My car insurance had gone up so went to look around for a different provider. The RAC was a really good price, offering more options as standard than some other insurers. I haven’t had any issues with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Staff were really helpful on the call, but I have rated 4/5 rather than 5/5 as the initial quote that I was given was higher than the one that was sent through for renewal... a different quote was... See more
Company replied
Mostly a very good experience. Mechanic was friendly and informative. 4 stars instead of 5 because I mentioned one of my front bulbs was out. After the service, he said he'd checked and they were ok.... See more
I chose RAC due to having a similar policy to what I previously had but at a better price. I would have preferred to take out a policy with a company I can speak with but money is a big factor these... See more
Company replied
Company details
- #157 of 178 best companies in Insurance broker
- #47 of 67 best companies in Car and Motor Insurance Agency
- #177 of 230 best companies in Insurance agency
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
18k reviews
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Car Insurance
Best quote I received, which included all my needs. Almost £200 cheaper than my previous insurer Hastings.
6 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Excellent prices as my existing policy…
Excellent prices as my existing policy had increased my cover by over £100 to over £400. I found the RAC covered the exact same policy for just over £300 saving me a significant amount.
6 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Easy to use website and competitive…
Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recommended 5 star experience.
1 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Renewed automatically
Renewed automatically - i didnt have to do anything - for busy people this is a must,
6 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Absolutely poor insurance service
Absolutely poor insurance service, wish i'd never moved to them
I had an accident hitting an animal on a motorway at night. The car was undriveable.
I contacted them thinking they will get things sorted. They passed me to a completely different company, who the called for a different break down company to come and transport my car to a garage, and to top it all, they won't be taking me home. They will drop me at the nearest train or Bus station
From reporting time to pickup , it has taken 4 hours and still waiting
I can assure you that this isn't how insurance companies should operate.
What an awful service
Buyer beware
8 August 2026
Unprompted review
Reply from RAC Car Insurance
Hi David,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and concerning this situation must have been, particularly following an accident.
Please could you email your policy details over to socialresponders@bglgroup.co.uk so we can ensure your comments are passed to the correct department for review?
We’re keen to make sure your concerns are fully understood and looked into. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Great company
Great company. Price very competitive and really pleased. Easy to apply and all dealt with quickly. Yes I hope I have a long relationship with this company.
17 June 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to renew car insurance and at a…
Easy to renew car insurance and at a reasonable price.
2 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Car insurance
Received good advance notification of renewal quote which allowed time to review and decide either to continue with the RAC quotation. Obviously renewing ment using the RAC service once again as in previous years. The quotation provided proved to very competitive which is always good.
5 August 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Car insurance
I took out my car insurance with RAC after using a comparison site. Very easy to negotiate.
1 August 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Price jumped more than double after the…
Price jumped more than double after the initial 12 months of the policy. Was almost impossible to cancel the renewal, but managed it after a lot of stress and effort! Amazes me how they get away with operating in this way. Will never use RAC again!
6 March 2026
Reply from RAC Car Insurance
Hi,
We’re sorry to hear about your experience and understand how frustrating this must have been.
We’d like the opportunity to discuss your car insurance and concerns with you further. A member of our team will be in touch with you to look into this in more detail.
We hope we can address your concerns and provide some further clarity.
Many thanks,
Kirsty
Very easy with no hidden extra costs
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came time to confirm my choices I am very happy with my experience I would definitely recommend
25 July 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Timely reminders
Timely reminders. Good related facts.
Everything in good time for preparation.
1 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
I used a comparison website so all of…
I used a comparison website so all of the work was done for me.
1 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Simple easy and to the point
1 August 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent service
Excellent service, there was a slight hitch but spoke to one of your ladies on the help line and she was extremely helpful and it was resolved.I have moved from an online only insurance company and it was refreshing to actually speak to a human being and get questions answered directly.
6 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
MY FIRST RAC CAR INSURANCE POLICY
This is my first car insurance policy with RAC. The online process was straight forward and completion of the application satisfactory.
16 June 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Motor insurance at the right price.
RAC Online gave me the best Quote on Money Supermarket. The online webpage for accepting the quote and taking out the policy were very easy to navigate and the whole thing was completed without any problems.
6 August 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Easy renewal and competitive rate
5 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
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