Staff were really helpful on the call, but I have rated 4/5 rather than 5/5 as the initial quote that I was given was higher than the one that was sent through for renewal... a different quote was... See more
Company replied

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Created with AI, based on recent reviews
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
United Kingdom
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Reply from RAC Car Insurance
You can never tell how good an insurance company are until you make a claim and then all will be revealed
Bought through Compare the Market, very competitive price, very easy to use website for RAC, would recommend to family and friends

Reply from RAC Car Insurance
Excellent communication, a clear understanding of all my details, and a very simple process to complete

Reply from RAC Car Insurance
Quick and easy though it was not obvious how to get through to a human being to check whether a change in condition impacted the insurance.

Reply from RAC Car Insurance
There were no problems quote from RAC so I changed
back from the AA

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Although I looked at comparison sites the RAC auto renewal price & cover came out tops.

Reply from RAC Car Insurance
Very easy to deal with ,original quote very good ,that’s why I decided to to go with them .!!!

Reply from RAC Car Insurance

Reply from RAC Car Insurance
It was quick and easy to get a quote and it was a really good price I was given for a car insurance it was better then I was quote from my last car insurance company.

Reply from RAC Car Insurance
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