Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more
Company replied
Everything arrived on time on safely like they said it would. I did two different presales and came together as expected.
Company replied
I think I was sent an autograph copy on accident. I dont remember ordering a autographed copy of Screaming Life. I cant remember if there was an option or not. But awesome book. I truly enjoy read... See more
Company replied
Company details
Written by the company
America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.
Contact info
37067, Franklin, United States
- cs@premierecollectibles.com
- premierecollectibles.com
4.1
Great
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Premiere Collectibles
Thank you, Joseph! We’re so glad your order arrived on time and was exactly what you were expecting. We appreciate your support and hope you enjoy your new collectible! ✨
I ordered a signed Lord of the Rings poster that was poorly packaged (HOPE PRE-ORDERED ITEM MAKES IT SAFE!)
I am a new customer and I ordered a signed Lord of the Rings poster that was delivered to me severely damaged. The poster was only protected by a cardboard envelope which was smashed by (FedEx during transit, nothing new there). It appears that Premier Collectibles is more concerned with saving money on packaging than making a trusting reputation for itself by packing our investments with some protection!
The only way to reach out to them is by email and they do not get right back to you! I felt that if I did not keep up with emailing them, they would either forget about me, or I wouldn't get my money back, I spent over $300! After 2 months, I finally got my money back which is why I am giving 2 stars. They didn't rob me like I thought they were going to, so there is hope. The question is, since they are in the business of selling expensive, rare items, do I take the risk of using them again knowing the item may be packaged poorly and destroyed in shipping?
Prior to buying the Lord of the Rings poster, I pre-ordered a signed book by (Alice Cooper) that is NOT out yet. I ordered the most expensive one, 1 out of 999! It officially releases in October and I hope I get my book still and safely packed!!!! I AM REALLY EXCITED to get this book, and I don't want to have to go through the process of getting my money back again because they don't want to package our items with protection!!!! I want to support this company, so if my book makes it to my door step later this year without damage, I will send a better review!
PLEASE GET MY ALICE COOPER BOOK TO ME SAFE WHEN IT COMES OUT!
16 April 2026
Unprompted review
Reply from Premiere Collectibles
Thank you for sharing your detailed feedback, Chris. We’re truly sorry to hear about the condition your poster arrived in and the frustration you experienced while waiting for your resolution. We understand how important proper packaging and communication are, especially when it comes to valuable collectibles.
We appreciate your patience and your willingness to give us another opportunity with your upcoming Alice Cooper book preorder. We understand how much this item means to you, and we’ll continue working to ensure your collectible orders are handled with the care and attention they deserve.
Thank you for giving us the opportunity to improve and earn your trust. We look forward to providing you with a better experience.
Great convenience and pricing
I like the notification of new signed books and the convenience & pricing at Premiere Collectibles. The option of getting a COA is very nice as well.
17 June 2026
Reply from Premiere Collectibles
Thank you so much, Mary! We’re glad you enjoy the convenience of discovering new signed releases with Premiere Collectibles. We love helping collectors find special pieces, and we’re happy to hear that our pricing and COA options have added to your experience.
We truly appreciate your support and hope you enjoy many more signed books from us in the future! ✨
Send me my book you owe me and tell me…
Send me my book you owe me and tell me how to send this book back to you. You sent me the wrong size book. I paid $118.85 for my book and you sent me a small book that cost $70.00. I would greatly appriciate if a suoervisor or manager could call me asap at 602- 695- 0055 I ordered my book 7 months ago.
10 June 2026
Reply from Premiere Collectibles
Thank you for your feedback. We’re sorry for the frustration and confusion regarding your order. We appreciate the opportunity to connect with you directly through email and work toward a resolution.
After reviewing the details, we confirmed that the edition ordered was the only available size for this title. We understand that expectations around collectible items are important, and we appreciate you taking the time to share your concerns.
Thank you for allowing us the opportunity to clarify this with you - we are so sorry again for your long wait and frustration in getting a response. We take your feedback very seriously and will use it to better clarify for customers in the future.
Reply from Premiere Collectibles
We appreciate it, Joe! We’re glad everything matched the description and arrived as expected. Thank you for trusting Premiere Collectibles with your collection, and we hope to bring you more exciting finds in the future! ✨
Reply from Premiere Collectibles
Thank you for choosing Premiere Collectibles for your first purchase! We’re so happy to hear your order arrived in perfect condition. We know how exciting it is to receive a new collectible, and we appreciate the opportunity to be part of your collecting journey.
We hope this is the first of many great experiences with us! ✨
Reply from Premiere Collectibles
Thank you, George! We’re glad to hear you had a great experience with our service and that you’re happy with the quality of your order. We appreciate your support and look forward to helping you find more great collectibles in the future! ✨
Jill Biden’s memoir
Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity certificate. I did not expect Jill’s signature to be on a label with her photo but I actually like it. As a Delaware native, I am very happy to have a signed copy of Jill’s memoir, and look forward to getting a copy of Joe’s whenever it comes out. 💙
17 June 2026
Reply from Premiere Collectibles
Thank you, Andrea! We’re so glad your signed copy of Jill Biden’s memoir arrived safely and that you’re happy with it. We completely understand the anticipation while waiting for a collectible like this, and we appreciate your patience throughout the process.
It’s wonderful to hear how meaningful this piece is to you as a Delaware native. We hope it becomes a special addition to your collection, and we appreciate you choosing Premiere Collectibles for such a memorable keepsake! ✨
Reply from Premiere Collectibles
Thank you, Troy! We’re thrilled to hear that our communication and customer service made a great impression. We always want our collectors to feel informed and supported throughout their experience. We appreciate your kind words and your support! ✨
Nothing was impressive…
I wanted to cancel as order was expensive and it also had duty on it. That should be upfront every single time. I paid way too much for one poster . Will not order from here again.
16 June 2026
Reply from Premiere Collectibles
Thank you, Heidi, for sharing your feedback. We understand that additional costs such as duties and import fees can be frustrating, especially when they affect the overall cost of a purchase.
We appreciate you taking the time to share your experience and will take your comments into consideration as we continue working to make the ordering process as clear as possible for our customers. 📚
Above and beyond expected service
Above and beyond expected service. Great job. Thank you.
10 June 2026
Reply from Premiere Collectibles
Thanks so much, R K! We’re delighted to hear we exceeded your expectations. Your support means a lot, and we’re excited to continue bringing you great collectibles and service! ✨
I ordered a signed record collectable…
I ordered a signed record collectable as a gift and it was well received. The item arrived in perfect condition and within time frame (which I was happy about as the strait of Hormuz had been closed...😆)
The item was as described and pictured. Was an awesome Slipknot record and my hubby loved it 🖤🤘
17 June 2026
Reply from Premiere Collectibles
Thank you, Samantha! We’re so glad your gift arrived safely and that your husband loved the Slipknot signed record! It’s always exciting when a collectible becomes a special surprise for someone, and we’re happy we could be part of that moment.
We appreciate you trusting Premiere Collectibles for such a unique gift and hope it becomes a standout piece in his collection! 🤘✨
Great Experiences usually. Disappointing signature this time
The experience is always great. Shipping always prompt when stock. Signatures usually spot on with examples provided. However disappointed with my most recent purchase, specifically signature itself. Especially since it was an exclusive premier event.
3 June 2026
Reply from Premiere Collectibles
Thank you for sharing your feedback, Bert. We truly appreciate your continued support and are glad to hear that your experiences with Premiere Collectibles have generally been positive, from our shipping process to the quality of our signed items.
We’re sorry to hear that your most recent purchase did not meet your expectations, We understand how meaningful the signature is to collectors, and we appreciate you taking the time to share your concerns.
Your feedback is important to us, and we’ll continue working to provide the best possible experience with every collectible we offer. Thank you again for being a valued customer.
I disliked the fact that I had to wait two weeks after the release date. Way too long!
I disliked the fact that I did not receive my book until two weeks after the release date. Do not understand why it has to take so long when it is pre-ordered and should ship out when it is released.
17 June 2026
Reply from Premiere Collectibles
Thank you for sharing your feedback, Lynn. We’re sorry to hear that the wait after the release date was frustrating. We understand the excitement of receiving a preorder, especially when you’ve been looking forward to adding it to your collection.
Some preorder shipments may require additional processing time after the official release date due to factors such as shipping timelines, and author signing schedules. We appreciate your patience and your feedback as we continue working to make the preorder experience as smooth and transparent as possible.
Ordered June 4th still waiting for my…
Ordered June 4th still waiting for my items to arrive
17 June 2026
Reply from Premiere Collectibles
First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.
We're excited to let you know that your order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.
Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience.
No signed book stickers on cover
While the product and service were okay there is one thing that I can't look past.
I have recently ordered three books that were signed.
When they arrived they all had a signed book sticker on the cover.
I am not sure why they began doing this.
I sent the books back because I ordered them way before they were signed.
I will no longer buy from this company.
8 June 2026
I did not receive the print signed by…
I did not receive the print signed by bolo from enter the dragon
3 June 2026
Reply from Premiere Collectibles
Thank you for your feedback, Eliot. We’re sorry to hear that you haven’t received your signed Bolo print. Our Customer Service team will be reaching out to review your order details and help look into this for you.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
Really disappointing with the frame and…
Really disappointing with the frame and authenticity certificate. Cheap frame with no support to hang it. If you want to hang the frame, you have to go out and buy your own hardware. Not even a wire or sawtooth hanger on the frame.
And the “JSA certificate” makes no mention of JSA or how to authenticate it. Just says that someone witnessed the signing. I can make it in photoshop if I wanted to.
14 July 2026
Unprompted review
Reply from Premiere Collectibles
Thank you for sharing your feedback. We’re sorry to hear that the framing and certificate presentation did not meet your expectations.
We understand that collectors value both the quality of the display and the details that provide confidence in an authentic signed item. The authentication documentation provided with our collectibles is intended to verify the signing process, and we appreciate your feedback regarding how this information is presented.
We also appreciate your comments about the frame and hanging hardware. We’re always looking for ways to improve the overall collector experience, and feedback like yours helps us identify areas where we can make enhancements.
Thank you for taking the time to share your experience.
I have bought several signed vinal
I have bought several signed vinal records signed and I love all of them. They come packaged in a strong cardboard box. I would buy again and plan on it. 5 stars
16 June 2026
Reply from Premiere Collectibles
Thank you so much, Jeff! We're thrilled to hear you've enjoyed every signed vinyl you've purchased from us. It's great to know the packaging has met your expectations, and we're honored that you plan to shop with us again. We truly appreciate your support. Enjoy your collection! ✨
Reply from Premiere Collectibles
Thank you so much! We're delighted to hear everything went smoothly. We truly appreciate your support and hope to see you back for your next collectible. Enjoy! ✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.