Banner for Premiere Collectibles

Premiere Collectibles Reviews 

14,955
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,699 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and authenticity of products, often highlighting items arriving in excellent condition with genuine signatures and certificates. Many appreciate the excellent packaging, clear communication, and smooth ordering process, leading to a positive buying experience. People frequently express satisfaction with their purchases and plan to buy again. However, some customers noted significant delivery delays, with items taking much longer than expected to arrive. A few also experienced products arriving damaged due to poor packaging, or found items missing from their orders. Some reviewers were not happy with communication about pre-order timelines or the specific signature type received.

What people talk about most

Product

Consumers generally express satisfaction with the product, often highlighting the authenticity of autographed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting positive... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers receiving products in perfect or... See more

Service

Customers had positive experiences with service, often highlighting great communication, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 4 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(14,955)

2,648 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast customer service

Fast customer service. Excellent packaging for item. Inhad to wait an extra 6month for items but was kept aware of it and why the delay.

10 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your kind words! We're glad our team kept you informed throughout the delay and that your item arrived safely. We truly appreciate your patience and hope you enjoy your collectible for years to come! ✨

Rated 5 out of 5 stars

Great products very happy will be…

Great products very happy will be purchasing more stuff through here for sure.

23 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Michael! That means a lot to us. We're thrilled you're happy with your purchase, and we can't wait to help you find your next great collectible. Happy collecting! ✨

Rated 5 out of 5 stars

Great site to get authentic…

Great site to get authentic merchandise. Bought a signed Mike Campbell album. Came in a well-protected box.

16 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Vince! We're so glad you enjoyed your signed Mike Campbell album and that it arrived safely. Thanks for trusting us with your collection, and happy listening! 🎶✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Thomas! You're very welcome. We truly appreciate your support and hope you enjoy your collectible. We look forward to serving you again! ✨

Rated 3 out of 5 stars

Damaged product

Product arrived on time but was damaged. Highly recommend you get package protection.

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for sharing your feedback, Aaron. We’re sorry to hear that your product arrived damaged, even though it was delivered on time. We understand how disappointing it is to receive a collectible that isn’t in the condition you expected.

We appreciate your feedback regarding package protection and the importance of keeping collectibles safe during transit. Our Customer Service team will be reaching out to assist, and we appreciate the opportunity to address your concerns.

Rated 1 out of 5 stars

Wrong item Correction

REceived the wrong item and it has been a nightmare returning and getting the right item. As of this time I still have not received the correct item.

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Timothy. We're truly sorry you received the wrong item and that resolving it has been such a frustrating experience. This isn't the level of service we strive to provide.

Our Customer Service team will be reaching out with an update on your replacement order. We appreciate your patience and the opportunity to make this right.

Rated 4 out of 5 stars

Presale book

Everything arrived on time on safely like they said it would. I did two different presales and came together as expected.

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Andrew! We're so glad everything arrived safely. It’s great to hear your preorders came together perfectly. We appreciate your support and hope you enjoy your new additions! 📚✨

Rated 5 out of 5 stars

Fast delivery

Fast delivery

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Alice! We're so happy to hear your order arrived quickly. We appreciate your support and hope you enjoy your new collectible! ✨

Rated 5 out of 5 stars

Great

Very satisfied with service.

15 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Bonnie! We're delighted to hear you were very satisfied with our service. We truly appreciate your support and look forward to serving you again! ✨

Rated 1 out of 5 stars

Never received my signed vinyl album

Never received my signed vinyl album. According to the tracking information, it is still shuttling within USPS facilities up and down the east coast. I asked prior to purchasing if it could be shipped to a local FedEx store for me to pick up which means they would have to ship by FedEx and was assured by their horrible chatbot that it was no problem but they shipped via USPS and it was denied by FedEx. Now it’s in permanent limbo. Terrible customer service.

16 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for sharing your feedback, Michael. We’re truly sorry to hear about the shipping issues and understand how frustrating this experience has been.

A replacement order has already been processed, and we appreciate the opportunity to make this right. Thank you for your patience while we worked through the issue, and we hope the replacement arrives safely and restores your confidence in us.

Rated 4 out of 5 stars

The Snail Train

My order took The Snail Train. It did arrive. It arrived in perfect condition.

15 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Bill! We're glad your order arrived safely and in perfect condition, even if it felt like it took the scenic route. We appreciate your patience and hope you enjoy your new collectible! 🚂✨

Rated 5 out of 5 stars

Easy and quick processing and cool…

Easy and quick processing and cool records. I love Slipknot so good for me

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Barry! We're glad the ordering process was quick and easy, and even happier to hear your Slipknot collectible hit the mark. Enjoy the record, and thanks for letting us be part of your collection! 🤘

Rated 1 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Joanne. We’re truly sorry your order took so long to arrive. We understand how frustrating a seven-month wait must have been, and we apologize that your experience did not meet expectations.

We appreciate you sharing your experience, and your feedback will help us continue improving our fulfillment and communication for future releases. 📚

Rated 5 out of 5 stars

Book was exactly as advertised

Book was exactly as advertised, quick delivery too. I’m very happy with Premiere Collectibles and will definitely buy from them again.

11 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Melinda! We’re thrilled to hear your book arrived quickly and was exactly as described. It means a lot to know you had such a positive experience, and we can’t wait to help you find your next signed collectible! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Janet! That’s wonderful to hear. We’re so glad you enjoy shopping with us, and we truly appreciate your continued support. Happy reading and happy collecting! 📚✨

Rated 5 out of 5 stars

absolutely perfect

18 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Chris! We couldn't ask for a better compliment. We're so glad everything was just right, and we truly appreciate your support. Enjoy your collectible! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Patrick! We're so glad you're enjoying your collectible. We appreciate your support and look forward to helping you add more great pieces to your collection! ✨

Rated 5 out of 5 stars

Preorder the autographed A Screaming…

Preorder the autographed A Screaming Life, came as promised and protected. Easy ordering and kept in touch the entire process. Wife loves the book, thank you!

17 July 2026
Unprompted review
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Nathaniel! We're so happy to hear everything arrived safely and that the ordering process was smooth from start to finish. Best of all, we're thrilled your wife loves her signed copy. Thanks for letting us be part of such a special gift! 📚✨

Rated 5 out of 5 stars

Quick shipment Items as descibed

Quick shipment Items as descibed. Had an issue but customer service corrected the issue with 3 weeks.

19 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Bill! We're glad your order arrived quickly and exactly as described. We also appreciate your patience while we worked through the issue, and we're happy our Customer Service team was able to make things right. Thanks for your support! ✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look