Potato House Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful service, rapid delivery, and excellent quality of the products, often arriving well-packed and safe within the expected timeframes. Many appreciate the extensive range of varieties available, along with the detailed information provided to help with selection and cultivation. The ordering process is described as easy, and the company's communication, including delivery updates and advice, is highly valued by consumers. However, some people mentioned issues with delivery, including damaged items or packages left in the rain by the delivery company. A few other people also felt that the tubers received were too small to plant, despite being within legal limits.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality of the seed... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and good quality of seed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied


Company details

  1. #11 of 30 best companies in Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(449)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality seed potatoes

Good quality seed potatoes, free postage, swift delivery, excellent website

21 January 2026
Potato House logo

Reply from Potato House

Thank you for highlighting these points! We are looking forward to hearing how you get on. Chits away!

Rated 5 out of 5 stars

Well packed and good quality seed…

Well packed and good quality seed potatoes as normal. Will order again.

19 January 2026
Potato House logo

Reply from Potato House

We're looking forward to hearing how you get on this year. We're here if you have any questions.

Rated 2 out of 5 stars

Poor delivery

The delivery driver left my order by our front gate in the pouring rain. These is a covered porch 10 metres beyond the gate is perfect view. I spent hours rescuing my seed potatoes from the soaking wet bag. I just hope they will be ok.

12 January 2026
Potato House logo

Reply from Potato House

The delivery is part of our overall service to our customer however this part is out of our control once the parcel leaves our farm and we rely on our customers to let us know about any issue.

I see that you have not contacted us about the delivery. We can only complain to the courier about their service if we know that there is a problem.

If any goods are damaged in transit we always put this right for our customer. However we do need to know that there is an issue to put right.

Please note that seed potatoes are very sturdy and would need to be completely submerged for days for any long-term damage. Our bags are also very sturdy and can withstand most weather and transport conditions.

Please email amy@potatohouse.co.uk with your concerns about the delivery and please send some pictures of the tubers and we can help ascertain if they are viable or not.

In the meantime get these spuds chitting! We're here to help, so if you have any questions over the growing period let us know.

Rated 5 out of 5 stars

Great choice of unusual varieties…

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will grow well.

19 January 2026
Potato House logo

Reply from Potato House

We also have 6-tuber nets of every variety! We're here all season if you have any growing questions. We're looking forward to hearing how you get on.

Rated 5 out of 5 stars

The seed potatoes were well packaged…

The seed potatoes were well packaged and delivered at the time expected. I set them up to chit right away, and there were no suspect or damaged tubers at all It's up to me now.

19 January 2026
Potato House logo

Reply from Potato House

Chits away!
We work hard at getting the orders away at the right time and so we really appreciate when this is mentioned!.
It is up to you now, but we're on hand if you have any questions!

Rated 5 out of 5 stars

Great range of seed potatoes easy…

Great range of seed potatoes easy ordering and very prompt delivery

19 January 2026
Potato House logo

Reply from Potato House

Thank you on all counts! We're looking forward to hearing how you get on and are here if you need help with anything.

Rated 5 out of 5 stars

Great little company

Great little company. I order seed potatoes form them every year and always have good service.

19 January 2026
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Reply from Potato House

Thank you for your continued support and your review. We are looking forward to seeing how you get on this year - we're here if you have any questions.

Rated 4 out of 5 stars

Good potatoes but a shame you use Evri…

Good potatoes but a shame you use Evri as your delivery company . Poor communication from them

19 January 2026
Potato House logo

Reply from Potato House

It is a shame that we lose a star because of the lack of communication from another company, although I accept that this is part of our overall service to you.

We can only let them know that their service isn't up to scratch if our customers tell us and we have not had any communication about this from you. If you could drop us a line amy@potatohouse.co.uk explaining the issue, we can take it up with them.

Meanwhile, get the potatoes chitting! We are looking forward to hearing how you get on over the season and we're here if you have any questions.

Rated 5 out of 5 stars

First time buyer

First time buyer, really impressed

19 January 2026
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Reply from Potato House

Brilliant! That's what we like to hear! We're here for any questions you may have at any time. We hope you get a great potato patch

Rated 5 out of 5 stars

Use them every year

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the information about it you need. When to harvest, size, best use eg boiling, roasting etc.

11 January 2026
Potato House logo

Reply from Potato House

Thank you for your detailed review! We are proud of our range and service. We hop you get a great potato patch - we're here to help if you have any questions.

Rated 3 out of 5 stars

Although size isn't everything...

Although they were of good quality and within the accepted limits I thought that the majority of the tubers were too small to plant. Disappointing .

When I pointed out that I had contacted them prior to writing the review my request for a change in their response I was ignored.

23 January 2026
Unprompted review
Potato House logo

Reply from Potato House

Hi there
I have had a look at your order and I see that you have not contacted us about this issue and as you don't mention the size of the tubers in your review, I can only answer in general terms.

The potatoes are within accepted limits but were too small is very contradictory!

Expectations of what a seed potato should be vary from each customer and some like the smallest possible, while other like large potatoes to cut up. We go over the sizes and variations of sizes in a FAQ and also on a tab on each variety. We include pictures here to show size and variation in size that you may get in your pack and hope to be as transparent as we can about this. At check out we ask our customers if they have read this information. Potatoes are a natural product and differences between varieties and different years are normal. All our seed has been certified.

Seed Potatoes are generally much smaller than the eating equivalent. Unless otherwise stated, we sell our potatoes as 35mm which is the industry standard across the UK. The legal limit for UK seed potatoes is 25mm. We abide by the rules set in The Seed Potatoes (Scotland) Regulations 2015

All tubers over 35mm (indeed 25mm) will produce a healthy plant with a great yield, unless of course there is a problem with blight, beasties or some other factor such as weather.

However, we are human and mistakes can happen as we are working with a natural product . You don't say what the size of your tubers are and so if you think that any of the tubers fall below 35mm, please put them against a ruler and then send a pic to amy@potatohouse.co.uk

Get these chitting!

We are looking forward to updates over the season. We're here for any questions you may have.

~~~~~~~~~~~~~~~

Hi there - you did not contact us prior to, or after writing your initial review. I have checked my junk mail. You have not "pointed this out" and as no email was received, you were not ignored. Please check you have the correct email. If you reply to your confirmation email, it will come to us.

Again, if you would like to send me some pics of your tubers against a ruler that would be great. We are human and can make mistakes.

You are welcome to keep this conversation public and you can upload any pictures of your tubers against a ruler on our social media.

~~~~~~~~~~~~~~
With apologies to this reviewer. This review only had the first name and the order was under their initials. When looking through the orders I filtered for any recent ones from that first name, assuming the order would be under the same name, and cross-referenced with correspondence.

This reviewer DID contact us in mid January, to say that thier 6 tuber net was 264g.
Potato House replied to this to say that the legal limit (as stated on the label) was 150g and so the net was almost double the required size.

Unfortunately, the customer did not receive this reply.

This reviewer has a lovely heritage variety in the order. We are proud to be one of only a few growers keeping these varieties alive. If we had to sell larger seed potatoes, more of the crop would be unviable and therefore the price would go up.

We know that the rules that we follow do not live up to the expectations that some customers have about Seed Potatoes. Consequently, we aim to be as open as we can be on our web page about all aspects of buying and growing seed potatoes, this includes mentioning size. We welcome all reviews as they show the differing expectations.

We are looking forward to updates all season about these lovely potatoes.

Rated 5 out of 5 stars

Potato house never disappoints

Always a great experience with potato house. Will always use them in the future.

11 January 2026
Potato House logo

Reply from Potato House

Thank you for your continued custom. We're here if you have any questions over the period. I hope you get a great potato patch.

Rated 5 out of 5 stars

Potatoes in good condition

Potatoes in good condition

11 January 2026
Potato House logo

Reply from Potato House

Thank you for letting us know. We hope you get a great potato patch - we're here for any questions over the growing period.

Rated 5 out of 5 stars

Good quality seed potatoes

Potatoes came securely packed and are good quality organic seed potatoes. A lot of different varieties of seed potatoes on the website and choice of quantity too. Very happy.

11 January 2026
Potato House logo

Reply from Potato House

Thank you for your lovely words! We proud of our range and service. We're here all season for any questions. Chits away!

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