wasn't for me so I opened the door and was going to hobble to their house as I have difficulty walking but he was still there so I called out to him before he drove off. He nodded and pointed to the house in question so HE KNEW it wasn't for me, so for the sheer cheek I made him get out of his van and post it correctly. This is not the service WE PAY FOR

This review is for the south end post office croydon. What a warm friendly place. Been coming here for aboustly years. It's such a pleasure to go in there the guy is soooo helpful funny and is always prepared to help above and beyond I come out of there feeling refreshed as he always makes me laugh he was has a good conversation with you not just take your money brilliant service and thank you.

Wow,,, what a really unpleasant experience I've just had with this Groby post office staff, especially a guy behind the counter. I told him I've been renewing my car tax using the V10 form here for last 6 yrs. (owner) wasn't there. I was sarcasticly and rudely told by the guy," I've been doing this for 16years and I've never ever had anyone get 50% reduction on car tax from post office"But,,, Anyway, I got the V10 filled it in.
Though decided to Google it to prove my truth, as expected all information came up 🤷🏻👍
I asked him to read it,, but he refused! I said "read it because your making me look like I'm stupid" and you need need to update this informationin in your head seeing as you didnt know for 16 years..you know now!!!. So I read it out,, he totally ignored me.
So, the lady staff said, I will do it, now you've told us that, I will know next time. However, there are not many people on pip that do that, maybe just you and a couple more 😲 🤬I said the other lady ( owner) never made me feel like this ever.
So,,, it was done and sent off,
How do i feel now after that experience 🤷🏻
Angry
Embarrassment
Frustrated
Definitely upset and mortified that I had to insist and prove to them what I'm saying is the truth.
They didn't know ????? Really
Just because someone hasn't been to Your counter!! To do it, does not mean it can not be done.
Update your knowledge,

How are these guys still in business. Will never use again but will now opt for locker drop!

If I could rate them 0, I would. There’s no one you can talk to, their website is sooooo bad and difficult to navigate. I tried submitting a complaint, but you can’t if you’re not a sender. Their employees, including the local postman, are lying about attempting to deliver parcels. When you tell them to deliver on a certain date, they still try to deliver on a day you didn’t specify. What a perilous organisation. Why do they still exist? I’d really like to know.

Rhondda cynon taf post office is disgusting lucky to get a delivery once a week at most then it either goes to wrong house or they dlsay they have left a card which they haven't total joke

So luck to have this as my local post office. Always welcoming and helpful, always super-efficient. S

Called in at 8am on Saturday to collect an Evri parcel, man behind the counter pointe at a small sign which gave pick up times, there was no one else in the shop at the time but he wouldn’t look for my parcel, not a pleasant experience at all, first time I’ve used this post office for a parcel collection and definitely the last.
Not at all convenient if you work full time then trying to fit everything in at the weekend.
Maybe some customer service training would be beneficial

The old guy tall with glasses who servs there is horribly rude to all customers, if he is the owner he should shut down or go on retairment. I ain't comming back.

I would just like to write a review about our postman at The Precinct in Bognor Regis, West Sussex. His name is Steve and he was so very helpful when my parcel went missing. He went over and above to help solve the problem, making calls to try and locate the missing parcel when he really didn't have to. Would just like to take this opportunity to thank him for all his help and give credit where credit is due. He delivered my parcel today which I was very happy about.

Postman left card, but blank , nothing on it ... how lazy you have to be

TODAY I RECEIVED MY MAIL NOT FIT TO READ WAS HANGING OUT THE POST BOX DAM DISGRACE IT IS THEY ARE USLESS just

WET THOUGH

Paid £10.25 for the sending an item to get proof of delivery. The photograph provided by royal mail was not of my item but mail delivered to that address. When I questioned customer service to ask why,
I was told this was normal practice. So ask yourselves do you feel it was worth spending that amount of money.

Popped in to post a return to eBay, lady was really helpful explaining how it works and solved my issue with the label. Great little post office, clean and friendly. Bonus that it is open till 5:30pm most days.
Thank you for your help.

Exchange rate rip off - avoid using Post Office for currency. They rip you off at the tills

I believe they own Post HQ, it’s the worst PO Box ever there’s no way to actually get your mail and they ignore all emails and phone calls

what a tragic company this is ,why anyone uses them i just dont know recently i had a parcel conveyed by them ,the day they said it was due to be delivered they sent an email saying it had been sent to sorting office 70 miles away, but they would sort it . heard nothing since , i assume i will never get it now.

I did the tablet application for passport at the Dunstable post office and Harsh did it for us. He was very patient and was really efficient. I got back the passports along with the old passports under 2 weeks. Very good

Today will be the FINAL time I ever step foot in HORRIBLE HORNCASTLE post office! Who on earth do these jumped up rude arrogant people think they are?
NO SERVICE. All.look.miserable! Made me go back in the quee as my label.wasnt big enough to scan! So I had to go back in quee and get up bigger! I would rather buy a book.of stamps. And send parcels back through EVRI!