Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was accurately described, fairly priced & protectively packed. This quality of support for on-line customers is exemplary. Supplementary: My comment a bit serious, but it's a serious business for... See more
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Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer. Finding out it was exclusive to Rai... See more
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You can't fault Rainbow Rails for their massive catalogue and their excellent service. Have known Mark for over 20 years now. Always a gentleman and always helpful. My big Kato Unitrack order to the N... See more
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Company details
- #18 of 44 best companies in Model shop
- #35 of 135 best companies in Collectibles Shop
- #62 of 177 best companies in Hobby shop
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
297 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was picked and posted quickly and…
It was picked and posted quickly and was exactly what I ordered. Thank you. The postage was however was very average but that is out of your control. A long wait at Heathrow and another long wait at Brisbane Airport. For the money, both postal services don't perform very well. BTW, I'm still looking for some of this cork to finish a layout, let me know if you find anymore R2 curves.
30 January 2026
One very happy customer
Everything from finding the items on your website, ordering them and your contact with me informing me that the items were on the way was absolutely fantastic. A friend recommended you to me and I’ll gladly recommend yourselves to anyone at the club I belong to.
29 January 2026
Super responsive
29 January 2026
So highly recommended.
Always the most superb customer experience with Rainbow Railways.
Great communication. Everyone is super friendly and helpful. Plus dispatch and delivery is lightning fast
29 January 2026
Items perfect, at s great price
Purchased items at great price. Excellent communication, Package was very well packed, well protected. Arrived quickly on time.
28 January 2026
Bought a faulty revolution class66
Bought a faulty revolution class66, you took the engine back and replaced it. Received my other Revolution class66 very happy with it, spot on.
28 January 2026
Always a 5* service
Had an item on pre order with my favourite rail shop seller Was kept informed throughout the progress and came 24hr Post Office tracked delivery service which is so easy to track for the estimated delivery time Highlly recommended seller
28 January 2026
First order with Rainbow a very good experience.
My order was processed very quickly and efficiently with excellent communication at every stage. Very well packaged and tracked delivery. Goods received on perfect order. Thank you Rainbow.
27 January 2026
Very fast service would use again
27 January 2026
Excellent service
Excellent service
Dispatched from Scotland and delivered to Devon in less than 24 hours from placing the order
Lovely Revolution DB Maritime class 66
27 January 2026
Excellent all round experience - Highly recommended
I made placed several online orders with Rainbow Railways over the last 12 months. Without exception the service has been excellent. Mike and the other staff are always very helpful and orders are posted quickly. All my orders have arrived in very good condition and the packaging is very good. All round excellent experience. Highly recommended.
29 January 2026
Unprompted review
Fleischmann N gauge OBB Nightjet set
I have ordered from these guys a few times now and every time the service is exceptional. This OBB Nightjet train was dispatched very quickly once they had them in stock and arrived promptly - a great model, can't wait to get it up and running on the layout.
20 December 2025
Unprompted review
My go-to model railway stockist
My go-to model railway stockist. Customer service and speed of delivery are A1. Just wished I didn't live at the opposite end of the country to them.
29 December 2025
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