Quzo UK Reviews 732

Brilliant price , quick delivery

A very good deal online, followed up by prompt delivery. Recommended.

Offered product at a competitive price which was good as the previous retailer I had tried to buy from kept delaying then eventually cancelled my order without warning. Ordering process was simple and goods delivered by specialist courier, dispatched same day (after hours) and as a result arrived next day which was one day earlier than expected.

Great price. Quick delivery and good communication.

The main reason I purchased a robot lawnmower was the price. It was a great deal lower than any other company and although there was a charge for delivery to Northern Ireland, the price was still much lower.
The delivery was in good time and the product was exactly as expected.

Straightforward purchase experience, keen price, a superb product, what can go wrong?

Then the DHL delivery driver drops your precious monitor and leaves it unattended, in a tattered box, on the wrong day. Once you open the box you find your new large screen monitor with a cracked corner and screen damage. Can it get any worse than this?

Fortunately not. You contact Quzo and you are relieved to discover that Richard is a breath of fresh air in an industry increasingly dominated by poor (or worse, none) customer support as he responded almost immediately and took his time to reassure me, assist me, organise a collection and a new delivery etc. The whole process was transparent and I was kept updated throughout.

This is not my first purchase from Quzo but it was the first time I actually contacted their customer support. I am pleased to report that Richard went out of his way to sort out this unfortunate situation timely and to my complete satisfaction.

Highly recommended

The price was good, the service was also prompt and the item was exactly as described. They are friendly and professional company.

Absolutely brilliant service, item came on cue, attentive from start to finish . Will definitely use this company again ..

I bought a Flymo Robotic Mower from Quzo which was cheaper than any other provider. The Customer experience was excellent with clear information on the progress of the order, right up to delivery. I will definitely use Quzo again

Great product at a very good price. Delivery on time product came very well packaged. Would buy from them again.

Delivery was on time and in perfect condition.

The item was very well packed and arrived on time. It was the best price fro this item that I could find. Will be using them again,

Delivered on time, well packaged. Perfect condition.

The whole experience from start to finish was so straight forward and easy. Quality product at a great price then the delivery all these things added up to a hassle free great transaction.

Delivered on time.
This particular type of ink has shot up in price since changing my printer, but this was the best value by far

Quick delivery . However I'm in my seventy and need it installed. Is this something you can help me with

Problem free ordering and super fast delivery, would reccommend

Even though the expected delivery when ordered was 5-7 days, received my order very next day. It was a very pleasant surprise. Unbeatable prices, very less than retail prices for items I ordered and looked.

I ordered a Verbatim TB2 memory stick on 20 February via Amazon and paid in full immediately. I was informed that the item had been dispatched to the courier on the same date. The expected delivery date was 23 February. A tracking number was supplied.
I had received nothing by 25 February so contacted Quzo. The tracking number was totally incorrect, so the item was untraceable. In an email sent allegedly by the founder of Quzo, on the same date I was told he would be investigating the matter with the couriers.
On 27 February the same inidualsaid the couriers could not locate the item in their main warehouse, and so the order was cancelled.
Later that date I received a message from Amazon stating that my address was undeliverable. This is a TOTAL LIE as Amazon have delivered numerous items that I have purchased via them.
IF I COULD GIVE QUZO A NEGATIVE REVIEW I WOULD DO SO.

The response below does not make sense at all.
Had the vendor sent the item to the couriers, and the couriers had lost the item, which is allegedly what occurred, the vendor has a legitimate claim against the couriers.
On this basis the vendor should have claimed against the couriers and sent me, having clarified the situation with myself, a replacement item.
Frankly this smells like a 3 day old fish and is nothing but smoke and mirrors.