Potato House Reviews 

450
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful service, rapid delivery, and excellent quality of the products, often arriving well-packed and safe within the expected timeframes. Many appreciate the extensive range of varieties available, along with the detailed information provided to help with selection and cultivation. The ordering process is described as easy, and the company's communication, including delivery updates and advice, is highly valued by consumers. However, some people mentioned issues with delivery, including damaged items or packages left in the rain by the delivery company. A few other people also felt that the tubers received were too small to plant, despite being within legal limits.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality of the seed... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and good quality of seed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied


Company details

  1. #11 of 30 best companies in Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

450 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(450)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Always quality seed and fast delivery…

Always quality seed and fast delivery even to us in the highlands.

19 May 2025
Potato House logo

Reply from Potato House

As we live and work rurally, we are committed to our promise of not charging any more for postage to "remote" areas and we are glad that you got your order quickly.
We're looking forward to hearing how you get on this season.

Rated 5 out of 5 stars

Their potatoes have never failed me!

Their potatoes have never failed me! Great customer service too, always happy to answer questions. A pleasure to deal with.

22 April 2025
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Reply from Potato House

Thank you for your kind words! It is really lovely to read this and I will pass to all staff concerned. We are looking forward to hearing about how you get on this year - you have some great varieties.

Rated 5 out of 5 stars

Superb range and excellent advice.

Superb range of seed potatoes with great descriptions. So pleased that they are available in small quantities as well as large. Excellent advice on all aspects of growing potatoes… and they follow up at the relevant time after despatch with information on chatting, planting, harvesting etc.
Since finding this company I buy seed potatoes only from them.

22 April 2025
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Reply from Potato House

Thank you so much for mentioning the follow-up advice! This is a new optional service that we are providing to customers and we are glad it is appreciated!
We're here for any questions over the growing period - we hope you get a great harvest

Rated 5 out of 5 stars

Prompt attention to my order sensibly…

Prompt attention to my order sensibly taking into account the issues which may delay deliveries over a Bank Holiday period

22 April 2025
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Reply from Potato House

Bank holidays - love them when sitting in the sun ...loath them when we have orders to go out! We don't dispatch over holidays so the seed potatoes are not in transit longer than they need to be. Thank you for you understanding on that!
We hope you get a great potato patch. we're here to help

Rated 3 out of 5 stars

Meaningless reviews are meaningless

It is not possible to give any meaningful review for this product. The seed potatoes were delivered. I will be able to say more when they have produced a crop!

22 April 2025
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Reply from Potato House

Reviews are generally given for the service and goods up to that point, not what might happen in the future and so this 3* review is unusual, but none-the-less I appreciate the time taken to write us the review.

The review might be more meaningful if you were to mention aspects of our business that have been good up till now - for example speed of delivery and quality of the goods.

The next part of this experience is up to you not just the seed potatoes that have been delivered!

However, we are here to help you get a great crop and don't just leave you now. We are here to help you - and for that crop to gain the extra 2*

Do you know that if you sign up for our newsletter you will get snippets of advice sent to you individually timed to your order? We're here over email and social media as well for any questions you may have.

Please note that beasties and blight may get in the way of a good crop - and so the elusive extra 2* is out of our hands. Other factors such as weather and soil will contribute to the success of your crop,

We look forward to updates of your season - and of course an updated review in the summer!




Rated 5 out of 5 stars

Outstanding Company & Quality Products

The quality is outstanding and I wouldn’t buy from anywhere else so thank you to all of your workers for quality products and service.

Your customer service is an absolute joy in this day and age and much appreciated.

6 April 2025
Unprompted review
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Reply from Potato House

Thank you for your kind review! We're here all season if you have any questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Excellent range; choose your delivery date

Excellent range, very good quality seed potatoes. Grew last year and they all gave excellent yields. Plus you can order to deliver on a specific date - I ordered in November for late March delivery.

20 March 2025
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Reply from Potato House

We appreciate your comments on our delayed delivery service and other aspects of our business. Thank you for your continued custom. We're here to help all season if you have any questions.

Rated 5 out of 5 stars

Good seed potatoes

Good website with an excellent range, good quality seed potatoes dispatched at a convenient time.
This is my second year of buying seed potatoes from this supplier, so I'm optimistic about the results!

20 March 2025
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Reply from Potato House

Thank you for your continued custom! We dispatch when it is convenient for our customer and we're glad that this is appreciated! Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Hooray! Scottish seeds for a Scottish climate

We've been getting potato seeds from Potato House for a few years now. It's great to get seeds of quality and suitable for our Scottish climate. The interesting range of different organic older varieties is great.
Fingers crossed for a good potato growing season!

20 March 2025
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Reply from Potato House

Thank you for highlighting our range! We are proud of the number of varieties that we bring to the gardens and allotments. Fingers crossed - but if that doesn't work, we're here to help over the season. I hope you get a great potato patch.

Rated 5 out of 5 stars

A great company

My potatoes arrived very quickly. On opening, I noticed one potato was damaged. I emailed photos and asked it the damaged potato could cause issues for the others on the net. I was given good advice and I was sent a replacement bag of potatoes, which also arrived quickly. Customer service were very helpful and friendly.

20 March 2025
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Reply from Potato House

Thank you for your patience and understanding while we sorted your problem out and thank you for your kind words.
We always aim for a quick turnaround.
We're here for any growing questions you may have over the season. Chits away!

Rated 5 out of 5 stars

Valued small customer

Ordering and delivery were as good as usual. Informative email when I identified the drop in size of tubers from previous years.
Even though I’m a small consumer I’m made to feel valued as part of the potato house family. Rare nowadays!

20 March 2025
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Reply from Potato House

We really appreciate your order and review. No order is too small (or too large!).
We're here for any questions you may have. Talking about family - let us know how our baby potatoes get on!

Rated 5 out of 5 stars

Trustworthy company

Produce good quality and arrived earlier than expected. Trustworthy company.

18 March 2025
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Reply from Potato House

We always aim for a quick turnaround, then the orders are in the hands of the delivery companies! I am glad that they got the potatoes to you quickly.

We hope you get a great potato patch, we're here for any questions.

Rated 5 out of 5 stars

Prompt

Prompt, good quality, reasonably priced, large stock of varieties to choose from. Enough said

18 March 2025
Potato House logo

Reply from Potato House

Thank you for highlighting all these points! We're here if you have any potato questions over the growing season

Rated 5 out of 5 stars

Fantastic customer service with a great…

Fantastic customer service with a great selection of seed potatoes! Would highly recommend 😊

10 March 2025
Potato House logo

Reply from Potato House

Thank you on all accounts! We hope you get a great potato patch, we're here to help if you have any questions.

Rated 4 out of 5 stars

Ordering was easy & prompt delivery

A good selection of organic potatoes which look good, hopefully the yield will be high!

19 March 2025
Potato House logo

Reply from Potato House

Thank you for leaving a review mentioning our range of organic seed potatoes and their quality.

I'd like to address your comments about being expensive and late in the season to buy. Our prices remain the same throughout the season and we do not put them up if other places are sold out (we have late season potatoes and these will have a premium when we start to see these in June).

I had a look at your order and you ordered several varieties, getting two x 6 tuber nets of each variety. For info, we also sell in 1kg nets and this would be cheaper per tuber. You can pick the net size on a drop-down menu at checkout.

As you have mentioned your varieties are organic and as the leading grower and supplier of organic seed potatoes in the UK, we know that our prices are in line with other retailers for all varieties. Remember - our prices include delivery so can appear more expensive.

This is our busiest period just now and so you certainly are not late in purchasing your seed potatoes.

Yield can be affected by many things (weather, blight and beasties!) and we're here to help at all stages. Please let us know if you have any questions over the growing period by email or by tagging us on social media.

Chits away! I hope you get a great potato patch

~~~~~~~~~~~~
ETA
thank you for your updated review and star rating.
We hope we can earn the 5th over the season and are looking forward to updates. We're on social media and email if you need any questions answered.

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