Quzo UK Reviews 

767
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally competitive prices across the catalog, noting that products arrive very quickly, are securely packaged, and function perfectly right out of the box. People also appreciate the wonderfully smooth ordering process, consistently helpful communication, and the pleasant personal touches added to their purchases by the team. Though some reviewers were not happy with unexpected price jumps or sudden order cancellations caused by unfortunate system stock errors. A small group of people also mentioned frustrating difficulties regarding incorrect delivery tracking details, damaged items upon arrival, or restrictive return policies.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive promptly, are very well... See more

Price

Reviewers express strong satisfaction regarding price, frequently highlighting competitive rates and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and prompt... See more

Service

Customers consistently note positive experiences with service, highlighting quick transactions, fast... See more

Order

Customers had positive experiences with order, highlighting the simple purchasing process and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

I was searching for a new garden vac/blower on Idealo and this company came up as the cheapest deal available, actually over £30 cheaper than some household names. Communication and delivery were se... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more

Rated 5 out of 5 stars

As always when buying from Quzo a good straight forward experience. Opt for the next day in time it's there. Also if you keep checking on the prices some things can be found cheaper than elsewhere.


Company details

  1. Computer Shop
  2. also in
  3. Computer & Accessories store
  4. Computer Accessories Shop
  5. Electronics store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

767 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(767)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Absolutely brilliant service, item came on cue, attentive from start to finish . Will definitely use this company again ..

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

I bought a Flymo Robotic Mower from Quzo which was cheaper than any other provider. The Customer experience was excellent with clear information on the progress of the order, right up to delivery. I will definitely use Quzo again

16 March 2026
Rated 5 out of 5 stars

Hassle free

The whole experience from start to finish was so straight forward and easy. Quality product at a great price then the delivery all these things added up to a hassle free great transaction.

12 March 2026
Rated 5 out of 5 stars

Even though the expected delivery when…

Even though the expected delivery when ordered was 5-7 days, received my order very next day. It was a very pleasant surprise. Unbeatable prices, very less than retail prices for items I ordered and looked.

12 March 2026
Rated 1 out of 5 stars

Quzo's ineptitude

I ordered a Verbatim TB2 memory stick on 20 February via Amazon and paid in full immediately. I was informed that the item had been dispatched to the courier on the same date. The expected delivery date was 23 February. A tracking number was supplied.
I had received nothing by 25 February so contacted Quzo. The tracking number was totally incorrect, so the item was untraceable. In an email sent allegedly by the founder of Quzo, on the same date I was told he would be investigating the matter with the couriers.
On 27 February the same inidualsaid the couriers could not locate the item in their main warehouse, and so the order was cancelled.
Later that date I received a message from Amazon stating that my address was undeliverable. This is a TOTAL LIE as Amazon have delivered numerous items that I have purchased via them.
IF I COULD GIVE QUZO A NEGATIVE REVIEW I WOULD DO SO.

The response below does not make sense at all.
Had the vendor sent the item to the couriers, and the couriers had lost the item, which is allegedly what occurred, the vendor has a legitimate claim against the couriers.
On this basis the vendor should have claimed against the couriers and sent me, having clarified the situation with myself, a replacement item.
Frankly this smells like a 3 day old fish and is nothing but smoke and mirrors.

27 February 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Mark,

We’re genuinely sorry that your experience didn’t go as expected, and we understand how frustrating it is when a courier fails to deliver an item.

To clarify the situation:

- Your order was dispatched on the same day it was placed, and we provided the tracking number issued to us by the courier.
- When you advised us that the parcel had not arrived, we investigated immediately with the courier.
- The courier later confirmed that the parcel could not be located in their main warehouse, which is why the order was cancelled and refunded without delay.
- The “undeliverable address” message was generated by the courier through Amazon’s automated system — not by us. This sometimes occurs when parcels are lost or mis-scanned, even if the address itself is perfectly valid.

We’re proud to hold over 2,400 five‑star reviews with our trusted partner Feefo (https://www.feefo.com/en-GB/reviews/quzo), more than 4,000 reviews on our Amazon marketplace (https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4), and over 26,000 reviews on our eBay store (https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk).
Once again, please accept my apologies for the inconvenience caused.

Richard

Rated 5 out of 5 stars

Shop with confidence

An AI steered me towards Quzo, and I'm glad it did. Nice price, good packaging, very swift dispatch, and the latest revision of the motherboard I bought, which I was glad to see. Happy to recommend - you can shop with confidence.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Watch Batteries

Easy to deal with, delivery only took a few days and there was no delivery charge, plus the added touch of a little chocolate with each order, I would recommend Quzo UK based on my personal experience.

18 February 2026
Rated 1 out of 5 stars

Wrong monitor sent

I saw all the majority good reviews on trust pilot and was convinced I found a gem but... I ordered an Acer Predator XB323QKV4 (31.5" 4K 320Hz) and was sent a completely different 27" Acer Nitro monitor. I'm currently waiting to hear back from their team but I'm leaving this 1 star review here for now as I'm very disappointed. It could just be a slight mistake from their end. If so I'll edit the review depending on the outcome.

16 February 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Kiyan,

Thank you for your review, and I’m very sorry for the mix‑up with your order.

There was an error in the website listing for this product, which resulted in the incorrect monitor being sent to you. As soon as you notified us, we arranged a free, fully‑tracked collection and issued a full refund straight away. The listing has now been corrected to prevent this happening again.

We completely understand how disappointing it is to receive the wrong item, especially when you were expecting a specific model, and we appreciate you bringing it to our attention so we could resolve it promptly.

For reassurance, we pride ourselves on our service and reliability, which is reflected in:

2,000+ five‑star reviews on Feefo: https://www.feefo.com/en-GB/reviews/quzo
3,800+ customer reviews on our Amazon marketplace: https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4
18,000+ reviews on our eBay store: https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk

We hope this helps demonstrate that what happened here was an isolated error rather than our usual standard of service.

If there’s anything more we can do to help, please feel free to contact us directly.

Kind regards,
Richard
Founder – Quzo UK

Rated 5 out of 5 stars

Absolutely dreadful encounter

Absolutely dreadful encounter. I initially placed a monitor in my cart, priced at about £170 with a Valentine's Day discount. Just two hours later, the cost unexpectedly increased to £221, suddenly reflecting a supposed RRP of over £290 prior to “discounts.” Inconceivable. The same monitor is available from the manufacturer for approximately £220, exposing this price surge as deceptive. Such manipulative pricing seems almost unlawful and utterly unethical. To aggravate the situation, no customer service contact is available to address this issue. It's an appalling display of opacity and lack of customer assistance.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

First class Family company.

I was looking to purchase an Astronomical telescope, having decided the make and model, i checked multiple outlets and was particularly impressed with this company, especially customer feedback. The advertised price was very competitive. It duly arrived within days and although i have not been able to get outside to get the full experience yet, i feel very happy with the unit. Quzo have been excellent, particularly Richard the owner, in keeping me informed, and offering extra help and support should i need it

2 February 2026
Unprompted review

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