Radicand Tech & Home Reviews 

122
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often receiving their orders much quicker than expected. Many also highlight the competitive pricing and the quality of the products received, which often exceed expectations. The overall service, including communication and support, is consistently described as excellent and helpful. However, some customers experienced delays in delivery, particularly for longer distances, or received incorrect items like the wrong color product. A few also mentioned a desire for more detailed tracking information between order confirmation and courier handover.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of product, often finding items that were out of stock elsewhere and at... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick and easy ordering... See more

Service

Customers had positive experiences with service, frequently describing it as efficient, fast, and reliable.... See more

Price

Users describe positive interactions with price, often noting that prices were cheaper and more competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more

Company replied

Rated 5 out of 5 stars

I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more

Rated 5 out of 5 stars

Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more

Rated 5 out of 5 stars

What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more


Company details

  1. Appliance shop

Written by the company

Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(122)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Service and Best Price

One of the best experiences in terms of online store with customer service that is second to none. Had the best price for product!

19 December 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Extremely helpful and kind service from…

Extremely helpful and kind service from Radicand during my purchase. Would definitely recommend!

19 December 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Time

Happy with service

13 December 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Great Price and Delivery

11 November 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 4 out of 5 stars

Happy with the shoes

Very happy with my running shoes. Not the colour which I ordered, but that’s not a train smash. Delivery was done within the time frame stated.

24 June 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide top-notch service and competitive pricing, and we're glad we could exceed your expectations. We truly appreciate your recommendation and look forward to serving you again!

Rated 4 out of 5 stars

Good service but needs more…

Good service but needs more communication on processing of order

14 March 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for your time to rate us and for the constructive advice. We shall adopt it into our systems.

Rated 3 out of 5 stars

Core Exercise Machine

Core Exercise Machine. Product came with a slightly beat up box. The 2 leather arm rests were stuck to the Polystyrene which left marks on the arm rests. It looks abit bad. Tried cleaning it but doesnt remove these marks.

8 February 2024
Rated 5 out of 5 stars

Superfast, affordable and secure service delivery

I was really impressed with Radicand Tech & Home's superfast, affordable and secure service delivery. I will definitely recommend buying from them in the future! I got exactly what I wanted at a really affordable price.

6 February 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

I sincerely appreciate your positive feedback and the time you took to rate our services. Your kind words are invaluable to us, and we are committed to continuously improving our offerings.

Rated 5 out of 5 stars

Great service

Great service. Fast delivery. Anytime again

18 January 2024
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you kindly for your time to review us!

Rated 5 out of 5 stars

Wow!!!!

Thank you, you are number 1

18 July 2023
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you kindly for your response, CJ!

Rated 5 out of 5 stars

Excellent service

Excellent service The item was new with no damage just as described!

11 June 2023
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you kindly for your response, Steven!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look