Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more
Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more
What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more
Company details
Written by the company
Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.
Contact info
58 Scott Street, Newcastle CBD, Newcastle, South Africa, 2940, Newcastle, South Africa
- 0837771029
- hello@radicand.co.za
- radicand.co.za
4.8
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
User friendly website
User friendly website. Prompt delivery and good quality products delivered.
Overall great service received and keep it up
14 April 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Providing top-notch service and competitive pricing is what we strive for, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
I placed an order and unfortunately it…
I placed an order and unfortunately it was not available anymore
The staff was very helpful and refunded me immediately
They also send me gift to apologise
Great service !!
9 April 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Produce as described and quick
Produce as described. Great price. Quick delivery. Thank you
2 April 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Take long to deliver
I have not received my parcel since I purchased on the 31 of March it's 10 days later and nothing to show,
2 April 2025
Reply from Radicand Tech & Home
HI Maanda.
We sincerely apologise for the delay in delivering your order. Due to the item's size, its delivery took 8 working days instead of our standard timeframe of 1-5 working days. We appreciate your patience and understanding.
Great service by Radican
Great service. Great feedback. Prompt delivery. I was wary that this was a scam.website, but happy to note that they are totally legit.
31 March 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
AWSOME SEVICE AND AWESOME STORE
24 March 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Excellent customer service and…
Excellent customer service and shipping. Great product!
17 March 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
I literally received my Parcel within 2…
I literally received my Parcel within 2 days of purchase, and I'm based in Soweto. I'm super impressed with their service.
4 March 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
10 Stars🌟🌟🌟
Very efficient, affordable and fast. Will use again and highly recommend to friends and family. Thank you
27 February 2025
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
The return policy I did not like
The return policy I did not like.
I got the product and plugged 2 things but the power to hold them. I asked and they said I can not return it. Even though I got it the same day I wanted to return it.
26 February 2025
Reply from Radicand Tech & Home
Please be advised that our return policy, as detailed on our website, aligns with the supplier's guidelines, which require that items remain unused and suitable for resale.
Given the sensitive nature of electronic products, we regret that we cannot accept returns for any units that have been used.
We welcome any questions before making a purchase and are happy to assist in recommending the best product to suit your needs.
Reply from Radicand Tech & Home
Thank you kindly for your feedback Hester. It is appreciated.
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Reply from Radicand Tech & Home
Thank you for your feedback Abrie.
We note that the order was placed on 18 Dec and the support team was in contact with you from 24 Dec till 31 Dec when the unit was delivered.
We do apologise for the slower delivery over the Christmas period of approximately 8 working days as opposed to out norm of 3-5 days.
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
Awesome Service and Best Price
One of the best experiences in terms of online store with customer service that is second to none. Had the best price for product!
19 December 2024
Reply from Radicand Tech & Home
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!
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