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Premiere Collectibles Reviews 

14,922
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,684 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, often signed collectibles, which are frequently described as beautiful and special. Many appreciate the excellent packaging, ensuring items arrive in mint condition, and the overall service, including the provision of authenticity certificates. People also find the ordering process easy and straightforward. However, some people mentioned significant delays in delivery, with items taking much longer than expected to arrive, and a lack of communication regarding shipping status. A few other people also felt that there were issues with order accuracy, such as receiving damaged or incorrect items, or problems with the promised authentication. There were also instances where orders were not received at all.

What people talk about most

Product

Consumers find product quality to be positive, with many reviewers appreciating the items received, often... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting quick shipping and... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing frustration over long wait times,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent condition and... See more

Service

Users describe positive interactions with service, highlighting fast and professional experiences, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

Book is beautiful and I absolutely love it. Only thing that would have made this an even more extraordinary gift was to have a personal message to my 3 year old granddaughter, 3 year old niece, and m... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied

Rated 5 out of 5 stars

Quality products and value added services makes for a wonderful buying experience. We receive the product on time with no damage. Furthermore, the COA is a nice value added service. Too many secretari... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

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Asks customers to review

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4.1

All reviews

(14,922)

2,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast

Fast! Great service great items

23 June 2026
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Reply from Premiere Collectibles

Thanks so much, John! It’s wonderful to hear you enjoyed both the service and the items. We’re grateful to be part of your collecting journey! ✨

Rated 1 out of 5 stars

I ordered over a month ago and it still…

I ordered over a month ago and it still shows awaiting fulfillment. Do you not have the product in stock. If not you should provide a refund.

Thanks Todd Webster

17 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Todd. We're sorry to hear about the delay. Some signed collectibles require additional fulfillment time before they can ship, but we understand that waiting longer than expected can be frustrating.

Our Customer Service team will be reaching out with an update on your order. If you decide you no longer wish to wait, we'll also be happy to assist with your available options. Thank you for your patience!

Rated 5 out of 5 stars

You inform people about where things…

You inform people about where things are at with their packages are and are quick delivery for international customers

23 June 2026
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Reply from Premiere Collectibles

Thank you, Theresa! We're so glad you appreciated the shipping updates and our international delivery service. Keeping our customers informed every step of the way is important to us. Thanks for your support! ✨

Rated 5 out of 5 stars

This place is wonderful

This place is wonderful. The books are always in superb shape. They have fantastic signatures in them too.

30 June 2026
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Reply from Premiere Collectibles

Thank you, Cameron! It means so much to hear that you've consistently received books in superb condition with signatures you love. We truly appreciate your support and look forward to helping you grow your collection for years to come! 📚✨

Rated 5 out of 5 stars

Oh my gosh..

Oh my gosh... incredible experience! Kept up to date on status of delivery, which is always appreciated. Arrived right on time and so carefully packaged. It was like one of THEIR family members was going to receive it. Love love LOVE ! Will continue to purchase from Premiere Collectibles.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much, Beth Ann! Your kind words truly made our day. Knowing the care we put into every package came through means the world to us. We're honored to be part of your collecting journey, and we can't wait to send your next special find. Thank you for being part of the Premiere Collectibles family! ✨

Rated 1 out of 5 stars

Never received my product.

Never received my product or a follow-up from customer service about not receiving my product.
Update: I did get a follow-up: “After reviewing your request, we’re sorry to let you know that the order is beyond our 30-day return and refund policy, which means we’re unable to approve a refund or return at this time.”
No product and no refund.

21 January 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re truly sorry to hear your order has not arrived and that you were left without the follow-up you expected. We understand how important it is to feel informed, and we’ll have our team look into this and reach out to help resolve the issue.

Rated 5 out of 5 stars

I have been ordering autographed books…

I have been ordering autographed books for 2 years .. I have 72 . I have started on Vinyl !

22 June 2026
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Reply from Premiere Collectibles

Thank you, Scott! Wow, 72 signed books is an incredible collection! We're honored to have been part of your collecting journey, and we're excited to hear you've started adding signed vinyl, too. Here's to many more amazing finds! 🎉📚🎶

Rated 5 out of 5 stars

I am happy with my purchase and…

I am happy with my purchase and delivery. I will order from Premier collectibles again.

29 June 2026
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Reply from Premiere Collectibles

Thank you, Lisa! We're so happy to hear you enjoyed your purchase and delivery. Knowing you'll shop with us again is the greatest compliment. We can't wait to help you find your next special collectible! ✨

Rated 1 out of 5 stars

Terrible company

Terrible company. I ordered March 9th and still never received anything. Don't be foolish like me and order anything from them.

9 March 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Morgan. We’re sorry to hear about your experience and understand how frustrating it must be to be waiting this long for your order.

We’d appreciate the opportunity to look into this and help address your concerns. Please reach out to our Customer Service team with your order details so we can review what happened and work toward a resolution.

Thank you for giving us the chance to make this right.

Rated 5 out of 5 stars

Amazing

Amazing! All as described. Received safely. Thank you.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you, Simon! We're delighted everything arrived safely and exactly as described. Enjoy your new collectible, and thanks for choosing Premiere Collectibles! ✨

Rated 5 out of 5 stars

Amazing … Beautifully presented piece…

Amazing … Beautifully presented piece to add to my memorabilia collection!!

29 June 2026
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Reply from Premiere Collectibles

Thank you, Robbie! We're thrilled your new piece found a place in your memorabilia collection. Enjoy it, and thank you for letting us be part of your collecting journey! ✨

Rated 2 out of 5 stars

Waited and waited and waited

I did a pre-order on a book in March, the book came out the beginning of May and I didn’t get the book until almost 2 months later and that was after chatting with AI and then emailing the company. I realize there was a wait, but I did just that, waited and waited and waited, until I remembered and it just kept waiting in the processing stage. It’s a good thing I even remembered I ordered the book or I’d still be waiting.Not ordering from here again.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re sorry to hear about the extended wait and the frustration of not receiving updates when you expected them. We understand how disappointing it can be to place a preorder, patiently wait, and then feel like your order was overlooked.

We appreciate your patience and feedback. We’re continuously working to improve our preorder communication and fulfillment process so customers feel informed throughout the journey. We’re glad you were eventually able to receive your book, and we appreciate you giving us the opportunity to learn from your experience.

Rated 1 out of 5 stars

I ordered several book months ago

I ordered several book months ago, and when they arrived I was one book short. I contacted customer service, and was told the missing book would be on its way asap. 3 weeks later, no book. I reached out to customer service again, and this time I was told by now the book was out of stock. The book should have been reserved for me since I ordered it months ago. Ridiculous.

22 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re truly sorry for the frustration caused by the missing book and the delayed update. We understand how disappointing it must have been to wait for your order and then learn the item was no longer available.

We appreciate your patience and your feedback. We’ll continue working to improve our processes and provide a better experience for our collectors.

Rated 5 out of 5 stars

Well packaged items

Well packaged items, Legit Items,

29 June 2026
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Reply from Premiere Collectibles

Thank you, Miguel! We're glad you’re happy with the quality of your collectibles. We appreciate your trust and support, and we hope to add another great piece to your collection soon! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Johnny! We’re so happy to hear you’ve continued to have a great experience with us. We truly appreciate your support and look forward to being part of your next collectible find! ✨

Rated 2 out of 5 stars

Product was significantly delayed and…

Product was significantly delayed and was “upgraded” to a book plate edition instead of an actual signed copy which is what it was originally advertised as, disappointing all around.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Joshua. We’re sorry to hear the delay and change in format were disappointing. We understand that collectors value the difference between a book signed directly by the author and a signed bookplate edition.

We appreciate your patience and your feedback. We’ll continue working to provide clearer updates and a better experience for our collectors.

Rated 5 out of 5 stars

Answered all of my concerns and kept me…

Answered all of my concerns and kept me up to date on latest news about my order. Package arrived safely, worth the wait. Truly wonderful!

29 June 2026
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Reply from Premiere Collectibles

Thank you so much, Maximilian! We're delighted we could keep you informed along the way and that your order arrived safely. Your patience means a lot to us, and we're so happy it was worth the wait. Enjoy your new collectible! ✨

Rated 1 out of 5 stars

Item was damaged

Item was damaged. Customer care was poor. Only offered 30% off initially then to 50%. Nil offer of replacement. Lack of care in packing essentially has made the collectable worthless.

Expected more from collectable company.

Would not ever recommend to anyone.

19 June 2026
Rated 1 out of 5 stars

I tried your mystery box for 2 vinyls…

I tried your mystery box for 2 vinyls at 99.00. I managed to get Blue October that I already purchased for 50.00 and Rick Ross that goes for 60.00. It says guaranteed worth significantly more than purchase, thanks for the 11 bucks in savings. Next time just say albums that won’t sell. I think now I’m going to sit back and think how I’m going to spend all of my significant savings. Thanks

26 June 2026
Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Timothy! We're so glad you enjoyed both the products and the fast service. We truly appreciate your support and look forward to helping you find your next collectible! ✨

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