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Premiere Collectibles Reviews 

14,941
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,691 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting items often arrive as described and in excellent condition. Many people appreciate the careful packaging, ensuring items are well-protected and arrive safely. Reviewers also highlight the great service and ease of ordering, with many receiving their purchases on time. However, some customers also noted significant delays in delivery and communication issues regarding their orders. A few other people also felt that items arrived damaged or were not exactly as described, sometimes missing expected features or authentication.

What people talk about most

Product

Consumers find product quality to be positive, with many appreciating the authenticity and unique nature of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising super fast... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting significant delays,... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent condition of books and... See more

Service

People report positive experiences with service, often describing it as professional, fast, and a pleasure to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied

Rated 4 out of 5 stars

Everything arrived on time on safely like they said it would. I did two different presales and came together as expected.

Company replied

Rated 5 out of 5 stars

I think I was sent an autograph copy on accident. I dont remember ordering a autographed copy of Screaming Life. I cant remember if there was an option or not. But awesome book. I truly enjoy read... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

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4.1

All reviews

(14,941)

2,634 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You inform people about where things…

You inform people about where things are at with their packages are and are quick delivery for international customers

23 June 2026
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Reply from Premiere Collectibles

Thank you, Theresa! We're so glad you appreciated the shipping updates and our international delivery service. Keeping our customers informed every step of the way is important to us. Thanks for your support! ✨

Rated 5 out of 5 stars

This place is wonderful

This place is wonderful. The books are always in superb shape. They have fantastic signatures in them too.

30 June 2026
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Reply from Premiere Collectibles

Thank you, Cameron! It means so much to hear that you've consistently received books in superb condition with signatures you love. We truly appreciate your support and look forward to helping you grow your collection for years to come! 📚✨

Rated 5 out of 5 stars

Oh my gosh..

Oh my gosh... incredible experience! Kept up to date on status of delivery, which is always appreciated. Arrived right on time and so carefully packaged. It was like one of THEIR family members was going to receive it. Love love LOVE ! Will continue to purchase from Premiere Collectibles.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much, Beth Ann! Your kind words truly made our day. Knowing the care we put into every package came through means the world to us. We're honored to be part of your collecting journey, and we can't wait to send your next special find. Thank you for being part of the Premiere Collectibles family! ✨

Rated 1 out of 5 stars

Never received my product.

Never received my product or a follow-up from customer service about not receiving my product.
Update: I did get a follow-up: “After reviewing your request, we’re sorry to let you know that the order is beyond our 30-day return and refund policy, which means we’re unable to approve a refund or return at this time.”
No product and no refund.

21 January 2026
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Reply from Premiere Collectibles

We're truly sorry to hear about your experience and understand how frustrating it is to feel that an order was never received.

After reviewing your account, we found that this issue was first reported approximately six months after the order was delivered, which is well beyond our 30-day reporting and resolution window. While we always want to help when something goes wrong, our policies are in place because carriers and payment providers have limited timeframes for investigating lost shipments and filing claims.

We understand this isn't the outcome you were hoping for, and we regret that we weren't able to resolve the issue after such a significant amount of time had passed. That said, a member of our team will be reaching out to you directly to follow up on your concerns.

We appreciate your feedback, as it helps us continue improving our communication and processes for future customers.

Rated 5 out of 5 stars

I have been ordering autographed books…

I have been ordering autographed books for 2 years .. I have 72 . I have started on Vinyl !

22 June 2026
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Reply from Premiere Collectibles

Thank you, Scott! Wow, 72 signed books is an incredible collection! We're honored to have been part of your collecting journey, and we're excited to hear you've started adding signed vinyl, too. Here's to many more amazing finds! 🎉📚🎶

Rated 5 out of 5 stars

I am happy with my purchase and…

I am happy with my purchase and delivery. I will order from Premier collectibles again.

29 June 2026
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Reply from Premiere Collectibles

Thank you, Lisa! We're so happy to hear you enjoyed your purchase and delivery. Knowing you'll shop with us again is the greatest compliment. We can't wait to help you find your next special collectible! ✨

Rated 1 out of 5 stars

Terrible company

Terrible company. I ordered March 9th and still never received anything. Don't be foolish like me and order anything from them.

9 March 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Morgan. We’re sorry to hear about your experience and understand how frustrating it must be to be waiting this long for your order.

We’d appreciate the opportunity to look into this and help address your concerns. Please reach out to our Customer Service team with your order details so we can review what happened and work toward a resolution.

Thank you for giving us the chance to make this right.

Rated 5 out of 5 stars

Amazing

Amazing! All as described. Received safely. Thank you.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you, Simon! We're delighted everything arrived safely and exactly as described. Enjoy your new collectible, and thanks for choosing Premiere Collectibles! ✨

Rated 5 out of 5 stars

Amazing … Beautifully presented piece…

Amazing … Beautifully presented piece to add to my memorabilia collection!!

29 June 2026
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Reply from Premiere Collectibles

Thank you, Robbie! We're thrilled your new piece found a place in your memorabilia collection. Enjoy it, and thank you for letting us be part of your collecting journey! ✨

Rated 2 out of 5 stars

Waited and waited and waited

I did a pre-order on a book in March, the book came out the beginning of May and I didn’t get the book until almost 2 months later and that was after chatting with AI and then emailing the company. I realize there was a wait, but I did just that, waited and waited and waited, until I remembered and it just kept waiting in the processing stage. It’s a good thing I even remembered I ordered the book or I’d still be waiting.Not ordering from here again.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re sorry to hear about the extended wait and the frustration of not receiving updates when you expected them. We understand how disappointing it can be to place a preorder, patiently wait, and then feel like your order was overlooked.

We appreciate your patience and feedback. We’re continuously working to improve our preorder communication and fulfillment process so customers feel informed throughout the journey. We’re glad you were eventually able to receive your book, and we appreciate you giving us the opportunity to learn from your experience.

Rated 1 out of 5 stars

I ordered several book months ago

I ordered several book months ago, and when they arrived I was one book short. I contacted customer service, and was told the missing book would be on its way asap. 3 weeks later, no book. I reached out to customer service again, and this time I was told by now the book was out of stock. The book should have been reserved for me since I ordered it months ago. Ridiculous.

22 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re truly sorry for the frustration caused by the missing book and the delayed update. We understand how disappointing it must have been to wait for your order and then learn the item was no longer available.

We appreciate your patience and your feedback. We’ll continue working to improve our processes and provide a better experience for our collectors.

Rated 5 out of 5 stars

Well packaged items

Well packaged items, Legit Items,

29 June 2026
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Reply from Premiere Collectibles

Thank you, Miguel! We're glad you’re happy with the quality of your collectibles. We appreciate your trust and support, and we hope to add another great piece to your collection soon! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Johnny! We’re so happy to hear you’ve continued to have a great experience with us. We truly appreciate your support and look forward to being part of your next collectible find! ✨

Rated 2 out of 5 stars

Product was significantly delayed and…

Product was significantly delayed and was “upgraded” to a book plate edition instead of an actual signed copy which is what it was originally advertised as, disappointing all around.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Joshua. We’re sorry to hear the delay and change in format were disappointing. We understand that collectors value the difference between a book signed directly by the author and a signed bookplate edition.

We appreciate your patience and your feedback. We’ll continue working to provide clearer updates and a better experience for our collectors.

Rated 5 out of 5 stars

Answered all of my concerns and kept me…

Answered all of my concerns and kept me up to date on latest news about my order. Package arrived safely, worth the wait. Truly wonderful!

29 June 2026
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Reply from Premiere Collectibles

Thank you so much, Maximilian! We're delighted we could keep you informed along the way and that your order arrived safely. Your patience means a lot to us, and we're so happy it was worth the wait. Enjoy your new collectible! ✨

Rated 1 out of 5 stars

Item was damaged

Item was damaged. Customer care was poor. Only offered 30% off initially then to 50%. Nil offer of replacement. Lack of care in packing essentially has made the collectable worthless.

Expected more from collectable company.

Would not ever recommend to anyone.

19 June 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your feedback. We’re truly sorry that your collectible arrived damaged and that your experience with our customer service did not meet your expectations.

We understand how important the condition of a collectible is, and we regret the frustration this caused. We’ve reviewed your concerns and will reach out directly to work toward a resolution.

We appreciate your feedback, as it helps us continue improving both our packaging and the experience we provide to our customers.

Rated 1 out of 5 stars

I tried your mystery box for 2 vinyls…

I tried your mystery box for 2 vinyls at 99.00. I managed to get Blue October that I already purchased for 50.00 and Rick Ross that goes for 60.00. It says guaranteed worth significantly more than purchase, thanks for the 11 bucks in savings. Next time just say albums that won’t sell. I think now I’m going to sit back and think how I’m going to spend all of my significant savings. Thanks

26 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback. We're sorry to hear that your Mystery Box didn't meet your expectations. We understand how disappointing it is to receive items you already own, especially when you were hoping for a more exciting experience.

We appreciate you bringing this to our attention, and our team will be reaching out to you directly to discuss your experience and work toward a resolution.

Thank you for your honest feedback. It helps us continue improving the experience for all of our customers.

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Timothy! We're so glad you enjoyed both the products and the fast service. We truly appreciate your support and look forward to helping you find your next collectible! ✨

Rated 1 out of 5 stars

IVE BEEN WAITING ALMOST 2 MONTHS FOR AN…

IVE BEEN WAITING ALMOST 2 MONTHS FOR AN ORDER THAT IS MEANT TO BE A GIFT I KEEP GETTING TOLD TO "JUST BE PATIENT" ITS RIDICULOUS

UPDATE! They wrote there response to this and yet on there site they replyed the same day with this totally different response...Re: You cant be serious?
4th Aug 2026 @ 9:36 AM
Premiere Collectibles said: Hi Mat, Thank you for reaching out. We sincerely apologize for the frustration and disappointment this delay has caused. We completely understand why the timing of your orders would raise concerns, especially when they were placed on the same day and you’re seeing a significant difference in fulfillment timing. We appreciate your patience and want to assure you that we are not intentionally holding your order. At this time, your order is still showing as Awaiting Fulfillment. Our warehouse team is working through orders based on inventory availability and fulfillment processes, and we will ship your order as soon as the items become available and are ready to be processed. We understand that this has been a long wait, and we truly appreciate your continued patience. We have shared your concerns with our team and will continue to work toward getting your order out as quickly as possible. Thank you again for bringing this to our attention. If you have any additional questions, please don’t hesitate to reach out—we’re here to help. All the best, Ruth

19 June 2026
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Reply from Premiere Collectibles

First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.

We're excited to let you know that your pre-order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.

Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience as we get the order to you!

Rated 5 out of 5 stars

Always Great!!

Always ships quickly when in stock, or as soon as it's in stock, and packaged very securely. Love how each book is secured separately in its own pouch. I enjoy getting signed books from here!

26 June 2026
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Reply from Premiere Collectibles

Thank you so much, Carrie! It means a lot to hear you're enjoying your signed books. We're especially glad you noticed the extra care we put into packaging each one. Happy collecting, and we can't wait to send your next great read! 📚✨

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