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Premiere Collectibles Reviews 

14,954
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,699 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and authenticity of products, often highlighting items arriving in excellent condition with genuine signatures and certificates. Many appreciate the excellent packaging, clear communication, and smooth ordering process, leading to a positive buying experience. People frequently express satisfaction with their purchases and plan to buy again. However, some customers noted significant delivery delays, with items taking much longer than expected to arrive. A few also experienced products arriving damaged due to poor packaging, or found items missing from their orders. Some reviewers were not happy with communication about pre-order timelines or the specific signature type received.

What people talk about most

Product

Consumers generally express satisfaction with the product, often highlighting the authenticity of autographed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting positive... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers receiving products in perfect or... See more

Service

Customers had positive experiences with service, often highlighting great communication, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 4 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

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4.1

All reviews

(14,954)

2,648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was great experience package came on…

It was great experience package came on time.

23 June 2026
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Reply from Premiere Collectibles

Thanks so much, James! We love hearing when everything comes together perfectly, from ordering to delivery. Enjoy your new collectible, and happy collecting! ✨

Rated 3 out of 5 stars

Cheaply made for the price

Item was very cheaply made and not what you would expect for the price. This was the first item I have purchased from them but will probably be the last if this is the standard of their quality.

25 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, George. We’re sorry to hear that the item did not meet your expectations. We understand that quality and presentation are especially important when adding a collectible to your collection.

We appreciate you taking the time to share your thoughts, and we’ll make sure your feedback is shared with our team as we continue working to provide products and experiences our collectors can feel confident about. Thank you for giving us the opportunity to hear your concerns.

Rated 5 out of 5 stars

Good Service

Nice stuff et good shipping protect.

18 June 2026
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Reply from Premiere Collectibles

Thank you, Martin! We're so glad your order arrived safely! We appreciate your support and hope to serve you again soon! ✨

Rated 2 out of 5 stars

I did not get what I ordered I ordered…

I did not get what I ordered I ordered silver and y'all sent it and gold and it looks like crap

17 June 2026
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Reply from Premiere Collectibles

Thank you for taking the time to leave a review. We’re sorry to hear about your experience, based on the details provided, we’re not able to locate an order or interaction that matches this feedback with our company.

We’d appreciate the opportunity to look into this further and make sure your concerns are addressed. A member of our team will reach out for more details.

Thank you, and we look forward to helping clarify this for you.

Rated 5 out of 5 stars

Fast and professional

Fast and professional

25 June 2026
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Reply from Premiere Collectibles

Thank you, Stacie! We're so glad you had a smooth experience. We appreciate your kind words and look forward to serving you again! ✨

Rated 5 out of 5 stars

Salute,There’s not any more that I can say…

There’s not any more that I can say other than what are you waiting for grab your book they have vinyl 8 by tens, etc. 11/10

17 June 2026
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Reply from Premiere Collectibles

Thank you, Tommy! Wow, an 11/10 absolutely made our day! We're thrilled you had such a great experience, and we truly appreciate you recommending us to fellow collectors. Happy collecting! ✨

Rated 5 out of 5 stars

Great customer service and website is…

Great customer service and website is easy to navigate!

17 June 2026
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Reply from Premiere Collectibles

Thank you, Eric! We're so glad you enjoyed both our customer service and your experience on the website. We appreciate your support and look forward to helping you find your next collectible! ✨

Rated 2 out of 5 stars

delayed item

The item was extremely delayed and I was given two different explanations when I reached out- they said it was due to the warehouse movement the first time so delays were expected. IMO if delays were expected it should have been stating when checking out. The second time I reached out they said it was because they were writing on authors signatures. The book took over a month to come which is extremely unfortunate because it was a gift.
I am also extremely disappointed that my actual book is not signed and it was a nameplate- I feel as if that should have been communicated in the description. Especially because the nameplate says premiere collections and is not blank.
I will not be ordering another product from this company with the poor communication and item not as expected.

24 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback. We’re truly sorry to hear about the delays, and that the item did not meet your expectations, especially since it was intended as a gift.

We understand how important it is for collectors to have clear details about the edition and signing format before placing an order. We do our best to indicate on the product page when an item is a bookplate edition so customers have that information before purchasing, and we appreciate your feedback on how we can continue making those details even clearer.

Thank you again for sharing your experience. Your feedback helps us improve our communication and product descriptions moving forward.

Rated 1 out of 5 stars

Delivered too late with no update on…

Delivered too late with no update on when the package would actually be sent even after trying to communicate with your team.

24 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience, Emily. We’re truly sorry your order arrived later than expected. We understand how frustrating it is to be excited for a collectible and not have clear communication along the way.

We appreciate your patience and feedback. Your experience helps us identify areas where we can do better, and we’ll continue working to provide a smoother and more informed experience for our collectors.

Rated 5 out of 5 stars

Quality products and value added…

Quality products and value added services makes for a wonderful buying experience. We receive the product on time with no damage. Furthermore, the COA is a nice value added service. Too many secretarial signatures in the market place today. Regards, Charles Lombardi

17 June 2026
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Reply from Premiere Collectibles

Thank you so much, Charles! We truly appreciate your thoughtful feedback. We're delighted you value the quality of our collectibles, our COA, and the care we take in getting every order to you safely. Thank you for your trust and support. It means a great deal to us! ✨

Rated 5 out of 5 stars

Easy and a great value

Easy and a great value

17 June 2026
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Reply from Premiere Collectibles

Thank you, Donna! We're so glad you found the experience easy and a great value. We truly appreciate your support and hope to see you back for your next collectible! ✨

Rated 2 out of 5 stars

The albums I ordered both came with …

The albums I ordered both came with creases and folds in them and for $400 I expected these two albums to be flawless. Not sure if I will purchase from them again. Kind of disappointed.

22 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Adam. We’re truly sorry to hear that your albums arrived with creases. We understand that condition is incredibly important when it comes to collectible items, especially with a purchase of this value.

We appreciate you bringing this to our attention. Our Customer Service team will be reaching out to review your concerns and assist with a resolution. Thank you for giving us the opportunity to resolve this for you.

Rated 5 out of 5 stars

Getting better now with getting signed…

Getting better now with getting signed books out quickly.

24 June 2026
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Reply from Premiere Collectibles

Thank you, Donna! We're happy to hear you've noticed the improvement. We're always working to get signed books into our customers' hands as quickly as possible, and we truly appreciate your continued support! 📚✨

Rated 2 out of 5 stars

Wrong coloured vinyl arrived

Wrong coloured vinyl arrived. Not impressed. Package arrived beat up. I know that’s not on you, but the overall experience was terrible.

16 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Mike. We’re sorry to hear that your experience was disappointing, from receiving the wrong vinyl color to the condition of the package upon arrival. We understand how important the details and presentation are when it comes to collectibles.

We appreciate you bringing this to our attention. Our Customer Service team will be reaching out to review your concerns and assist with a resolution. Thank you for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Another great book for my collection

Another great book for my collection. Beautiful!

17 June 2026
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Reply from Premiere Collectibles

Thank you, Sarah! We're so happy this beautiful addition found its way into your collection. Happy collecting, and we look forward to helping you find your next favorite! 📚✨

Rated 5 out of 5 stars

Excellent I loved the product and all…

Excellent I loved the product and all service provided it thanks

24 June 2026
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Reply from Premiere Collectibles

Thank you, Felipe! We're so happy to hear you loved both your collectible and your experience with us. Your support means a lot, and we hope to see you back again soon! ✨

Rated 4 out of 5 stars

The book looks very nice

The book looks very nice, but I haven’t taken the covering off because it’s a gift.

24 June 2026
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Reply from Premiere Collectibles

Thank you, Leslie! We're so glad to hear the book looks great. We hope it makes a wonderful gift and brings a big smile to the recipient. Thanks for choosing Premiere Collectibles! 🎁📚

Rated 5 out of 5 stars

As Amazing as Queen Elizabeth

We bought this for our daughter, who is a Royal fanatic, to give her on her birthday. She is absolutely going to love it…I know I did!

24 June 2026
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Reply from Premiere Collectibles

Thank you, Bonnie! We love hearing this. We hope your daughter has a wonderful birthday and absolutely treasures her special gift. Thank you for letting us be a small part of such a memorable celebration! 🎁👑✨

Rated 5 out of 5 stars

Fast customer service

Fast customer service. Excellent packaging for item. Inhad to wait an extra 6month for items but was kept aware of it and why the delay.

10 June 2026
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Reply from Premiere Collectibles

Thank you for your kind words! We're glad our team kept you informed throughout the delay and that your item arrived safely. We truly appreciate your patience and hope you enjoy your collectible for years to come! ✨

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