Pup Chic Boutique Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, customers overwhelmingly had a great experience with this company. They consistently praise the high quality and unique designs of products like harnesses and leads, finding them stunning and well-fitting for their pets. Many also appreciate the owner for being approachable, helpful, and providing excellent service, including assistance with sizing and quick issue resolution. This positive experience often leads to repeat purchases and strong recommendations, with consumers expressing addiction to the brand and its diverse product range. Reviewers frequently highlight the innovative and comfortable nature of the items, ensuring both safety and style for their pets, resulting in high overall satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality of... See more

Quality

People report positive experiences with quality, consistently praising the high quality of dog accessories,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more


Company details

  1. #55 of 261 best companies in Pet shop
  2. #42 of 279 best companies in Fashion accessories shop

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pup Chic Boutique I'm lovin 'it!!

Pup Chic Boutique, has high quality products, beautiful designs with colors that make my dogs look very cute and elegant.
In addition, the customer service is excellent, always trying to please us and giving the best options.
Their prices are adequate and they have fabulous offers.

3 December 2021
Rated 5 out of 5 stars

Always so happy with my orders from…

Always so happy with my orders from PupChic. Such vibrant and cool dog accessories! I got a jumper for myself too and it's the cosiest hoodie I've ever owned! Also a little obsessed with the mugs. Samantha was great, happily answered any questions I had. 100% would recommend

21 November 2021
Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very good quality merchandise. The owner went above and beyond with answering any questions I had and was outstanding with helping me make my purchases. She was also very prompt in responding to messages and willing to help in anyway she could. I would highly recommend shopping at this Boutique.

20 November 2021
Rated 5 out of 5 stars

Great looking lead and collar

A great looking lead and collar. It’s well made and was delivered very quickly. Just waiting on the name tag but was advised it will come later this week. All details were in the box. Very happy and now looking at buying the turquoise one.

7 October 2021
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for the lovely review, hopefully the postman will deliver your tag soon

Rated 5 out of 5 stars

Top quality dog harnesses, collars and bows

All items are very well made with quality materials. The patterns are super cute and the colours are vibrant Shipping of the items after ordering was very quick. I will order from you again, looking forward to see what you put out next!

We’ve posted pictures of our dogs on IG with your bow ties and collars @rigby_and_maybelle

10 September 2021

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